MarketBox

Business automation software for mobile service businesses

Calificación general

5 /5
(6)
Relación calidad-precio
5/5
Funciones
5/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,8/5

100%
Un ha recomendado esta aplicación

6 opiniones

Geoffrey K.
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Best e-commerce option for service businesses with a travelling workforce. Customizable and...

Revisado el 08-03-2021

Overall, this is a powerful and customizable booking platform while empowering our providers with proper technology to scale our business.

Puntos a favor

MarketBox easily allows our instructors to set their preferred travel zones, availability, and manage their bookings whether it’s online or via the mobile app. This keeps them more engaged, decreasing turnover, minimizing back and forth logistics issues with our support team, and allowing our team to focus on building customer demand/revenue.

The MarketBox team is incredibly responsive to feedback and is pushing out features at an impressive rate. It seems like every month at least one major improvement is announced that helps make our team’s jobs easier.

Powerful features like self-book for clients, automated reminders to our providers, customizable services and skills, and regional pricing allow us to focus on sales and marketing, and not logistics.

Puntos en contra

The admin portal could have better UX. But what it lacks in design, it makes up for in power.

Alternativas consideradas

Google Sheets, Captyn, Workday HCM y Jobber

Razones para elegir MarketBox

Our internal tech team just couldn't keep up with our user's needs and we were falling behind by losing talent and customers when the user experience wasn't up to modern standards. All the while becoming increasingly expensive. Lost revenue opportunities and increased costs forced us to look for different options.

Respuesta de MarketBox Traducir a español

We're so glad to hear that you've been having a great experience with our MarketBox software! We're continuously adding new features so it will continue to be an even more powerful tool!

Charlotte S.
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Marketbox - great solution for my personal training business!

Revisado el 01-04-2021

Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.

Puntos a favor

Marketbox is a great all in one app for personal trainers and fitness professionals to easily sell services and reduce the amount of manual work associated with running a small business. When I looked to the market to see what was available to run my business, I was left with three poor options until I found MarketBox:

1) Cough up the cash for a solution that is really only aimed at a big box gym (I don’t need half the functions and the fee structure doesn’t make sense)
2) Spend a lot of time and money cobbling together a bunch of scheduling apps with basic booking and payment abilities
3) Do it on the cheap, and with lack of a technology option, use sweat labour and google drive + social and hope for the best

Marketbox has clearly done its homework – and there is hope for the independent personal trainer to be able to make money and survive in this industry. FINALLY! I couldn’t be more happy.

My fav things include:
1. Managing all of my business data in one location. This includes client sales, bookings, payments. I'm spending less time doing admin work.
2. Option to easily sell services at different locations; sometimes I travel to meet a client, or I train them virtually. This flexibility is key
3. MarketBox is the only system I've seen that allows me to set up travel zones and a zoom integration all at once.
4. Client self-booking - The interface is easy to use (even if you aren't a techie), and my clients love it.

Puntos en contra

Cool to have more integrations with additional apps like Fitness Pal, Apple Health, and TruCoach so I can have the complete picture of my client. But these are nice to have.

Jerry R.
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Software for ANY Company!

Revisado el 03-08-2021

Amazing from the start.

Puntos a favor

Actually, the customer service is incredible. While you will find something similar, you wont find one with better customer service. Highly, Highly recommend them :)

Puntos en contra

Honestly, our team loves it. There is nothing to say we really dislike.

Tariq A.
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Incredible software

Revisado el 10-08-2021

very helpful for time management

Puntos a favor

Very useful for managing bookings, schedules & project site visits areas through a mobile app & platform I hope to get to use the most of its features

Puntos en contra

saving my time & cash and helped to be always in time

Julie D.
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Outstanding Customer Service & Easy-To-Use

Revisado el 13-04-2021

10/10

Puntos a favor

I like how customizable the software is so we can turn on the features that apply to our services (and turn off the ones that don't). The booking flow is so simple and quick and learning how to maneuver the admin dashboard is too! The customer service is also super speedy to attend to any questions or concerns we may have which makes the onboarding process stress-free.

Puntos en contra

Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.

Alternativas consideradas

Teachworks

Razones para cambiar a MarketBox

The support during the onboarding process and customizable options.
Ayesha H.
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Incredible software for managing bookings, schedules & travel areas through a mobile app &...

Revisado el 17-03-2021

Switching to MarketBox has been invaluable for us.

Overall, the automations, scheduling software, booking and provider profile management have been useful features for our team.

Puntos a favor

MarketBox includes great capabilities that work for our business (private home swimming lessons) and solves many problems we were facing with our old system.

We have a lot of part time workers. Instructors have the ability to add multiple travel zones that include different service types and schedules, allowing them to accept bookings in advance conveniently. When an instructor can’t accept a booking, MarketBox will even send out a job request to other instructors in the area to see who can accept it, so that we can get our instructors more jobs, and keep clients happy with a good matching instructor.

Additionally, client bookings can be confirmed via text message rather than logging in to the account online or on the mobile app (resulting in quicker response times).

Puntos en contra

The availability section needs improvement. Some Instructors have difficulty understanding the functionality at times.

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