Opiniones de Bigin by Zoho CRM

Es muy intuitivo y cuenta con multiples opciones

Si no conoces de integración puede ser complicado

Tiene todo lo necesario e importante para comenzar a gestionar los contactos y empresas con las que trabaja tu negocio. En una sola herramienta tienes acceso a todo lo que necesitas para la administración y la relación con el cliente. Incluso telefonía integrada, además de integrar otras aplicaciones de Zoho, como Books, Desk...y aplicaciones de terceros.

De momento no tengo ningún contra de la aplicación.

It offers a great contact management system, import functionality, emailing, integration with Woocommerce

Nothing so far, but during the trial it would have been helpful to be able to add a second user to work out some of the sharing details

As a virtual reality company, we find Zoho Bigin an excellent CRM for managing client relationships and tracking our project pipelines. Its customizable pipelines are perfect for managing our VR projects, from initial client inquiries to project delivery stages. The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress effortlessly. Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry.

As a virtual reality company, we find Zoho Bigin an excellent CRM for managing client relationships and tracking our project pipelines. Its customizable pipelines are perfect for managing our VR projects, from initial client inquiries to project delivery stages. The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress effortlessly. Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry.

While Zoho Bigin works well for smaller teams or straightforward processes, we occasionally find it limited when dealing with more complex VR project workflows. Features like advanced reporting and in-depth analytics could be improved to better support data-heavy businesses like ours. We’ve also experienced minor challenges when integrating with third-party tools specific to the VR industry, though Zoho's customer support has been responsive.

Very simple, clean, great for contact management and lead follow-up

It's a "lite" CRM, which is great if you're solo like I am, but your mileage may vary if you have a larger organization

One of the standout features of Bigin by Zoho is its simplicity combined with powerful functionality. The interface is clean and intuitive, making it easy to navigate, even for those new to CRM tools. I especially appreciate the pipeline view, which gives me a clear visual of all my leads and customer interactions, helping me manage my workflow efficiently. The integration with other Zoho apps is seamless, and it’s an affordable choice, offering great value for small businesses like mine. Overall, Bigin has made organizing and tracking customer data a breeze!

While Bigin by Zoho has been fantastic overall, I found that some advanced features, like custom reporting options and more in-depth automation tools, are somewhat limited compared to larger CRM systems. Also, a bit more flexibility in customization would be useful for tailoring the platform to specific business needs. However, for a CRM focused on small businesses, it still offers a great balance of simplicity and functionality.