EmailOctopus

Herramienta de marketing por correo electrónico a través de Amazon SES

Calificación general

4,7 /5
(268)
Relación calidad-precio
4,8/5
Funciones
4,4/5
Facilidad de uso
4,6/5
Asistencia al cliente
4,7/5

95%
Un ha recomendado esta aplicación
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Opiniones de 268

Juan Pablo
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Gran herramienta de Email Marketing para Microempresas

Revisado el 04-01-2023

Me estoy beneficiando de poder crear secuencias de correo automatizadas.

Puntos a favor

Su gran facilidad de uso y su gran atención al usuario, te responden con prontitud todos tus correos.

Puntos en contra

Más disparadores para las automatizaciones.

Alfred
Calificación general
  • Sector: Redacción y edición
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Cost-effective Email Marketing Tool

Revisado el 13-11-2022

I was impressed because this tool is flexible and easy to use. Automation and segmentation have helped us to create and send targeted emails to our subscribers. And this was a great savior to our business because our email list have exploded. And their web-based program is easy and flexible.

Puntos a favor

I love the email editor because it allows you to build both HTML text and simple plain-text emails. Also, it's affordable. Their customer support is also outstanding. Whenever I have questions they will answer them accordingly.

Puntos en contra

I like everything about this software. I recommend it to anyone looking for an email marketing tool. It is worth your bucks.

Mingjie
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great service for the engineering-focused teams, while better alternatives exist

Revisado el 23-12-2022

Puntos a favor

It’s a relatively simple service that gets you exactly where you want to be — send campaigns, post emails for subscription, etc.

Puntos en contra

It’s stuck somewhat in a limbo of not the absolute best experience for non-engineers (products like Mailchimp) and also not the best experience for engineers (products like Postmark)

Alternativas consideradas

Mailchimp

Razones para elegir EmailOctopus

Mailchimp’s WYSIWYG editor is terrible even after years of complaints.

Software anterior

Mailchimp

Razones para cambiar a EmailOctopus

Less deployment and engineering overhead.
Usuario verificado
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Onboarding makes no sense

Revisado el 10-04-2022

Puntos a favor

It's very easy to build emails and work with forms and landing pages

Puntos en contra

Before being able to send any communication they sent you a set of questions about your data base and lists, where and how you acquire your contacts. They sent this like two hours before I've signed in. I'm supposed to give them all my info, wait for their approval and only then shoot my emails. This is absurd doesn't happen with any other provider I've used before (mailchimp, hubspot, etc)

Respuesta de EmailOctopus Traducir a Español

Hi there,

Sorry to hear you weren't happy with our approval process. We have an approval process in place to maintain our industry leading deliverability. During the approval process we look to find out what kind of emails you'll be sending and how the list was grown many companies continue to use purchased lists, which are not only against the law but impact the service massively too so having this step allows us to educate users and improve our service for all.

In many cases approval can be done immediately, without any additional questions. However at times we do need to get some additional information, this is what will have happened in your case.

Those questions only need to be answered once, and should take no longer than 2 minutes to answer.

While we appreciate those questions may add some additional friction to signing up, it's done with the best of intentions and is why our reputation is so high with the likes of Gmail and Yahoo.

Jonathan
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Moving To EmailOctopus

Revisado el 17-02-2023

Overall a very positive experience, and great support.

Puntos a favor

I checked out EmailOctopus because my previous mail platform was changing it's pricing tiers and I found I was paying for services I didn't want or could not use.The pricing plans for EmailOctopus were better and I was impressed that even the free tier which I used to test the service gave me full access to everything (inc. API). Support has been fast and excellent.The service has a good modern UI and is very easy to use.

Puntos en contra

Not much I don't like - I had a little trouble changing the standard templates, but got what I wanted in the end.

Steven
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Value & Features Compared to Competitors!

Revisado el 22-02-2023

When we switched over to a cheaper alternative from MailChimp we were not sure what we were getting into. But wow! Glad we chose Email Octopus. Their whole system is flawless and the price is amazing! The customer support is also great. We will be a lifetime customer as long as the system platform and pricing remains the same. Thank you!!

Puntos a favor

Pricing, features and the customer support!

Puntos en contra

N/A everything about Email Octopus is great there are no cons.

Felipe
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Awesome email marketing in general, recommended

Revisado el 28-02-2023

Since I found it, it has been awesome experience.

Puntos a favor

I love that I can use it with Amazon SES and that I can send unlimited emails. Also it's easy to use, setup and maintain.

Puntos en contra

I wish I could have more than 2500 subscribers for free but their Connect Pro plan is very affordable.

sandra
Calificación general
  • Sector: Arquitectura y planificación
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

all good

Revisado el 16-03-2023

Puntos a favor

We with team like use that service and good reports

Puntos en contra

easy to use, easy integration and all features cool

Sydni
Calificación general
  • Sector: Redacción y edición
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Lifesaver!

Revisado el 27-01-2023

The business problem that EmailOctopus is helping me to solve is the automation of creating an email list with each e-book purchase that I receive.

Puntos a favor

I decided to give EmailOctopus a try when I found it listed as an option to manage my email list post-sales from payhip.com. As someone just starting out, I was excited to find an option with features that would allow me to grow with cost effective packages.

Puntos en contra

I currently have no cons to mention at this time.

David
Calificación general
  • Sector: Producción audiovisual
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great email marketing tool for low budgets

Revisado el 02-02-2023

Very good. It's enabled me to start my newsletter without having to worry about money. That's very empowering

Puntos a favor

I like the affordability and simplicity of it

Puntos en contra

Some of the color schemes don't appear evenly across all ESPs

Dennis
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Goofy name, excellent platform

Revisado el 14-02-2023

So far, it's been a great overall experience.

Puntos a favor

EmailOctopus is designed very well and it's very easy to use. The price is great for my small business.

Puntos en contra

We haven't explored the api's yet but hopefully they're are easy to use.

Ian
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Everythin we Need

Revisado el 24-10-2022

We have used email octopus for many years. I can't comment on the support - because we have never really needed them - their product just runs properly and without issues. We use it for a lot of things, but primarily for email lists for our users and list management. Their API was easy to integrate into our app, and it makes things really smooth and easy.

Puntos a favor

Easy to use, almost never a bug, affordable

Puntos en contra

UI can be a bit weird, but is super minor. Its a really great product

Alternativas consideradas

Mailchimp

Razones para elegir EmailOctopus

Constant contact was expensive, limited, and we always seemed to have to contact support.

Software anterior

Constant Contact

Razones para cambiar a EmailOctopus

We chose email Cotopus for the cost factor originally, but grew to appreciate how well their product works
Ahmed
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The most to-the-point software I have ever used

Revisado el 25-10-2022

My overall experience is very positive; I wished that I had switched earlier

Puntos a favor

EmailOctopus comes as an acronym for value-for-money; it does the job as efficient as a $4k/month software but doesn't leave the guilt when skipping some campaigns

Puntos en contra

With a lack of direct integrations, using Zapier is easy but costly. However, they provide a straightforward API that I'm planning to make use of, but of course, it'd be even better to have direct integration available

Alternativas consideradas

MailerLite, Sendinblue y GetResponse

Razones para elegir EmailOctopus

- Pricing- Pricing- Pricing- Overcharging - Simplicity of EmailOctopus that fits my exact needs

Software anterior

Mailchimp

Razones para cambiar a EmailOctopus

The only one that beat EmailOctopus pricing was SES, but it requires building all the features that EmailOctopus has from the ground up; all the others came short at pricing and other features.
Kat
Calificación general
  • Sector: Redacción y edición
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Can't beat the features for the price

Revisado el 30-03-2021

My overall experience has been positive. I'm comfortable with tech, so setting this up with AWS wasn't difficult. I like the user interface and I think deliverability is at least moderate. I've been able to save 10-20 month using EmailOctopus over the more mainstream and pricey email providers, so I'm happy.

Puntos a favor

I like that I have 90% of the functionality as with the more expensive options, like MailerLite. This allows me to build my newsletter list without the hefty price tag.

Puntos en contra

I wish there were more analysis-type features, like being able to tell me at a glance which subscribers haven't opened an email in six months, and then a mechanism to pull that group out and cull them from my list. Right now the process is manual and time-consuming.

Matt
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Email Octopus Is A Top Notch Service Provider

Revisado el 15-07-2022

Good overall and I will continue to be a client as long as I can be.

Puntos a favor

From the ease of signing up, uploading my leads, and creating my first campaign I have really enjoyed using this service. Their support staff is very personal and they work one-on-one with me in a prompt and polite manner. They listen to my issues or concerns and take the time to explain the answers to me. It has been a pleasure working with Email Octopus and I plan to continue to do so for many years to come.

Puntos en contra

When configuring the lead capture form I could not figure out how to set the width of the form fields, or design the form to fit the area on my page for it. I had to instead remove a paragraph on necessary information from the page and design my page around their form.

Jasmine
Calificación general
  • Sector: Redacción y edición
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The Best Software I’ve used

Revisado el 26-10-2022

Puntos a favor

The interface is easy to use and the email sending is easy to access. Unlike other email platforms I’ve tried, I love that there is a minimum amount of subscribers you must have before you must buy the paid plan. Nothing is complicated about this. It’s a great tool.

Puntos en contra

I wish there was a mobile app but other than that, nothing is wrong with it.

Soundarya
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A great alternative

Revisado el 15-12-2021

We are able to centralize all our email marketing campaigns across two products. Also the deliverability of the campaigns has been great so far.

Puntos a favor

1. Deliverabilty
2. Clean UI
3. Faster onboarding
4. Amazing support

Puntos en contra

Action or triggered based workflow creation feature will be a great add.

Eric
Calificación general
  • Sector: Juegos de ordenador
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Squido's Review

Revisado el 24-10-2022

It's great! I've had to message support once or twice before using the service and replies were lightning fast. In a fast moving industry, I think this is crucial as service in support in some cases may be as important as the service itself. Great work!

Puntos a favor

No fuss pricing, ease of use. Quick to upload and manage lists. I don't want to fiddle around with new software for hours.

Puntos en contra

Honestly nothing instantly comes to mind, but I'm not a power user. Our current list is only about 700 emails. I just want something simple and fast and EmailOctopus delivers what I need.

Alternativas consideradas

Mailchimp

Razones para cambiar a EmailOctopus

Mailchimp is confusing, and takes time to learn. Features are also confusing, sometimes hidden behind other menus and is overall unbearable. I have years of IT experience and found MailChimp to be horrible for new users. I am suer it works well for powerusers that need a lot of complex features though, which I am not.
Tes
Calificación general
  • Sector: Arte y artesanía
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Excellent! Our new go-to for email marketing!

Revisado el 13-01-2023

Puntos a favor

We're a small Mom/Daughter business with a small list. We outgrew our list on another platform, but could not justify the cost for a larger list. EmailOctopus gives you more subscribers for free! When we grow that much, we'll be happy to switch to a paid subscription here. We easily made a nice welcome sequence that sends automatically, and the schedule is easy to set and edit. Very happy with all the features and ease of use.

Puntos en contra

It's been more than 6 months, and we have not had any issues so far!

Alternativas consideradas

MailerLite

Software anterior

Mailchimp
Steven
Calificación general
  • Sector: Instituciones religiosas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

E-mail Octopus is a great platform

Revisado el 31-08-2020

Overall, our experience has been great. Any time I've had a question or a problem the support center is very responsive, even factoring in the time lag because I'm in the United States and they are in Great Britain.

Puntos a favor

E-mail Octopus is very easy to use. It is an intuitive program. Over the past three years that we have been using it it has been nearly flawless. But the best thing about it is it's affordability and flexibility.

Puntos en contra

If I had to pick just one thing about the program that I would change would be on the reporting side. It gives good data about the number of opens, numbers who unsubscribe and bounces. However when they report clicks the base it not just on the number of opens but also factor in even the number who never opened the e-mail. To me, that doesn't make sense. How can you report data on someone who never even opens the e-mail.The realistic number of click throughs should be based on the actual number of the people who have opened the e-mail. That is the most accurate data a user like myself can benefit from.

Gavin
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

EmailOctopus are very good

Revisado el 24-10-2022

Very good.

Puntos a favor

Easy to use and plenty of analytics. Works well.

Puntos en contra

The ability to search all of your email lists for emails instead of having to search each list individually.

Alternativas consideradas

Mailchimp Transactional Email

Razones para cambiar a EmailOctopus

Better value
Christopher
Calificación general
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Long time user!

Revisado el 24-10-2022

Puntos a favor

Cost containment while still receiving a professional product.

Puntos en contra

Integration with Amazon web services was a bit intimidating for a novice.

Alternativas consideradas

Mailchimp

Razones para elegir EmailOctopus

Cost.

Razones para cambiar a EmailOctopus

Cost.
Jacques-Louis
Calificación general
  • Sector: Producción audiovisual
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I tried many Email services and EmailOctopus is my favorite

Revisado el 14-08-2019

Puntos a favor

- Very low cost: EmailOctopus uses Amazon Simple Mail Service to send emails, for a fraction of the cost of other email platforms

- Integrated API: I automate my list building using EmailOctopus full featured API. I can connect EmailOctopus to my workflow

- Real-time statistics: watch in real time how your campaigns perform

- Outstanding support: I needed support to use the API and got great help from them

Puntos en contra

It lacks a list segmentation feature and the list contacts editing could be more user friendly.

Respuesta de EmailOctopus Traducir a Español

Hi Jacques-Louis,

We have some good news on segmentation - we've just launched this as a feature so you can now segment your mailing list based on custom fields and the data that's most important to your business.

Let us know how it works for you.

Thanks,

Tom

Phillip
Calificación general
  • Sector: Electrónica de consumo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

CEO

Revisado el 28-10-2020

Puntos a favor

not as expensive! it's easy to use and works great! Never had a problem with it and always have had good success with it.

Puntos en contra

I'd like some more functionality but I understand if I need to pay to get those things.

Alternativas consideradas

Mailchimp

Razones para elegir EmailOctopus

less expensive

Software anterior

Mailchimp

Razones para cambiar a EmailOctopus

less expensive
Ryan
Calificación general
  • Sector: Organización política
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

EmailOctopus is my go-to solution for mass emailing.

Revisado el 06-10-2020

Fast. Reliable. Responsive. Very satisfied.

Puntos a favor

The software and the team behind it are fast, reliable, and responsive. I work in politics and things need to happen quickly to be impactful, which is why EmailOctopus is my go-to solution when I need to get a message out and get a report back on how well it was received.

Puntos en contra

I would add more data fields to list importing so I could segment better to one list.

Alternativas consideradas

Mailchimp

Razones para elegir EmailOctopus

Their customer service wasn't as good!

Software anterior

Sendinblue

Razones para cambiar a EmailOctopus

Too costly by comparison to my needs.