Opiniones de EngageBay CRM

EngageBay CRM
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Opiniones de 874

- Sector: Desarrollo de programas
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Plataforma de CRM completa y flexible
Revisado el 22-10-2023
Un CRM sólido con una amplia gama de características. Es fácil de usar y ofrece una buena relación...
Un CRM sólido con una amplia gama de características. Es fácil de usar y ofrece una buena relación calidad/precio
Puntos a favor
Es relativamente barato y tiene excelente relación Calidad/Precio, cumple muy bien como CRM, ofrece una amplia gama de características que pueden ayudar a las empresas de todos los tamaños a mejorar su gestión de clientes potenciales, clientes y ventas
Puntos en contra
Tuvimos algunas dificultades para crear campos personalizados para almacenar datos específicos de nuestra empresa, pero pudimos resolverlo de igual manera
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Todo en un mismo lugar
Revisado el 20-07-2023
Puntos a favor
Su gran variedad de herramientas abarcan la mayoria de los requerimientos de quien lo adquiere.
Puntos en contra
Podria ser un poco complicado de enterner cuando recien se implementa pero todo es de practica y costumbre.

- Sector: Marketing y publicidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Una herramienta con muchas inegraciones y muy completa, un CRM de calidad y realmente eficaz
Revisado el 20-05-2023
En general me ha encantado, por las muchas funcionalidades que incorpora y por su precio sorprendent...
En general me ha encantado, por las muchas funcionalidades que incorpora y por su precio sorprendentemente asequible para todo lo que incorpora este genial CRM. Muy buen trabajo el realizado también en su interfaz de usuario
Puntos a favor
Me ha gustado mucho su amplia funcionalidad, así como las muchas opciones de personalización que ofrece
Puntos en contra
En algunas áreas, como los informes, he echado en falta alfunas opciones más de personalización
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Es estupenda.
Revisado el 20-07-2023
Puntos a favor
Es una herramienta de facil aprendizaje, intuitiva y acorde con lo que uno necesita.
Puntos en contra
Hace falta imcorporar funciones como Google Meet
- Sector: Productos farmacéuticos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Solución integral de CRM con inconvenientes menores
Revisado el 24-04-2023
A pesar de los inconvenientes menores, he tenido una experiencia positiva con EngageBay. Se ha...
A pesar de los inconvenientes menores, he tenido una experiencia positiva con EngageBay. Se ha convertido en una parte esencial de mis operaciones comerciales y he visto una mejora significativa en mis esfuerzos de marketing y ventas desde que adopté esta plataforma.
Puntos a favor
Me encanta especialmente la interfaz de usuario intuitiva y la fácil integración con otras herramientas. Considero que las funciones de automatización de marketing son de primera categoría, lo que me ahorra mucho tiempo y esfuerzo en la gestión de mis campañas.
Puntos en contra
Si bien aprecio las amplias funciones que ofrece EngageBay, experimenté algunos contratiempos. Me di cuenta de que el software puede ser algo lento a veces, lo que puede ser frustrante cuando trato de hacer el trabajo rápidamente.

- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Buena
Revisado el 26-12-2022
Buena practica y segura
Buena practica y segura
Puntos a favor
Su facilidad de gestion y la optimizacion movil
Puntos en contra
Algunas caracteristicas senpueden mejorar

- Sector: Telecomunicaciones
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
A dizzying array of tools in a nice, integrated package
Revisado el 01-06-2024
Overall it's been quite nice. It is an incredibly capable platform with lots of room to grow into.
Overall it's been quite nice. It is an incredibly capable platform with lots of room to grow into.
Puntos a favor
The simplicity of connecting the API, the tracking tools, and the way that it manages to somehow pull together all the complex features needed into a single package and somehow make it appear that it's less complex than it really is. The capabilities here are astounding, but if the more complex things aren't needed, the system remains simple and straightforward.
Puntos en contra
It would be nice to be able to hide the links, tabs, and menus to things that aren't being used and re-add them if we decided to use them later. Also, the social media marketing only covers Facebook, Twitter, and Instagram. I'd really like to have a much wider selection.
Razones para elegir EngageBay CRM
I was actually testing both simultaneously having ruled out several others already. This platform is just much easier to get going on with far less customization needed. But the ability to customize is there if I do need it.Software anterior
Zoho OneRazones para cambiar a EngageBay CRM
It's a powerful platform with simple payment structure- Sector: Servicios financieros
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
My experience with Engagebay
Revisado el 25-10-2024
Overall it is a fluent experience using engagebay.
Overall it is a fluent experience using engagebay.
Puntos a favor
ease of use and simple to get started with.
Puntos en contra
Some levels of automation can be still better.
Alternativas consideradas
LeadpagesRazones para elegir EngageBay CRM
it was expensive for similar features. while other features i did not use much.Software anterior
LeadSquaredRazones para cambiar a EngageBay CRM
just took a trial and i liked the features better.- Sector: Producción audiovisual
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent resourse
Revisado el 26-12-2024
Has been exactly what I had hoped for when I found it
Has been exactly what I had hoped for when I found it
Puntos a favor
Email tracking - excellent - has done exactly what I needed it to do
Puntos en contra
I have no complaints yet - everything works just like promised
- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 3.0 /10
Switched from Hubspot to Engagebay
Revisado el 22-04-2024
The experience was not bad, but i am not sure if i would use it again.
The experience was not bad, but i am not sure if i would use it again.
Puntos a favor
Pricewise is the system much cheaper than other Systems - especially if you scale.
You can run more than one domains and the automation functions are good.
Puntos en contra
The system is less intuitive than e.g. hubspot. more complicated to setup and use.
Help is only in english and there is no real support structure. Unless a old video guided support. This taks more time to effectively use it. What i really didnt like is, the strong outreach for positive reviews. I think i got 5 messages on that...within the first week.
Respuesta de EngageBay
Hi Philipp,
Thanks for your feedback.
We are working on localizing the platform into different languages and we should have them soon. We offer live support 24x5 and also have a knowledge base for FAQ's. Were you not able to get the required level of assistance.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best Onboard Experience
Revisado el 04-12-2024
Quick, Easy and Extremely user friendly!
Quick, Easy and Extremely user friendly!
Puntos a favor
The user friendly onboarding. Super easy and quick! Let's not mention the landing page templates!
Puntos en contra
Can't really say that I disliked anything about the overall experience
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great Support and Quick resolution
Revisado el 07-11-2024
Its a quickly deployed platform which is good in marketing and automation
Its a quickly deployed platform which is good in marketing and automation
Puntos a favor
Support, Ease of use and Cost effectiveness
Puntos en contra
Social Suite is not that great, they should include social suite as a new module
Alternativas consideradas
HubSpot CRMRazones para elegir EngageBay CRM
Support from customer service department was not that greatSoftware anterior
Aritic PinpointRazones para cambiar a EngageBay CRM
Ease of use and cost effectiveness. I found it the best amongst other CRM and All in one marketing platforms- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great value for the cost!
Revisado el 18-11-2024
They have all the important features to manage a campaign and thought their support was timely and...
They have all the important features to manage a campaign and thought their support was timely and helpful.
Puntos a favor
In our case we needed to communicate with a large email list and found engagebay an affordable way to do that. They have a good set of features to manage campaigns and receive feedback on email sent and opened.
Puntos en contra
There are some features that high end services offered but at their price point I felt like we received excellent value.
Alternativas consideradas
MailchimpRazones para cambiar a EngageBay CRM
Engagebay has a fair price for a good set of features.- Sector: Almacenamiento
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
a good CRM and not expensive
Revisado el 05-12-2024
Puntos a favor
all option that offer, like the book appointment, all api, the simplicity of use...
Puntos en contra
It's only in english, the sav only in english
Razones para cambiar a EngageBay CRM
It's a good functionel CRM and it's not expansive- Sector: Contabilidad
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
EngageBay CRM
Revisado el 13-01-2025
I will definitely be using EngageBay CRM again in the future.
I will definitely be using EngageBay CRM again in the future.
Puntos a favor
Engagebay CRM is very easy to navigate, system is very well organized.
Puntos en contra
I had no complaints about Engagebay CRM system.
- Sector: Materiales de construcción
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The overall review reviewed!
Revisado el 13-12-2024
Very happy with the way my application was handled and my questions were all answered.
Very happy with the way my application was handled and my questions were all answered.
Puntos a favor
The fast response to my questions and if I needed anything else,very helpful in all aspects.
Puntos en contra
Everything seemed great I can't really say that there wasn't anything I didn't appreciate.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Pleasantly Surprised
Revisado el 17-07-2024
I've used this platform for about 6 months now. Once I got passed the warmup process there have...
I've used this platform for about 6 months now. Once I got passed the warmup process there have been no limits. I highly recommend it.
Puntos a favor
I like the platform overall. I went in just expecting an email platform but have gotten so much more out of it. The landing pages and ability to bring in my own coding into their platform has saved lots of time for me. Their customer service is top notch and responsive.
Puntos en contra
It's not the BEST platform out there. And it's priced that way. No knock against it at all. The best platforms out there cost a fortune. This is the best bang for your buck you'll get anywhere bar none. If money is no object go someplace else. Pound for pound eEngagebay is the real deal.
Razones para elegir EngageBay CRM
Both Brevo and Constant Contact had poor customer service. Their product was too limited and when you really wanted to use features in the product they had a new bundle for you to purchase. They were honest and their sales tactics were offensive.Razones para cambiar a EngageBay CRM
Mostly price but I could have went either way as I do like Moosend and Klaviyo and have used them in other capacities in the past.- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Our business has benefitted from using EngageBay
Revisado el 17-06-2024
My overall experience with EngageBay is great! I've never had a problem using the software and any...
My overall experience with EngageBay is great! I've never had a problem using the software and any time I have a question, the support has been quick and helpful.
Puntos a favor
The best thing about this CRM is the ease of use. I found it easy to learn and continue using.
Puntos en contra
There are some options that could be expanded on such as building web pages, I would benefit from having more options in the design process of the web pages.
- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
EngageBay - Just What I Was Looking For
Revisado el 08-08-2024
Overall I am very pleased with EngageBay. It is the best solution I found for addressing my CRM...
Overall I am very pleased with EngageBay. It is the best solution I found for addressing my CRM and marketing campaing needs.
Puntos a favor
1. The functionality and flexibility to develop and manage comprehensive marketing campaign management .
2. The ability to create multiple landing pages to support a variety of lead magnets.
3. Very responsive support
Puntos en contra
There really is very little not to like abount EngageBay. There is a learning curve which is not difficult but easy to miss some details early on in the set up and development.
Alternativas consideradas
KitRazones para elegir EngageBay CRM
Ease of use, better integration of functionality, and more complete.Razones para cambiar a EngageBay CRM
More flexibility and functionality. EngageBay is a better fit for my needs.- Sector: Aprendizaje en línea
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Value for Money makes it an Excellent Replacement
Revisado el 01-09-2023
Very happy with the product due to it's price point, overall customer support and features. Some...
Very happy with the product due to it's price point, overall customer support and features. Some things did take getting used to which would be true of any new product, but it is packed with features and functionality a lot of which we haven't even tapped into yet such as a built-in helpdesk suite. At the moment we're just using it for contact management, e-mail marketing, automation and some CRM features.
Puntos a favor
It is extremely feature rich, has very few limitations, one of the best customer support responses I've had with chat features to get issues addressed within a short time, accessibility of the team, unlimited tagging which is crucial to our way of doing business. It's an entire suite that one needs to use. We've still not used all the features and I'm looking forward to use and implement what we have access to as a product.
Puntos en contra
There is one pesky irritating thing and that is copy/pasting from a document like Word into the e-mail editor that destroys the formatting. To be fair this has been a problem with all of the ones I've used in the past as well.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best alternative tool for Marketing/CRM
Revisado el 06-07-2024
I am positive for this app and making it a great alternative for tools like hubspot and all
I am positive for this app and making it a great alternative for tools like hubspot and all
Puntos a favor
Its been 2nd month we are using it and already have positive feedback for this app.
Streamlines and automates repetitive tasks are commendable, saving time and effort. Integration with apps is fantastic.
The CRM system addresses all our needs, backed by excellent support from the Engagebay Team.
The platform offers excellent automation for emails, landing pages, and forms, making it a great alternative.
Puntos en contra
I find there is a room for Improvement on GUI.
Template and Library is not vast, i guess engagebay can work more on that.
Alternativas consideradas
HubSpot CRMRazones para elegir EngageBay CRM
The Contact management system is not goodSoftware anterior
MauticRazones para cambiar a EngageBay CRM
Affordable compare to other tools like HubSpot- Sector: Biotecnología
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 3.0 /10
Good option for someone needing a cost effective all in one CRM
Revisado el 15-02-2024
The onboarding and ongoing customer support is fantastic. They are available almost instantly and...
The onboarding and ongoing customer support is fantastic. They are available almost instantly and often will jump on a video call immediately to help.
Puntos a favor
The cost vs features is almost unmatched. No bells and whistles but a good, solid platform.
Puntos en contra
You get what you pay for, it does what is needed, but does have limitations.
Razones para elegir EngageBay CRM
Keap became too expensive when our contact list grew.Software anterior
KeapRazones para cambiar a EngageBay CRM
Cost was significantly less and features were consistent.Respuesta de EngageBay
Hi Warren,
Thanks for your review.
I see that you rates us 3/10 on the "Likelihhod to recommend" parameter. Can you please let us know the reason for the low rating on that aspect. Your feedback will immensely help us.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Positive feedback on Engagebay
Revisado el 10-09-2024
The service is prompt when you have a question and it is working well at the moment for what we...
The service is prompt when you have a question and it is working well at the moment for what we need.
Puntos a favor
Keeps all info in one place, easy to navigate and helpful service!
Puntos en contra
Takes a bit of time to get everything all set up, but this is to be expected.
Alternativas consideradas
HubSpot CRMRazones para cambiar a EngageBay CRM
the price was a lot more reasonable for the size of our company- Sector: Servicios de información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Cost Effective Marketing Solutions
Revisado el 05-07-2024
The overall experience is good, ease to use and engaging dashboard makes a marketers life easy.
The overall experience is good, ease to use and engaging dashboard makes a marketers life easy.
Puntos a favor
Marketing multichannel with CRM integrated solution in very effective price.
Puntos en contra
The lack of downloading the report options. No in deep analytics for email marketing.
- Sector: Servicios de información
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Manage Everything Together.
Revisado el 23-08-2023
Overall, EngageBay CRM is an extremely useful tool that helps me stay organized, focused, productivi...
Overall, EngageBay CRM is an extremely useful tool that helps me stay organized, focused, productivity, and also helps me complete my goals.
Puntos a favor
I liked the ability to create schedules and plan my tasks everyday and use my completed plan to help me be more productive during the day and efficiently and efficiently get things done.
Puntos en contra
I didn't like the contacts portion of the software and I think I that's mainly because I don't have any contacts so I didn't get to use this part much