Opiniones de GivingDNA
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Opiniones de 9
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de un año
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Love this product!
Revisado el 30-09-2021
Population segmentation, donor profiles, prospect identification, upgrading, lapsed risk outreach,...
Population segmentation, donor profiles, prospect identification, upgrading, lapsed risk outreach, stewardship outreach.
Puntos a favor
The GivingDNA team listens to clients and develops the product according to feedback provided. Plus, many other products do not allow you the flexibility to "do it all." GivingDNA is a one-stop wealth and marketing data shop that can segment and provide donor profiles.
Puntos en contra
As a new product, there are still a few bells and whistles being developed. I have faith that this will be addressed over time.
Respuesta de Pursuant
Thank you for the glowing review, Jamie! It makes our day to develop new features and continually improve the platform to make it the workhorse of your fundraising analytics.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Save your time and sanity
Revisado el 02-08-2021
My department and organization is aware of who are top donors are, which donors are about to lapse...
My department and organization is aware of who are top donors are, which donors are about to lapse and which donors need to be upgraded. Using the Giving DNA has decreased our lapsed rates and has saved us so much time. I use the data from Giving DNA to also start planning year end campaigns.
Puntos a favor
The dashboard, ability to segment your donors, detailed insights on individual and file giving, the customer service and availability of account reps.
Puntos en contra
Certain features weren't user friendly and unable to export but they have been fixed as the software has grown. There is not much that I don't like about the Giving DNA!
Respuesta de Pursuant
Hi Murna, thanks so much for your feedback! We're glad you've experienced positive results from GivingDNA and that improvements have made that experience even better. Grateful to have you on board!
- Sector: Filantropía
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Highly recommend
Revisado el 30-09-2021
Excellent! And I feel like there is even more to learn to get the most out of this tool!
Excellent! And I feel like there is even more to learn to get the most out of this tool!
Puntos a favor
The Client Success team is amazing at helping you learn to use this took and to help it work for you! It's truly surprising that there isn't an additional cost for this with as much value as it adds!
Puntos en contra
It can be a little different to understand how to use it at first as it's not a traditional CRM tool. But the prospecting and donor insights can't be match anywhere else.
Respuesta de Pursuant
Thanks so much for your review, Julie! We look forward to continuing to build on GivingDNA and make it even more intuitive and optimized for your success.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Game Changing Outcomes
Revisado el 14-06-2021
The GivingDNA dashboard and analytical tools have provided our team with the reporting necessary to...
The GivingDNA dashboard and analytical tools have provided our team with the reporting necessary to develop our "Wildly Important Goals." We are providing measurable data to our senior leadership team and board of trustees. [SENSITIVE CONTENT HIDDEN], our Client Success Ambassador, has become an extension of our overall Donor Engagement team. He continues to support our efforts to set exponential versus incremental goals for our donors.
Puntos a favor
GivingDNA pairs well with our donor database (Raiser's Edge), providing direction on database clean up, prospect marketing, and retention deliverables.
Puntos en contra
The YOY retention stats on the overview dashboard are confusing, and would be more helpful if it pulled the same number from the Giving Dashboard.
Respuesta de Pursuant
Thank you so much for the positive review, Wendy! We look forward to improving the clarity of the retention statistics in future updates.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Non-profit CRM
Revisado el 27-04-2022
Puntos a favor
GivingDNA is a comprehensive CRM which includes extra features for non-profits.
Puntos en contra
GivingDNA's customer service could response to the cases faster.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Giving DNA - A great tool for deeper engagement with the donor
Revisado el 14-03-2022
Puntos a favor
The ability to target directly what you're wanting to do, using your donor informatin.
Puntos en contra
A bit of a learning curve to really dive into it deeply - but it is worth it.
- Sector: Instituciones religiosas
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Effective, Useful, and Caring Support
Revisado el 14-03-2022
There are so many great benefits to GivingDNA but the greatest is having them on your team. Their...
There are so many great benefits to GivingDNA but the greatest is having them on your team. Their support and help to improve donor work is so valuable!
Puntos a favor
I love the versatility of the product and the ability to drill down to find the people I am looking for. I also LOVE the support the Giving DNA team provide. They are always willing to answer questions and find new ways to help me do my job.
Puntos en contra
The reports take a few minutes to populate. Sometimes I have to wait and I would like to see the reports immediately. I just need to be patient.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent Tool for MidLevel Donor Growth
Revisado el 05-12-2019
We are building a strong midlevel giving program with a very small team. Causemo allows us to...
We are building a strong midlevel giving program with a very small team. Causemo allows us to prioritize our communications for maximum impact.
Puntos a favor
The ease of use and aggregate data sets are perfect. You can tell that this tool was built by a nonprofit practitioner for nonprofits. It just plain makes sense and provides exactly the data points I need to build a successful midlevel donor program.
Puntos en contra
It is a newer product so there are still a couple of features being worked on such as the ability to delete individual lists.
Respuesta de Pursuant
Thanks for your review, Mollie! We're pumped to see your mid-level results and are confident GivingDNA will continue to bring significant value to all of your programs.
- Sector: Internet
- Tamaño de la empresa: 51-200 empleados
- Software usado Otro durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Worthful tool
Revisado el 03-04-2021
Puntos a favor
Worthful and easy-to-use visualization software. Incredibly responsive support team.
Puntos en contra
It seems expensive compared to similar products.
Respuesta de Pursuant
Thank you for your review! We hope as you continue to use GivingDNA, you'll realize more and more value for your team.
