SmarterSign

4,6 (40)
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Herramienta de señalización digital basada en la nube para empresas de todos los tamaños

Calificación general

4,5 /5
(40)
Relación calidad-precio
4,6/5
Funciones
4,3/5
Facilidad de uso
4,2/5
Asistencia al cliente
4,7/5

93%
Un ha recomendado esta aplicación
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Opiniones de 40

Usuario verificado
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Pizzeria Menu Boards

Revisado el 18-07-2022

A+. Have recomended to family and friends in the past and will continue to do so

A+. Have recomended to family and friends in the past and will continue to do so

Puntos a favor

Its simple, quick, with great results and feedback from customers

Puntos en contra

Making updates can be A little time consuming

Alexis
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Robust function and easy to deploy

Revisado el 25-07-2022

Puntos a favor

SmarterSigns is easy to customize whether you have a full marketing team or not. It's easy to edit, schedule, and update as needed, and the stable connection is golden.

Puntos en contra

The price and having to use your equipment.

Alternativas consideradas

Rise Vision

Razones para cambiar a SmarterSign

The client had a familiarity and didn't want to change.
Jessica
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Review

Revisado el 02-08-2022

Puntos a favor

Easy to use and I am able to customize.

Puntos en contra

When you click on a word the font and color changes. Some functions take several steps to do.
I called for help and the person I spoke to did not seem like they wanted to help.

Heidi
Calificación general
  • Sector: Producción de alimentos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Metz @ Scranton Prep review

Revisado el 25-07-2022

LOVE IT!! I believe that I was the first account with Metz Culinary Management to use Smartersign...

LOVE IT!! I believe that I was the first account with Metz Culinary Management to use Smartersign 15 yrs ago, when I was a director at Pocono Medical Center. We were the "guinea pigs" and loved everything about it, especially the support and immediate response we get when we have any issue. I have recommended it and had it installed at both Misericordia University and Scranton Prep, when I moved on to become a Manager there. I recommend it for the other accounts when we get new business--Excellent product and service!
Also, a couple years ago, I was off one day from work with an unplanned hospitalization and was still able to change the signage from home for Superbowl Friday special activities! The students didn't even notice that I wasn't there. This is one of the best features--the ability to manage the software from anywhere. Thanks for everything!

Puntos a favor

Ease of use, support from the company
The signage always looks nice and professional. Our client loves it! Plus the students get such a kick out of seeing their picture, when we post special events in the Servery. My client can send me a picture from a sporting event, or art show coming up, or whatever, and I can instantly post it on the TV for all to see. The students and Faculty really like the TVs--it brightens the whole place and brings it to life, in real time

Puntos en contra

Not easy to delete unused pictures that have been previously scheduled, but I need to call and get instruction on how to use that feature--I'm sure it can be done, but I just haven't learned how

Jen
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Smarter Sign for Digital Signs

Revisado el 12-07-2022

We have a network of sign and a couple of our locations use this software. As mentioned, I find it...

We have a network of sign and a couple of our locations use this software. As mentioned, I find it easy enough to use and enjoy the simplicity of it but it is behind on technological updates such as the programmatic access which would be critical before adding new sites to the software.

Puntos a favor

I like the simplicity and user friendly design. I like how I can get availabilities of the screens very quickly.

Puntos en contra

POP report information can be a hassle to obtain which is very important for our company. Many times we will have multiple creatives and we have to select the ads to get the report which can be hard to remember sometimes. Wish the system could retain the info on what ads ran and grab the report. Uploading artwork and the file storage seems to have more step than competitors. Behind on dynamic capabilities. One of our biggest upgrade requests would be being able to schedule programmatic scripts through and HTML file.

Kelli
Calificación general
  • Sector: Restaurantes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Works well for everyday use

Revisado el 19-07-2022

I think it's been a good relationship. On site techs might be a nice add on

I think it's been a good relationship. On site techs might be a nice add on

Puntos a favor

The multiple functions and play settings

Puntos en contra

The set up part was the worst. After I figured it our with [SENSITIVE CONTENT] it was A LOT easier

Metz
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

A very nice product to keep your members updated

Revisado el 25-07-2022

Overall, this is a really nice piece of software that is very helpful for us in our communication...

Overall, this is a really nice piece of software that is very helpful for us in our communication efforts with our members throughout the year.

Puntos a favor

This software allows us, as a country club, to keep our members up to date on upcoming events going on around the Club. It also gives us the ability to showcase photos of our Club, which can be great when we have guests visiting the Club.

Puntos en contra

It can be difficult to update certain slides where you may schedule it to have a certain transition but once you click on something else it doesn't save that transition and you have to start back from scratch. There are some finnicky pieces to the software for sure.

Arnold
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

SmaterSign will Open Your Eyes!

Revisado el 18-07-2022

I've been using SmarterSign for more than five years and I've grown to rely on it as an integral...

I've been using SmarterSign for more than five years and I've grown to rely on it as an integral part of my sales. If you use it correctly it Will help you build sales.

Puntos a favor

Simple yet elegant in its operation, it gives you the ability to Advertise not simply create signage.

Puntos en contra

Can't think of any cons. In fact, I was never trained to use the program and taught myself over the course of an afternoon. It's that intuitive!

Tanis
Calificación general
  • Sector: Relaciones gubernamentales
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Improved communication

Revisado el 25-07-2022

great

great

Puntos a favor

Communication to families and residents, staff improved because of Smartersign.

Puntos en contra

Would like to upload posters previously made. Is this an option?

Respuesta de SmarterSign

Tanis,

Thanks for the feedback. You can absolutely upload posters previously made. Simply go to the MY MEDIA section in the CONTENT tab and click on "upload media". You should be able to upload your posters and use them on your signs. If you have any questions or need help please reach out to support at 888-917-6278 option #2.

Sissy
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Quality and Super Friendly

Revisado el 19-07-2022

My experience with SmarterSign has always been quite pleasant.

My experience with SmarterSign has always been quite pleasant.

Puntos a favor

The simplicity of usage and tech support are my favorite.

Puntos en contra

Unable to delete older content due to usage from past. Though tech support may be able to assist with this issue too. They are super fabulous.

Jeff
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

This is a nice product to use but a person like myself needs training as i have only been...

Revisado el 12-07-2022

Puntos a favor

The product is currently not easy to use due to no proper training

Puntos en contra

I have no training. I would need more to utilize the system properly

Respuesta de SmarterSign

Jeff,
Thanks for your valuable review of SmarterSign. As a user of the SmarterSign system you do get unlimited technical and user support (including training). Please reach out to us at [email protected] and we can arrange training. You also can find our self-service help system at smartersign.com/support.

Melissa
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Communication

Revisado el 13-07-2022

SmarterSign helps us communicate and share information in a fun and attention getting way.

SmarterSign helps us communicate and share information in a fun and attention getting way.

Puntos a favor

Allows information to be spread to multiple sites. It's eye drawing and gets attention of the employees. Employees are more likely to notice and read than something posted on a bulletin board.

Puntos en contra

There aren't any cons that I can think of.

David
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Smarter Sign

Revisado el 14-07-2022

it has been a great addition to our operation so easy to use and can change a board in minutes if...

it has been a great addition to our operation so easy to use and can change a board in minutes if needed
they have a great support team when you need to make a call into them they get you results very fast

Puntos a favor

How easy it is to use easy to setup and easy to input information

Puntos en contra

I can not think of anything at this time maybe more vertical boards

Vernon
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Easy to use

Revisado el 12-07-2022

Wonderful product

Wonderful product

Puntos a favor

I like The ability to change the content daily

Puntos en contra

Repeating the data entry for duplicate signs

Respuesta de SmarterSign

Vernon,
Thanks for the valuable feedback. I see that you are having trouble with having to duplicate work for multiple signs. You do have the ability to have multiple signs watch the same Channel from our SCHEDULE tab. If you have any questions or would like to have us show you how to do this please call us at 888-907-6278. Every user of SmarterSign gets unlimited technical and user support on our toll free line.

Jennifer
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Wish it was easier to program

Revisado el 12-07-2022

The customer service is great, but the programming needs improved.

The customer service is great, but the programming needs improved.

Puntos a favor

I like the way it looks. I don't really like much else about it.
The customer Service is always great.

Puntos en contra

I hate that we can not program the menus for multiple weeks. I hate that we have to go week by week, it takes forever. There should be no reason as to why there isn't a calendar that we can pick which dates we want a program to run on.

Steven
Calificación general
  • Sector: Restaurantes
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

General manager

Revisado el 12-07-2022

Excellent

Excellent

Puntos a favor

Easy to use. I was able to add menu items.
I am able to edit/delete menu items.
Any time I need to change a price it is very simple to do so

Puntos en contra

Nothing I can think of. I also have nothing to compare this to

Katherine
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

SmarterSign Review

Revisado el 13-07-2022

Puntos a favor

I like the ability to customize the screens, the schedule, and different channels.

Puntos en contra

The box that connects the software to our TV's tend to not work very long term. Seems like every year or so we need to replace the old one.

Zane
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

General comments

Revisado el 18-07-2022

Overall happy

Overall happy

Puntos a favor

Customer service and ease of use. Always someone available to talk too.

Puntos en contra

Template design can get tricky. The scheduling of content could be easier. Free text date and times instead of arrow controls.

Timothy
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Good overall

Revisado el 21-07-2022

Great experience overall would just have some suggestions

Great experience overall would just have some suggestions

Puntos a favor

Easy to program static menus. The way it is currently

Puntos en contra

Need easier way to program rotational menus that is not so time consuming

Jason
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Our little Italy

Revisado el 18-07-2022

Have no complaints or issues with smarter sign

Have no complaints or issues with smarter sign

Puntos a favor

The ease at which to update my screens . I can log on right from my computer and update all 6 of my displays

Puntos en contra

Nothing not to like. Haven’t had any issues at all

Dino
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

review

Revisado el 15-07-2022

Puntos a favor

Ease of use over another product that we were shown

Puntos en contra

With it being so very easy to use, and drag and drop features, old buzzards like me can figure it out

Joseph
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Smarter Signs Review

Revisado el 25-07-2022

It is a user friendly system that does the job

It is a user friendly system that does the job

Puntos a favor

At first it looked very complicated but once you started it was easy to set up and use.

Puntos en contra

That it does not connect to our menu system and for things to be a one stop system

Kirsten
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent

Revisado el 25-07-2022

Puntos a favor

I just love how easy it is to use. I love how when I have problems I call and it gets resolved quickly.

Puntos en contra

There is nothing least about it. It is a very good software.

Nate
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Weekly User

Revisado el 12-07-2022

Overall I am satisfied with SmarterSign.

Overall I am satisfied with SmarterSign.

Puntos a favor

One of the most impactful aspects of this software is being able to administer changes from a remote location.

Puntos en contra

One of the things that I like least about he software is the inability to view the screen as they play from a remote location. I'm not always on property to monitor the screens. It would be nice to view more than a screenshot of each screen.

Alternativas consideradas

Yodeck

Respuesta de SmarterSign

Thank you for your feedback. This feature is on our list for a future release. We release new features and functionality about every 90 days.

Matt
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great product Great team!

Revisado el 20-07-2022

Puntos a favor

Very easy to use and integrated with my current software very well

Puntos en contra

Everything was great. There were no cons