Opiniones de Bigin by Zoho CRM

Tiene todo lo necesario e importante para comenzar a gestionar los contactos y empresas con las que trabaja tu negocio. En una sola herramienta tienes acceso a todo lo que necesitas para la administración y la relación con el cliente. Incluso telefonía integrada, además de integrar otras aplicaciones de Zoho, como Books, Desk...y aplicaciones de terceros.

De momento no tengo ningún contra de la aplicación.

El precio y las funcionalidades que tiene la herramienta

Que carezca de de la herramienta de geolocalización y la integración con Whatsapp

Está muy bien para empresas que todavía no tienen CRM. Es sencillo y no tiene mucha complicación.

Una vez crece tu empresa tendrás que mudarte a Zoho CRM para tener un crm con más potencia, por lo que recomiendo empezar con Zoho CRM aunque utilices pocas funcionalidades , por si crece tu empresa no tengas que hacer el cambio que puede ser un poco tedioso o necesites de ayuda de un partner premium de Zoho.

Es idóneo para aquellas empresas que estén empezando o que quieran iniciarse con CRM, bastante sencillo de utilizar. Me ha ayudado a crear flujos de trabajo y poder administrar mis contactos.

Por su precio, creo que no podría decir nada malo. Estoy bastante satisfecha

Muy buena experiencia con la herramienta.

buenas caracteristicas e intuitivo de buen uso

Lo primero que me gusto fue la facilidad de configuración y operación.

La integración con otras herramientas de Zoho y de terceros es un buen punto para este sistema

Fácil de configurar, soy emprendedor y en Bigin encontré todo lo necesario para empezar a utilizar un CRM

En general me gusto todo, espero pronto este disponible la integración con whatsapp que se que están trabajando.

Me ayuda mucho a controlar mis ventas y a mis prospectos. Sus automatizaciones facilitan mi comunicacion con mis clientes y prospectos.

Me gustaria que tuviera mas formularios, esta limitada.

Lo sencillo de implementar y fácil de usar, es un CRM par a Empresas que están comenzando a utilizar un CRM.

Es limitado la cantidad de cosas que puedes hacer

Tener todo el control de los procesos y es demasiado eficiente del Timeline, y eso nos optimiza y eficienta en cuestión de los cambios de los status, nos permite dar seguimiento correcto y adecuado a nuestros clientes

Todo excelente, realmente no le cambiamos nada a la plataforma

Es accesible y relativamente fácil de usar si lo comparas con la competencia

No me gusta pagar cada mes por usuarios. No se puede personalizar 100%. Hay campos que no son útiles y no se pueden personalizar

Simple easy to use UI. Navigation is awesome. Straight up pipeline focused with necessary workflows automation

Contact to account look up is available the vice versa isnt there hence there is difficulty while selecting a contact during deal creation

Easy to implement. Easy to navigate. Easy to use. Easy to onboard

A lot of features are paid and integration required seperate purchases. Webform can be better

The pipeline is simple to manage, but it's clear that this is not a CRM system that was designed for financial services.

Bigin is very inflexible and amends or additions to your setup come at a cost. The system is also very basic and clunky: for example, dashboard reports cannot be exported as a view of the whole report, instead you only have the option to export an individual graph at a time.

As a seasoned user of multiple CRM tools, I have found that Bigin by Zoho is one of the most efficient and user-friendly options available. It offers a comprehensive range of features that help businesses streamline their customer relationship management processes.One of the standout features of Bigin is its intuitive user interface. The dashboard is easy to navigate, and the tool's features are clearly labeled and logically organized. This makes it easy for users to find the information they need quickly, and it reduces the learning curve for new users.Another great aspect of Bigin is its ability to manage customer interactions across multiple channels, including email, phone, and social media. This is particularly useful for businesses that want to provide a seamless customer experience across all touchpoints.The reporting and analytics features in Bigin are also top-notch. It provides insightful data on sales performance, customer behavior, and other key metrics. This information can be used to make data-driven decisions and improve business processes.Bigin also offers a great level of customization options. Users can customize their pipelines, fields, and workflows to match their specific business needs. Additionally, Bigin offers integration with other Zoho apps as well as popular third-party apps like Mailchimp, Zapier, and Google Workspace.One area where Bigin could improve is in its mobile app. While the desktop version is excellent, the mobile app could use

Nothing bad abot the crm tool Nothing bad abot the crm tool

Bigin CRM is very useful for me as this a startup company...The features and fields are very easy to customise

While Exporting the datas in Excel ..The datas are not exported properly

The usability and customization is the best part of this system.

The current system that we at our organization follow was a bit difficult to be implemented in the system.

It was easy to import massive amounts of contacts from CSV files into the Bigin database. It is equally easy to assign contacts to team members for lead generation. Because our organization uses already other Zoho products, the learning curve for Bigin is modest.

During the free trial, missing features became not apparent. IF we find out that our requirements outpace Bigin, we will upgrade to another Zoho CRM.

Ease of implementation, Simple Pipeline process, Trial

There is always some trade-off between simplicity and scale of functionalities. We were particularly missing that we could not directly create GOOGLE CALENDAR MEETINGS from the platform.

Simple interface with all the otptions to get to way around the CRM.

Not able to receave emails in "CC" mode in which contains the contact in yor contacts.

I recommend. Works great All issues in the company are resolved

I didn't find any problems. Everything works great.

You have various templates to choose from, you can setup your CRM system within a few minutes.

Everything we needed thus far was solved within Zoho Bigin

The Sales Pipeline is very intuitive and simple. We always pull up the Bigin Sales Pipeline on our weekly sales call as the team discusses current sales opportunities.

Little tricky to find things sometimes. For example, today I tried to figure out how to merge multiple contacts into one contact to eliminate duplicates. Was pretty intuitive in ZoHo CRM, but not as easy to do in Bigin.

I being the director of a financial Institution, highly recommend Bigin Zoho CRM for all startups and SMES, it gives you ease of your data and sales pipeline management.

Nothing as such i can say i did not like.

Love that I can customize workflows, and store e-mail templates to reduce the time cost of doing everyday things with more precision.

Would be great if the tasks sent reminders for the day they were due rather than on the day they are set.