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Opiniones de 4
- Software usado A diario durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
The only genuine end to end HR and payroll software. It's been a game changer.
Revisado el 24-03-2018
Puntos a favor
End to end all in one software. The service from the Roubler team both in Australia, Singapore and other regions around the world has been exceptional. Couldn't recommend it higher.
Puntos en contra
If I had to choose one, I would say that some of the job advertising modules are in beta but given how quickly Roubler continues to develop with new releases most weeks I am looking forward to how quickly this becomes a more sophisticated module.
- Sector: Ropa y moda
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Best decision I made
Revisado el 14-11-2019
Overall really good, saved heaps of money by relacing a few different systems to using just one. I no longer need to do payroll as they manage that all for me. Which has saved me loads of time and money and I can actually take holidays without worrying about payroll!
Puntos a favor
Love how easy it is to manage and pay my team. I only need to log into one platform I can see all my staff, they manage our payroll as well so all I need to do is roster my staff and approve their timesheets. The rest is done for me.
Puntos en contra
The employee app can be a little buggy but they did say a new one is coming by xmas.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 4.0 /10
Good concept but too many glitches
Revisado el 28-02-2021
Support is not the best at time and take long times to get back. Telephone support is not available at all. Support is via email only.
Puntos a favor
The concept of the system is good which is a total HR management from recruitment to rostering and payroll.
Puntos en contra
There are too many errors with Payroll.
- When generating pay runs, the system changes pension setting from auto assessment to manual and then starts adding pension contributions to random employees. Happens each month, so its a glitch thats not acknowledged by the software provider.
- Causes issues with processing Statutory Maternity Pay
Respuesta de Roubler Traducir a español
Hi Sri, we really appreciate your feedback.
We're sorry to hear you have been having issues with your system. After having a look at your support ticket we can see that your issues have been addressed by our support team. Your assigned Customer Success Manager will continue to work with you to resolve the issue.
Our support is available 24 hours a day, Monday to Friday. You can contact us in your region on +442035146747 or email us at [email protected]
- Sector: Comercio minorista
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 4.0 /10
Buggy Sometimes
Revisado el 01-03-2019
Puntos a favor
- Easy to see my roster & payslips in one place
- Easy to put in requests for holiday
Puntos en contra
- Can be really laggy
- Sometimes freezes in the middle of doing something
- Can delete leave requests for no given reason; un reliable