Opiniones de Paycom

Excelente software siempre lo sugiero a amigos y conocidos.

My overall experience with Paycom since the beginning has been positive and seamless.

I have never experienced a worse, more unsatisfying service experience in my personal or professional life than I have with Paycom. If it was easier to switch away from Paycom, we would have been with a competitor once I realized that Paycom's business is selling lies. Paycom operates with no integrity. A review of our account would show thousands of written and verbal communications regarding an array of issues that spans nearly everything Paycom is supposed to do for us, but it's staff is either too busy or too unfamiliar with the Paycom software to fix most of the issues. Lack of movement on these issues has been communicated to varying levels of management on multiple arms of Paycom's hierarchy.

Our issues started during implementation with a backend setup person who encouraged our company to break laws because he did not know how to properly calibrate settings to match legal guidelines. It seems like nothing he did was correct. Here we are 2 years later with many of the issues still unsettled and we as customers still voicing our concerns whenever we have time to follow up on the trail of unresponded to communications.

Despite all this, Paycom has never offered credits for any of these issues nor solutions for many that are still outstanding. I am repulsed every time I see an ad for Paycom knowing that they are spending money to scam new, unsuspecting customers into signing on rather than using those funds to properly train staff.

If Paycom's poor organizational design and policies weren't bad enough, they also seem to be hampered by inadequate infrastructure. Both winters that we have been with Paycom, they have not been able to to operate with full functionality because the staff (which they claimed was local) is unable to get to work due to the seasonal freezes and bad weather that has been increasingly frequent in Texas. During these times, it seems as if much of the staff works from home since they cannot make it to the office. In our case, our assigned representative did not have the ability to work from home and became unreachable during the crucial end of the year period when we needed assistance with tasks such as correcting W2s, setting up special funding arrangements to accommodate the holidays, and updating the many new minimum wages in all of our different jurisdictions. I feel for those who are personally impacted in these situations, but payroll is the type of function that you have to be able to depend on all of the time.

This company is such a joke.

Positive experience for employees using the App. The set-up and admin processes are clunky.

I LOVE Paycom. I've been with Paycom since 2016 and have converted two different companies/employers. I always tell people that no software is perfect, but Paycom is as close as it gets for me. It's a great, all-inclusive platform that is easy to use and highly customizable!

payroll has been much easier to do over the past 7 years

I would still choose Paycom over the competitors, but do wish that customer support was stronger.

Once I got through the learning/training process, it has been a pleasure to work in Paycom.

It has been good, very informative customer service

Used several other payment platforms before, but Paycom is certainly the easiest and most efficient.

Overall happy with the system. There are always improvements we wish were available, and Paycom is willing to submit these suggestions as future improvements - but the system works for our needs with an employee count that falls within the 200-500 range.

Our experience has greatly improved over the course of the last year to 18 months and that has kept us as a Paycom client.

Fantastic! I love being able to review my timecard for each shift. I can see how much PTO I have, do assigned trainings for my company and even see my tax info/W2s super easily without having to wait for the mail to come

Paycom is a fast and easy way to manage timecards. Its a one stop shop for everything "HR" related. There's availability for report writing and task upkeep that rivals any other software.

All companies should use Paycom. It's reliable and easy to use. It immediately alerts you if you have any discrepancy. I genuinely like Paycom.

13 years with Paycom. Had some billing problems but product has always been stable.

From sales, to purchase to implementation and go live it remains a great experience.

Overall a great experience and am really happy we made the transition to Paycom last year.

Overall, paycom offers everything we need to make payroll easy for our employees. From onboarding to payroll and everything in between paycom checks the boxes.

i would rate paycome with an 9. it's a near perfect tool with the exception of how long the approval hierarchy works, If i was the developer i would put in status bar on top of the list approvers so that i know what's the hold up, who is hodling up my ticket for approval

Overall, I have had a pleasant and good experience

Overall my experience has been good. I think the system has alot to offer that most probably aren't utilizing. My experience has improved greatly with the help from [sensitive content hidden] my Executive Emerging Markets Client Rep.

Very positive. I think Paycom offers a excellent and superior payroll application.