Opiniones de GoodAccess
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Opiniones de 97
- Sector: Construcción
- Tamaño de la empresa: 10.000+ empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Muy buen programa
Revisado el 15-03-2023
Puntos a favor
Facilitad de uso, interfaz sencilla y rápido
Puntos en contra
Estamos en fase e implementación y de momento nada a destacar.
- Sector: Empleo y contratación
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Affordable Pricing & Great Customer Service
Revisado el 06-04-2022
I have a great overall experience
I have a great overall experience
Puntos a favor
The software was straightforward to use. It takes minutes to set up, and best of all, it has very affordable pricing
Puntos en contra
We have 10 team members currently using it and I do not have any complaints so far.
Razones para cambiar a GoodAccess
Super friendly customer service and most importantly very affordable pricing- Sector: Petróleo y energía
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Very good to use and stable vpn
Revisado el 15-12-2023
Overall my experience ahs been good and we even renewed our subcription fo rhte second year 4...
Overall my experience ahs been good and we even renewed our subcription fo rhte second year 4 months ago. this vopn is helping us improve our security and also improves our conenction
Puntos a favor
Easy to configure.
Agent is stable(connects when you want it to) and beautiful
MS SSO intergration
Access control
MFA on login
Internet connection is good when connected to the vpn
Puntos en contra
Support chat is only available week days 8 to 5 cet
- Sector: Producción audiovisual
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 5.0 /10
Good services
Revisado el 09-08-2023
Puntos a favor
Good user interface and stable connection
Puntos en contra
Higher cost and tier setup. Obviously I would also welcome some cheaper variants
- Sector: Software informático
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Review for GoodAccess Team VPN
Revisado el 23-08-2023
Overall, a dependable choice for teams looking for a robust VPN solution.
Overall, a dependable choice for teams looking for a robust VPN solution.
Puntos a favor
We've been using GoodAccess Team VPN for several years and remain satisfied with their service. Our journey with them began during the UK's Covid lockdown, assisting our team to work remotely. We've since transitioned to a hybrid working model and GoodAccess has adapted seamlessly with us.Their VPN offers diverse connection options, catering to Mac, Windows, and Linux users, and additionally supporting OpenVPN. While we've set up our own VPN server on Amazon AWS as a precaution, we've never had to use it thanks to GoodAccess's reliability.
Puntos en contra
What's commendable is their continuous development; introducing new features assures us of their commitment to growth and improvement. Though a recent pricing review led to an increase, their customer support was receptive to feedback and showed flexibility.
- Sector: Medios de difusión
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Easy to use, Easy to Admin VPN for your Users
Revisado el 25-08-2023
Helpful and responsive when we've had to contact sales and support. Admin console is responsive and...
Helpful and responsive when we've had to contact sales and support. Admin console is responsive and email server tied to automated messages for user admin and registration are quick (not delayed) making for easy end user support internally.
Puntos a favor
Simple GUI for both Mac and PC clients for end users, simple and responsive admin console, stable and secure endpoint tunneling for remote access control purposes. Worked so well we've actually added additional licenses to simplify things while expanding internally.
Puntos en contra
None to be honest. The price point is well fit for our non-profit budget, and this product has worked perfectly for our business needed.
Alternativas consideradas
NordVPNRazones para cambiar a GoodAccess
Cost- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best choice for a VPN service
Revisado el 06-08-2023
GoodAccess has met our needs for accessing a server that would otherwise have been impossible to...
GoodAccess has met our needs for accessing a server that would otherwise have been impossible to access, thereby helping us successfully meet projects for a client that would have previously been off limits to us.
Puntos a favor
The aspect of GoodAccess that I liked the most was its ease of integration within our business. The setup was intuitive and I required no assistance to get it up running.
Puntos en contra
I suppose the only thing I would love to see would be some more flexible subscription options. We don't need to use the service consistently - only for ad hoc projects - so for our purposes, a non-monthly subscription option would be helpful.
- Sector: Productos farmacéuticos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Reliable and simple
Revisado el 04-07-2023
During all these months, GoodAccess proved to be cost-efficient and reliable choice for our...
During all these months, GoodAccess proved to be cost-efficient and reliable choice for our organisaiton.
Puntos a favor
We opted for GoodAccess to implement a zero-trust network access solution, and it exceeded our expectations. The deployment process was swift and straightforward, allowing us to establish a highly secure environment in no time.
Puntos en contra
During our experience with GoodAccess, we encountered some issues with the Access Control feature when integrating it with AWS Cloudfront. However, the customer support team was responsive and helpful in identifying the problem. This issue may have been resolved since our last interaction with the service.
Respuesta de Samohyb
Dear Rustam,
Many thanks for taking the time to provide your review! We value your input and kind remarks, and we're grateful for your valuable feedback. :-)
Eva, Customer Success Manager
- Sector: Software informático
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy to use and superb for global teams
Revisado el 26-09-2023
We haven't found a better service in this price range during three years of usage. That say...
We haven't found a better service in this price range during three years of usage. That say something of our requirements and overall experience.
Puntos a favor
The easy management makes this product outstanding.
Puntos en contra
The price tier is not really suitable for small teams.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Game-Changer
Revisado el 31-07-2023
It had a very user-friendly interface and was very easy to use.
It had a very user-friendly interface and was very easy to use.
Puntos a favor
As far as functionality is concerned, it exceeds my expectations. Everything I need is here, from dedicated IP/server to security. My expectations were truly raised by Good Access.
Puntos en contra
It would be nice to have 24 hour chat support. It would be great if you could integrate that.
Respuesta de Samohyb
Dear Marcelo,
thank you very much for your kind words and your valuable feedback, we appreciate it very much!
We're working on getting to 24-hour chat support and hopefully, we'll have that soon!
Eva, Customer Success Manager
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
GoodAccess is the best on the market!
Revisado el 10-08-2023
The customer support is amazing and any problem is resolved within minutes. They have really...
The customer support is amazing and any problem is resolved within minutes. They have really thought out this product and I hope to remain a customer for years to come.
Puntos a favor
We like that it is easy to use and has a very intuitive interface. We previously used OpenVPN with our own server, but it was getting frustrating to maintain and it was easier to go with a turnkey solution.
Puntos en contra
We would like the option to have multiple locations that we could access on our account. We would like the ability to change up locations if need be.
- Sector: Medios online
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent Value
Revisado el 13-09-2021
Hands-down, I would recommend GoodAccess to anyone needing a VPN for their business. The service...
Hands-down, I would recommend GoodAccess to anyone needing a VPN for their business. The service and support is great, and the value is unparalleled.
Puntos a favor
GoodAccess VPN is an outstanding value and provides everything we need. The VPN is reliable and fast. User security is easy to maintain with SSO against our GSuite. Their customer support is fast and effective.
Puntos en contra
The documentation on SSO setup was slightly lacking detail. I see it is being expanded though. We ran into an issue with the GoodAccess app not working on Macs. However, it was resolved swiftly after we reported it, and has not returned.
Alternativas consideradas
NordVPNRazones para cambiar a GoodAccess
Price price price! GoodAccess had all the features we wanted at a much lower price.- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Solve our VPN needs
Revisado el 10-08-2023
It has solve our remote team access needs and protected an email API access that where hacked...
It has solve our remote team access needs and protected an email API access that where hacked previously.
Puntos a favor
It was really easy to deploy with little configuration. When it was needed I was able to adjust per-service or per-team, or per-user configuration.
Puntos en contra
Automatic deactivation of users with more than X days not conecting. I have not explore the tool to check thios functionality exists or not, though
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Great for resource management in remote workgroups
Revisado el 23-06-2023
It is one of the few options that there are to have one or more exclusive fixed IP for the company....
It is one of the few options that there are to have one or more exclusive fixed IP for the company. With GoodAccess we resolved secure access to our environments for all remote developers and freelancers, it has a wide facility and options to grant access to different members. We use GoodAccess all the time since we all work remotely.
Puntos a favor
Static IP for whitelisting, Stability, Client lightweight, manageability from the portal, relevant statistics in dashboard and notifications.
Puntos en contra
Would be great to be able to add specific access rules for different users or groups using the same IP.Sometimes the updates are very frequent.
Respuesta de Samohyb
Dear Daniel,
Thank you so much for taking the time to share your review! We greatly appreciate your kind words and feedback.
Eva, Customer Success Manager
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Highly recommended
Revisado el 03-08-2023
Puntos a favor
I'm very happy with GoodAccess, it has proved to be a very reliable and stable VPN solution for our team. I particularly like the easy set up (for both users and administrators), the well designed intuitive team dashboard and client app, and excellent customer service and support.
Puntos en contra
I can't think of anything. We did have an edge case user access bug that was resolved quickly and is resolved long term with the addition of SCIM which they have recently added.
- Sector: Consultoría de gestión
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Good and simple
Revisado el 22-04-2023
GoodAccess ensures that remote employees can securely access company resources
GoodAccess ensures that remote employees can securely access company resources
Puntos a favor
Dedicated business VPN with 35+ gateway locations.Simplified remote access to business resources.Good security measures, such as identity-based access control, traffic encryption, and MFA.Easy deployment, both on mobile and computersCost reduction in network security management.
Puntos en contra
Nothing relevant, it just works as expected
Respuesta de Samohyb
Dear Sergi,
we appreciate that you took the time to write us a review, thank you so much for your kind words. We're happy that you're happy!
Eva, Customer Success Manager
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Totally recommended
Revisado el 16-05-2023
Personally I have no complaints about good access, it keeps me anonymous and safe while I browse...
Personally I have no complaints about good access, it keeps me anonymous and safe while I browse the internet, it provides me with reports and its administration module, according to my colleagues, is quite intuitive.
Puntos a favor
Its ease of use and portability, thus allowing any member of the company to enjoy all the features related to information security offered by the tool
Puntos en contra
Some additional indications are missing for people who are not from it
Respuesta de Samohyb
Dear Alejandro,
Thank you so much for taking the time to share your review! We greatly appreciate your kind words and feedback.
Eva, Customer Success Manager
- Sector: Bienes de consumo
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Good Value
Revisado el 02-07-2023
Puntos a favor
Very easy to set up, and connecting is fast. Doesn't slow down the internet too much
Puntos en contra
Creating users in the first place was very tricky. Logins we not validating immediately after creation.Automatically Logs out of the mac desktop app too often
Respuesta de Samohyb
Dear Will,
Thank you so much for taking the time to share your review! We greatly appreciate your kind words and feedback.
Eva, Customer Success Manager
- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Static IP
Revisado el 14-04-2023
Better Static ip provider - fast network
Better Static ip provider - fast network
Puntos a favor
Iam using GoodAccess As static ip with my smtp servers in my company they helped me and they have clean ip in white list
Puntos en contra
maybe price for additional fuetures and multi users
- Sector: Petróleo y energía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great VPN with Surprisingly Good Features
Revisado el 16-08-2022
Puntos a favor
User Interface is very intuitive and easy to understand. The ability to control access to different websites and applications using access cards is a huge plus. I also love that the VPN desktop client doubles as an app launcher if you choose to list apps on it. I cannot see us moving away from Good Access.
Puntos en contra
I wish there was more guidance on how to format connection strings and other information when adding websites/applications to your company profile.
- Sector: Desarrollo de programas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Premium VPN service at $1.9/user – excellent!
Revisado el 02-09-2020
Finally, an affordable & easy-to-use VPN for small businesses. The cost of $1.9/user in GoodAccess...
Finally, an affordable & easy-to-use VPN for small businesses. The cost of $1.9/user in GoodAccess is much affordable than other solutions starting at $8/user. It’s also a user-friendly experience. 10/10.
Puntos a favor
Excellent! Fast & stable connection via desktop and mobile apps. Premium service without compromise just for $1.9/user. Great customer support. Can only recommend it!
Puntos en contra
Really not much. We’d also appreciate a Linux app. It’s suited best for 100 users – but if you contact the sales team, you can get a custom offer.
Respuesta de Samohyb
Hello Marek. Thank you very much for your kind review! We really appreciate your feedback.
Best regards.
GoodAccess team
- Sector: Desarrollo de programas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Goodaccess VPN
Revisado el 26-03-2021
When I decided to use VPN, I tried lot of companies but finally I found GoodAccess!
When I decided to use VPN, I tried lot of companies but finally I found GoodAccess!
Puntos a favor
First of all you can enter the site and read what you will get after payment, this is very important. They have supper support team, if something, just click and they are standing next of you and know how to help you!
Puntos en contra
In this app you can't manage sites(block), but they are making updates very often, therefore maybe this will not be problem in the future !
Respuesta de Samohyb
Hello Zviad,
thank you very much for your review.
I've passed your feedback to our development team.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Very good product
Revisado el 20-05-2021
Our company operates worldwide and many clients limit their business to their country by blocking...
Our company operates worldwide and many clients limit their business to their country by blocking the application for the rest of the world, so we cannot access it either. GoodAccess allows us to solve these obstacles in a very simple way.
Puntos a favor
A very simple way to create an account. Very easy to use. Very stable and reliable product. It is complementary to all major operating systems. I would recommend GoodAccess VPN to everyone.
Puntos en contra
I think there should also be a GUI application for Linux users.
Respuesta de Samohyb
Hello Petar!
Thank you on behalf of our GoodAccess team for your great review. I've passed your feedback to our app development team.
- Sector: Banca
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Keep up the good work
Revisado el 21-05-2021
Top notch
Top notch
Puntos a favor
Very easy to use, once you're set-up it's literally only a click to start and stop the service
Puntos en contra
Some slight improvement of the admin panel would be nice. Especially around billing and payment.
Respuesta de Samohyb
Hello Eddy,
thank you very much for your great review.
I've passed your feedback. We will refactor the control panel very soon.
- Sector: Telecomunicaciones
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
GoodAccess
Revisado el 20-10-2022
Puntos a favor
It is very fast and easy to use and secures the data of the company
Puntos en contra
Some need new credentials because it goes down