Knowledge360

Software de inteligencia empresarial basado en IA y aprendizaje automático

Calificación general

4,6 /5
(5)
Relación calidad-precio
4,5/5
Funciones
4,4/5
Facilidad de uso
4,4/5
Asistencia al cliente
5/5

100%
Un ha recomendado esta aplicación

5 opiniones

Shriharsha B.
Calificación general
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

One Stop Shop for Competitive Intelligence

Revisado el 05-06-2019

My overall experience right from the evaluation to launch phase has been exceptional. The team behind this tool provides excellent support and is always on hand to address queries. This had helped us to customize the tool and filter out the noise to enable faster decision making and also saves us a huge amount of time which was previously spent on gathering information.

Puntos a favor

1) Easy to set-up with built-in widgets and templates
2) Economical and doesn't burn a hole in your budget
3) Access to a multitude of publicly available information across the competitive ecosystem
4) Easy alerts for those who are time-crunched
5) Saves a lot of time and effort spent in gathering news, intelligence and documents
6) Can be a central repository for all types documents and field intel for an organization
7) Efficient in helping identify the implications of intelligence by enabling easy piecing together of information.

Puntos en contra

1) Fair bit of learning curve as there are so many features
2) Odd-chances of not functioning in some regions due to internet censorship
3) Customization requires fair bit of time and efforts, but nothing too significant

Ricardo L.
Calificación general
  • Sector: Defensa y espacio
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Otro durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Love K360~

Revisado el 08-03-2021

Love the company, especially the people. We are using K360 to replace google alerts. K360 let's us monitor all of our competitors in one easy place. It has saved us significant time.

Puntos a favor

K360 is customizable and feature rich. We are able to tailor to suit our needs.

Puntos en contra

K360 is really geared for enterprise applications vs project by project. Not a big deal, but would love for my entire team of analysts to have admin privileges.

Respuesta de Cipher Systems Traducir a español

Glad you are able to move away from, the all too common challenge of managing an inbox full of Google Alerts to an organized custom dashboard. Think of the time saved now that you aren't searching through 1,000s of email alerts and how easy it is to share information with your team.

I will pass along your kind words to our Customer Success Team. They truly understand the needs of today's M/CI team. Yes, having the right tool is a key piece of the puzzle but so is a dedicated partner committed to your success collecting, connecting and sharing market and competitor intelligence.

John H.
Calificación general
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

John Healy

Revisado el 11-03-2021

We are able to better connect our global organization.

Puntos a favor

I like how we are able to establish a document repository specifically tailored to industry and competitive intelligence. This is something we have not been able to do in the past.

Puntos en contra

I get the sense there are barriers to information the further away we get from the United States. I would challenge the team to look into how we can collect competitive intelligence in China and eastern Europe.

Ben R.
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

A Good Market Intelligence Product

Revisado el 25-03-2021

The product support has been great.

Puntos a favor

The dashboarding functionality is probably our most used function. However, competitor email updates and profile data is also very helpful.

Puntos en contra

The dashboard function that tracks competitor data can be clunky sometimes. The tagging of words is very helpful but sometimes it still misses the mark.

Respuesta de Cipher Systems Traducir a español

Ben R.,
Thanks for the review. The ability to create unlimited custom dashboards without any developer costs is a very popular feature of K360. And yes, sometime our tagging misses the mark. Our team is always working to improve our NLP and machine learning. Remember, the more you use it the better trained it will become.

Shannon C.
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Knowledge 360 from Cipher

Revisado el 26-02-2019

Great company to work with and easy to do business with. The value of this software is well beyond the price you'll pay. Transparent pricing.

Puntos a favor

Flexible confirguration options
Once the system is setup, much of the work is automated
Fantastic customer support

Puntos en contra

The battlecard templates are pretty rudimentary, but I was able to find a work around by uploading my own battlecard images.