Opiniones de SmarterSign

SmarterSign
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Opiniones de 40
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Pizzeria Menu Boards
Revisado el 18-07-2022
A+. Have recomended to family and friends in the past and will continue to do so
A+. Have recomended to family and friends in the past and will continue to do so
Puntos a favor
Its simple, quick, with great results and feedback from customers
Puntos en contra
Making updates can be A little time consuming
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Robust function and easy to deploy
Revisado el 25-07-2022
Puntos a favor
SmarterSigns is easy to customize whether you have a full marketing team or not. It's easy to edit, schedule, and update as needed, and the stable connection is golden.
Puntos en contra
The price and having to use your equipment.
Alternativas consideradas
Rise VisionRazones para cambiar a SmarterSign
The client had a familiarity and didn't want to change.- Sector: Alimentación y bebidas
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Review
Revisado el 02-08-2022
Puntos a favor
Easy to use and I am able to customize.
Puntos en contra
When you click on a word the font and color changes. Some functions take several steps to do.
I called for help and the person I spoke to did not seem like they wanted to help.
- Sector: Producción de alimentos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Metz @ Scranton Prep review
Revisado el 25-07-2022
LOVE IT!! I believe that I was the first account with Metz Culinary Management to use Smartersign...
LOVE IT!! I believe that I was the first account with Metz Culinary Management to use Smartersign 15 yrs ago, when I was a director at Pocono Medical Center. We were the "guinea pigs" and loved everything about it, especially the support and immediate response we get when we have any issue. I have recommended it and had it installed at both Misericordia University and Scranton Prep, when I moved on to become a Manager there. I recommend it for the other accounts when we get new business--Excellent product and service!
Also, a couple years ago, I was off one day from work with an unplanned hospitalization and was still able to change the signage from home for Superbowl Friday special activities! The students didn't even notice that I wasn't there. This is one of the best features--the ability to manage the software from anywhere. Thanks for everything!
Puntos a favor
Ease of use, support from the company
The signage always looks nice and professional. Our client loves it! Plus the students get such a kick out of seeing their picture, when we post special events in the Servery. My client can send me a picture from a sporting event, or art show coming up, or whatever, and I can instantly post it on the TV for all to see. The students and Faculty really like the TVs--it brightens the whole place and brings it to life, in real time
Puntos en contra
Not easy to delete unused pictures that have been previously scheduled, but I need to call and get instruction on how to use that feature--I'm sure it can be done, but I just haven't learned how
- Sector: Marketing y publicidad
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Smarter Sign for Digital Signs
Revisado el 12-07-2022
We have a network of sign and a couple of our locations use this software. As mentioned, I find it...
We have a network of sign and a couple of our locations use this software. As mentioned, I find it easy enough to use and enjoy the simplicity of it but it is behind on technological updates such as the programmatic access which would be critical before adding new sites to the software.
Puntos a favor
I like the simplicity and user friendly design. I like how I can get availabilities of the screens very quickly.
Puntos en contra
POP report information can be a hassle to obtain which is very important for our company. Many times we will have multiple creatives and we have to select the ads to get the report which can be hard to remember sometimes. Wish the system could retain the info on what ads ran and grab the report. Uploading artwork and the file storage seems to have more step than competitors. Behind on dynamic capabilities. One of our biggest upgrade requests would be being able to schedule programmatic scripts through and HTML file.
- Sector: Restaurantes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Works well for everyday use
Revisado el 19-07-2022
I think it's been a good relationship. On site techs might be a nice add on
I think it's been a good relationship. On site techs might be a nice add on
Puntos a favor
The multiple functions and play settings
Puntos en contra
The set up part was the worst. After I figured it our with [SENSITIVE CONTENT] it was A LOT easier
- Sector: Hostelería
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
A very nice product to keep your members updated
Revisado el 25-07-2022
Overall, this is a really nice piece of software that is very helpful for us in our communication...
Overall, this is a really nice piece of software that is very helpful for us in our communication efforts with our members throughout the year.
Puntos a favor
This software allows us, as a country club, to keep our members up to date on upcoming events going on around the Club. It also gives us the ability to showcase photos of our Club, which can be great when we have guests visiting the Club.
Puntos en contra
It can be difficult to update certain slides where you may schedule it to have a certain transition but once you click on something else it doesn't save that transition and you have to start back from scratch. There are some finnicky pieces to the software for sure.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
SmaterSign will Open Your Eyes!
Revisado el 18-07-2022
I've been using SmarterSign for more than five years and I've grown to rely on it as an integral...
I've been using SmarterSign for more than five years and I've grown to rely on it as an integral part of my sales. If you use it correctly it Will help you build sales.
Puntos a favor
Simple yet elegant in its operation, it gives you the ability to Advertise not simply create signage.
Puntos en contra
Can't think of any cons. In fact, I was never trained to use the program and taught myself over the course of an afternoon. It's that intuitive!
- Sector: Relaciones gubernamentales
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Improved communication
Revisado el 25-07-2022
great
great
Puntos a favor
Communication to families and residents, staff improved because of Smartersign.
Puntos en contra
Would like to upload posters previously made. Is this an option?
Respuesta de SmarterSign
Tanis,
Thanks for the feedback. You can absolutely upload posters previously made. Simply go to the MY MEDIA section in the CONTENT tab and click on "upload media". You should be able to upload your posters and use them on your signs. If you have any questions or need help please reach out to support at 888-917-6278 option #2.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Quality and Super Friendly
Revisado el 19-07-2022
My experience with SmarterSign has always been quite pleasant.
My experience with SmarterSign has always been quite pleasant.
Puntos a favor
The simplicity of usage and tech support are my favorite.
Puntos en contra
Unable to delete older content due to usage from past. Though tech support may be able to assist with this issue too. They are super fabulous.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 6.0 /10
This is a nice product to use but a person like myself needs training as i have only been...
Revisado el 12-07-2022
Puntos a favor
The product is currently not easy to use due to no proper training
Puntos en contra
I have no training. I would need more to utilize the system properly
Respuesta de SmarterSign
Jeff,
Thanks for your valuable review of SmarterSign. As a user of the SmarterSign system you do get unlimited technical and user support (including training). Please reach out to us at [email protected] and we can arrange training. You also can find our self-service help system at smartersign.com/support.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Communication
Revisado el 13-07-2022
SmarterSign helps us communicate and share information in a fun and attention getting way.
SmarterSign helps us communicate and share information in a fun and attention getting way.
Puntos a favor
Allows information to be spread to multiple sites. It's eye drawing and gets attention of the employees. Employees are more likely to notice and read than something posted on a bulletin board.
Puntos en contra
There aren't any cons that I can think of.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Smarter Sign
Revisado el 14-07-2022
it has been a great addition to our operation so easy to use and can change a board in minutes if...
it has been a great addition to our operation so easy to use and can change a board in minutes if needed
they have a great support team when you need to make a call into them they get you results very fast
Puntos a favor
How easy it is to use easy to setup and easy to input information
Puntos en contra
I can not think of anything at this time maybe more vertical boards
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Easy to use
Revisado el 12-07-2022
Wonderful product
Wonderful product
Puntos a favor
I like The ability to change the content daily
Puntos en contra
Repeating the data entry for duplicate signs
Respuesta de SmarterSign
Vernon,
Thanks for the valuable feedback. I see that you are having trouble with having to duplicate work for multiple signs. You do have the ability to have multiple signs watch the same Channel from our SCHEDULE tab. If you have any questions or would like to have us show you how to do this please call us at 888-907-6278. Every user of SmarterSign gets unlimited technical and user support on our toll free line.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Wish it was easier to program
Revisado el 12-07-2022
The customer service is great, but the programming needs improved.
The customer service is great, but the programming needs improved.
Puntos a favor
I like the way it looks. I don't really like much else about it.
The customer Service is always great.
Puntos en contra
I hate that we can not program the menus for multiple weeks. I hate that we have to go week by week, it takes forever. There should be no reason as to why there isn't a calendar that we can pick which dates we want a program to run on.
- Sector: Restaurantes
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
General manager
Revisado el 12-07-2022
Excellent
Excellent
Puntos a favor
Easy to use. I was able to add menu items.
I am able to edit/delete menu items.
Any time I need to change a price it is very simple to do so
Puntos en contra
Nothing I can think of. I also have nothing to compare this to
- Sector: Comercio minorista
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
SmarterSign Review
Revisado el 13-07-2022
Puntos a favor
I like the ability to customize the screens, the schedule, and different channels.
Puntos en contra
The box that connects the software to our TV's tend to not work very long term. Seems like every year or so we need to replace the old one.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
General comments
Revisado el 18-07-2022
Overall happy
Overall happy
Puntos a favor
Customer service and ease of use. Always someone available to talk too.
Puntos en contra
Template design can get tricky. The scheduling of content could be easier. Free text date and times instead of arrow controls.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Good overall
Revisado el 21-07-2022
Great experience overall would just have some suggestions
Great experience overall would just have some suggestions
Puntos a favor
Easy to program static menus. The way it is currently
Puntos en contra
Need easier way to program rotational menus that is not so time consuming
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Our little Italy
Revisado el 18-07-2022
Have no complaints or issues with smarter sign
Have no complaints or issues with smarter sign
Puntos a favor
The ease at which to update my screens . I can log on right from my computer and update all 6 of my displays
Puntos en contra
Nothing not to like. Haven’t had any issues at all
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
review
Revisado el 15-07-2022
Puntos a favor
Ease of use over another product that we were shown
Puntos en contra
With it being so very easy to use, and drag and drop features, old buzzards like me can figure it out
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Smarter Signs Review
Revisado el 25-07-2022
It is a user friendly system that does the job
It is a user friendly system that does the job
Puntos a favor
At first it looked very complicated but once you started it was easy to set up and use.
Puntos en contra
That it does not connect to our menu system and for things to be a one stop system
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent
Revisado el 25-07-2022
Puntos a favor
I just love how easy it is to use. I love how when I have problems I call and it gets resolved quickly.
Puntos en contra
There is nothing least about it. It is a very good software.
- Sector: Hostelería
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Weekly User
Revisado el 12-07-2022
Overall I am satisfied with SmarterSign.
Overall I am satisfied with SmarterSign.
Puntos a favor
One of the most impactful aspects of this software is being able to administer changes from a remote location.
Puntos en contra
One of the things that I like least about he software is the inability to view the screen as they play from a remote location. I'm not always on property to monitor the screens. It would be nice to view more than a screenshot of each screen.
Alternativas consideradas
YodeckRespuesta de SmarterSign
Thank you for your feedback. This feature is on our list for a future release. We release new features and functionality about every 90 days.
- Sector: Servicios financieros
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great product Great team!
Revisado el 20-07-2022
Puntos a favor
Very easy to use and integrated with my current software very well
Puntos en contra
Everything was great. There were no cons