Opiniones de RotaCloud

RotaCloud

Gestión del personal y de turnos rotativos con interfaz de arrastrar y soltar

Calificación general

4,9 /5
(232)
Relación calidad-precio
4,8/5
Funciones
4,6/5
Facilidad de uso
4,8/5
Asistencia al cliente
4,9/5

100%
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Opiniones de 232

Fiona
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Rota Cloud admin user review

Revisado el 28-12-2018

Positive, has helped these businesses manage rota's and staff working across multiple locations...

Positive, has helped these businesses manage rota's and staff working across multiple locations with variable hours, cloud-based platform is better as staff can access the rota at any time, from any internet enabled device

Puntos a favor

Easy to manage variable hours employee rota patterns
Simple absence recording tool for holidays, sick, etc
Holds personal data securely and safely on a cloud based platform, so mobile employees can access on any internet device, e.g. phone, I-pad, laptop, etc

Puntos en contra

Sometimes a bit sticky when entering rota's drop's down to wrong employee after click
Not easily customised but this is common with any SAAS cloud based platform
Not going to replace a fully integrated HR system to hold other records, e.g. appraisals etc

Geoff
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

RotaCloud for performance venues

Revisado el 05-05-2023

After struggling with a very complicated spreadsheet that was difficult to update, share and...

After struggling with a very complicated spreadsheet that was difficult to update, share and distribute, Rotacloud made a huge difference to our calls system.

Puntos a favor

It is easy to create calls and shifts and to then use Rotacloud to check that there are the right number of people with the right skills in the right place at the right time.It also allows employees to see notes about the shift and what will be expected of them.Rotacloud was recently updated which made it even easier and more effective to use.

Puntos en contra

To access the Bulk Edit feature meant upgrading to the next level which was more expensive and unlocked many features that we don't need. So a more modular upgrade system would be nice.

Ellie
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

After using this product for many years

Revisado el 11-04-2021

overall the experience is good. I have been a customer for many years

overall the experience is good. I have been a customer for many years

Puntos a favor

All staff details are in one place. staff are emailed rotas which makes it easier. Holiday requesting is also useful

Puntos en contra

Some of the other features are a bit clumsy to use. for example the uploading of recruitment documents. The budgeting add-on is confusing to use and not very clear to view. Maybe colouring certain blocks would help

Greg
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Brilliant

Revisado el 14-08-2023

This software has made rota creating so much easier

This software has made rota creating so much easier

Puntos a favor

This software has made working out Rota management so much easier. It’s a game changer

Puntos en contra

There is nothing to dislike about Rotacloud

Diane
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Rota Cloud for Heath Care Sector

Revisado el 23-05-2023

Very good. Customer service is great but as we grow we would like weekend support as well. we are a...

Very good. Customer service is great but as we grow we would like weekend support as well. we are a 24/7 operation

Puntos a favor

Ease of implementation and ease of use. Very Very easy to use

Puntos en contra

Some areas are being developed. Would like to be able to put staff changes on in advance so they come into action on the specified date. At present have to sent a reminder in my calendar.Not able to control who picks up available shifts - so don't use this function. We have to consider skill mix in our rotas.We would like a HR option as well but cost is a factor - we are a charity.

Corin
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent Product

Revisado el 18-06-2023

Great - staff starts and finishes, holiday accrual - vital. Ease of use. Just a really great...

Great - staff starts and finishes, holiday accrual - vital. Ease of use. Just a really great product.

Puntos a favor

UK based- rapid response to queries. Very user friendly - extremely reliable. Employees can use it easily. Easy administrative function. Multiple sites and roles and staff can be managed.

Puntos en contra

Staff have to use 'Other Leave' for appt requests or shift swaps. Maybe a different tile? Not sure what. 'Request' - don't know

Jasmine
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Really helpful on a day to day basis

Revisado el 02-03-2023

Rotacloud provide me with great customer service when I've needed to reach out to check different...

Rotacloud provide me with great customer service when I've needed to reach out to check different access levels or if i've ever had any queries I couldn't manage myself. They're always friendly and polite and help me within a really quick timeframe which is amazing. Everything on rotacloud is very simple and does not require a lot messing around on the system and is straight forward for every employee to use.

Puntos a favor

The software is easy to use, it's easy to manage your employee's scheduling and whereabouts daily, even able to separate them via their teams and view as a team. One of the easiest online systems I have used. Also really like the report format of Rotacloud so that took a huge part of my day back being able to run reports easily via rotacloud.

Puntos en contra

Not being able to share the teams holidays with individual teams as each team would see every employee's holidays not just their own team.

Katie
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Would recommend to all

Revisado el 17-03-2023

We are saving time which is the most important feature of all.

We are saving time which is the most important feature of all.

Puntos a favor

We are only using the scheduling feature at present but it just works so well! We are looking seriously into upgrading and potentially losing some other systems as RotaCloud seems to do it all. one of the best features of RotaCloud is the customer service, whenever we have had questions they have been answered swiftly and professionally and always followed up.

Puntos en contra

I can't think of anything to add here at present.

Daryl
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Integral to our business

Revisado el 25-07-2023

Reliable and ease of use. It’s an integral part of our business. Nothing is too much trouble for...

Reliable and ease of use. It’s an integral part of our business. Nothing is too much trouble for customer services.

Puntos a favor

Ease of use and functionality. Amazing support from customer services

Puntos en contra

There is nothing I can think of adding to this question.

Sharon
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Rotacloud

Revisado el 26-09-2023

Excellent they are very responsive and continually updating their product

Excellent they are very responsive and continually updating their product

Puntos a favor

Easy to use and performs several functions

Puntos en contra

Not being able to set my own pay periods

Charlie
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Not perfect, but pretty good

Revisado el 04-09-2019

The cons I describe above are really small, and are 'enchancements' or dev requests more than...

The cons I describe above are really small, and are 'enchancements' or dev requests more than problems. I could not run this business without RotaCloud!

Puntos a favor

Being online means I can create rotas at home or work, and the app means team can access their rotas in the way that's easiest for them. I like being able to copy a shift from one day/person to another, and being able to copy a week's shift from one week to another. The reporting is good also, enabling me to do payroll easily.

Puntos en contra

A few things are bit fiddly and could be improved.
1. having to change between publish mode and rota mode. it would be better to be able to publish a week with a button, or a right click for just one shift.
2. it is cumbersome having to create holidays in a different screen. it would be better to be able to do it from within the rota screen.
3. if I'm creating a rota for next week, and then navigate away to, say the holiday screen, when I go back to the rota screen it will go back to THIS week not the week I was editing. On more than one occasion I haven't spotted that and erroneously then edited THIS week instead!
4. it would be great to be able to include paid leave in the report so that I know to include that person's day in a pay run. At the moment, I have created a role of 'paid leave' so that their holiday hours get included in their hours for that week
5. I like being able to see how many shifts a person has for that week (ie in a row) but it would also be helpful to see how many shifts are logged for each day (ie in a column).

Respuesta de Kettle & Keyboard

Hi Charlie,

Thanks for the feedback - I'm glad to hear that your experience with RotaCloud has been good so far.

You'll be pleased to hear that daily totals, which will include daily hours, costs and number of shifts, is coming very soon!

With regards to your other feedback, a member of the support team will be in touch directly to chat through further - a couple of the points you mentioned are already possible :)

Many thanks,
James

Dennis
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Transformed our rota system

Revisado el 28-11-2019

Prior to RotaCloud we used an excel paper copy of the rota. This was 'messy' and difficult to see...

Prior to RotaCloud we used an excel paper copy of the rota. This was 'messy' and difficult to see exactly who was working what throughout the month. By the end of the month the paper version had numerous alterations as employees have time off through sickness or other personal issues / appointments. RotaCloud allows efficient changes to be made meaning any regulatory bodies looking at rotas have a clear and concise view of events.

Time has been saved as when shifts change the system notifies all employees of availability at the home. This means that we are no longer calling round all employees which had impacted on their down time. Employees have also embraced the system using this to pick up additional shifts where they are available.

Internal monitoring has improved as the management and HR team are now able to see 'real time' data of employees working patterns as well as any HR issues. The ability to add leave onto the system means creation of rotas is now more efficient with less mistakes made as well.

Puntos a favor

The ease of use of the system and the short amount of time that is required to set up. I was able to implement the system for our company within 1 day which included inputting of the rotas 4 weeks in advance.

Employees are now able to see their shifts at any time through the mobile app or browser and are able to see any shifts which need covering. The cost of the system pays for itself purely from an administration point of view as we do not need to call round all employees for availability.

Puntos en contra

There are different price structures for different features and from our point of view it would be easier to have one price for all access.

Hannah
Calificación general
  • Sector: Servicios
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Rota's made simple

Revisado el 04-12-2018

We have been using rota cloud for a few years now, and it has really helped our business become...

We have been using rota cloud for a few years now, and it has really helped our business become organised with staff rotas and has been a very easy and straight forward transition from excel spreadsheets to rota cloud. Customer service is excellent. Easy for managers and employees to use! Building a rota is so simple and time efficient.

Puntos a favor

Rota cloud is a really easy to use and straight forward app. When ever support is needed to make changes on rota cloud, the Q&A and help tool often has all the answers your looking for, however for those times where the query is more complex, the live chat service is very useful, and the team at rota cloud give very speedy responses and resolve any problems almost instantly! Excellent customer service

Puntos en contra

I have had a few problems in the past with rotacloud syncing correctly with peopleHR and the process to link the two correctly can be a little confusing if information isn't coming across from peopleHR. The reporting of employees is a basic overview and would be nice to see some more straight forward in depth reports

Clare
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very handy app. Love having all the information I need all in one place and super easy to use

Revisado el 23-02-2018

Having all the information all in one place makes everything so easy. It has completely cut the...

Having all the information all in one place makes everything so easy. It has completely cut the time it take to do a rota, the lay out makes it all so straight forward. I use the staff more efficiently, instead of having 6 staff on in one day where they are not needed or not having enough staff for a day. I have been able to move them around to times when they are needed because the layout makes it very clear who is on and who you need.

Puntos a favor

Whenever I need help or have a question one of the lads will reply more or less straight away, they talk me through what I need to do.
Its great not having to go through diaries or spreadsheets trying to figure out when people are on holidays , with one click I have all the employee holidays in front of me.
I never go over my hours limit, it adds it up for me itself which saves the company I work for money.
It used to take me roughly a full day if not longer to change peoples hours around and have it all right. Then insure that all staff knew when they were working, now all they have to do is check the app once they have been notified by the app itself.
It really is a great app, and it really helped me out when I took on role of manager, I was looking for an easier way to do the rotas as it was taking to much time the way the previous manager had been doing it. I came across the app online 3 months into my role and that was over a year ago now and all the staff much prefer it this way. Its quick easy and to the point.

Dominic
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Invaluable tool for flexible rotas

Revisado el 30-03-2019

RotaCloud have been great to deal with. They have great documentation, and on the rare occasion we...

RotaCloud have been great to deal with. They have great documentation, and on the rare occasion we have needed support, it has been brilliant; fast and effective.

Puntos a favor

With a mix of full time, part time and seasonal staff working across 3 locations, preparing rotas was a nightmare. Rota Cloud makes this so much easier, faster and more accurate. It is incredibly flexible and easy to use and we can prepare in minutes, making sure the rotas are fair to staff, take account of holidays and other working restrictions, and monitor our labour costs as we do so.

Puntos en contra

There are some additionas we know are on the product road map we would like to see sooner, especially a daily hours total on the weekly rotas which would help us check we have the coverage we need, and a lock on current and old rotas to prevent accidental changes. However, there is virtually nothing we don't like about it.

Simon
Calificación general
  • Sector: Aerolíneas/aviación
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The best decision we ever made with the roster!

Revisado el 01-08-2017

Time and money saved

Time and money saved

Puntos a favor

I looked at many different types of rostering software and Rotacloud looked like it fitted the bill. I have been so impressed with the functionality. It is easy to use and has some great features. The support is excellent and they reply almost instantly. They are very responsive if you request new features and are always looking to develop the product. I cannot recommend them enough and personally it has saved us hours of management time, in effect leading to a cost saving for the business. We also rolled out Rotacloud to other divisions within our group as it was so successful in our business.

Puntos en contra

I would struggle to give any negative feedback on this product. I cannot think of any problems I have had that they haven't rectified immediately.

Luke
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The Perfect Solution

Revisado el 02-03-2021

This product has saved me so much time, covering shifts and sickness at a click of the button...

This product has saved me so much time, covering shifts and sickness at a click of the button instead of dozens of calls.

Puntos a favor

The programme is so easy to use and set up for what I required for my department. before we used this the rotas had to be printed and when there was a change they had to be printed again. sickness then required someone going through a list of employees and phoning them to see who could cover the shift. All I do now is put the shift into Rotacloud and everyone is sent an email and when someone accepts the shift I am notified. This product saves me so much time and have access to it on my phone which enables me to deal with problems straight away.

Puntos en contra

I honestly can not answer this as I am more than happy with what this has done for me.

Terry
Calificación general
  • Sector: Servicios e instalaciones recreativas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Rota and staff time management can be very time consuming

Revisado el 05-01-2021

Rotacloud team are very progressive and always looking at ways to improve and add to the service...

Rotacloud team are very progressive and always looking at ways to improve and add to the service they offer. Could not recommend them enough!

Puntos a favor

Rotacloud is very clear easy to use, easy to allocate Rota's and staff leave, Staff have clear indication of they're working hours, and holiday entailment. Everything stored in one place.
Management time saving, use daily as one of our key management tools. Team at Rota cloud are always exceptionally polite and always helpful.

Puntos en contra

No dislikes, certain parts of the program are not necessary for our business, we simply utilise the parts of the program that fits our business requirement, integrates well with our staff payroll system.

David
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Really impressed

Revisado el 15-10-2021

Puntos a favor

Easy to use and implement. Simple to onboard and demo to users. Quick for administers to learn functions.

Puntos en contra

The banded pricing can mean if you are just one colleague into the higher pricing category then the price can be less cost effective

Alternativas consideradas

Rotageek y Deputy
Katie
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Intuitive with (almost!) all the features we need

Revisado el 24-01-2022

Puntos a favor

Very easy to use, scheduling is easy with lots of time-saving tricks. The "open shift" feature is a lifesaver for filling gaps in the rota!

Puntos en contra

It would be good to be able to limit "open shifts" to certain employees, or allow certain employees access for a set amount of time before the shift becomes available to other people (eg. so employees could pick up open shifts as overtime before locums were able to see them and pick them up at a premium rate).

Carl
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Excellent Cloud Software!

Revisado el 28-02-2020

Brilliant for staff to be able to request holidays.

Brilliant for staff to be able to request holidays.

Puntos a favor

Easy to use for management and staff and easy to set up. Great support.
I love it. It has made managing holidays much easier and has good reporting functions which I use for giving hours to Payroll.

Puntos en contra

It could do with a calendar for putting upcoming events on. There are a couple of glitches like when somebody leaves then comes back you can easily reinstate them as the systems says that the email address is already in use. However tech support sorts it very quickly so not a major issue.

Lisa
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best scheduling piece of kit out there!

Revisado el 11-10-2022

Keeping track of staff costs and being able to allocate shifts without always having to call and...

Keeping track of staff costs and being able to allocate shifts without always having to call and speak to the team first in invaluable in terms of time saving. The "open shifts" option is also an amazing part of the rota cloud functionality.

Puntos a favor

Easy to use, easy for non tech savvy staff members to use. Great for keeping communication simple and effective and not confusing.

Puntos en contra

The holiday entitlement and calculating holidays - I still struggle with it now!

Lynne
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to use, all the staff can log in to see the rota.

Revisado el 30-01-2018

Easy to use

Easy to use

Puntos a favor

It is easy to use, to allocate rotas to 3 different places and 20 staff.
Each staff members details, how much leave they have, which branch they work in, what time slots they have to work, how much holiday they have left. It clearly shows who is working or is on a day off or on holiday. My staff like it.

Puntos en contra

The staff can ask to change shifts, i would like to be able to message the staff and ask them if they can change shifts.

Jamie
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Simply the best rota software around.

Revisado el 15-06-2021

Puntos a favor

The ease of putting together a rota with it being able to display information all in one place and easily copy shifts or shift patterns. The fact it can also notify staff when there shifts are makes it much more reliable than a paper based version.

Puntos en contra

Would be nice if it could calculate the holiday allowance for a staff member without the need for accural in time management section.

Kenni
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Don't go anywhere else

Revisado el 07-06-2021

Great customer service, simple system to use. It really is a huge timesaver and I would recommend...

Great customer service, simple system to use. It really is a huge timesaver and I would recommend it to everyone.

Puntos a favor

So simple to use and any problems, there is always help at hand. Since switching to RotaCloud it has saved me countless hours of manually counting clock cards, checking leave entitlements left and creating a rota.

Puntos en contra

After 2 years I am yet to discover something I least like.