Opiniones de ArcTitan Email Archiving

It a real set and forget system It was easy to configure and setup. Once the new

It was not straight forward to assign different email accounts to other users. Also having to switch accounts to privieledged to do a full archive search could be a little better handled.

very easy to use. much better search tool than Microsoft E-discovery when searching for emails.
once in place, users can safely delete, clean up their mailboxes knowing that ArcTitan has a permanent record for them to search.

the setup took a little longer than we liked.

It just works, minimal set up for Office 365

Some users have difficulty finding emails, but they can always be found

Support are always there to help with any issues and there is a fantastic knowledge base area to find out what we need if we are ever stuck.

We've not really hit any issues with the product.

It's easy to use and setup and the mailbox reader work great to import current mailbox

The Outlook "Integration" is is difficult to mass deploy to users.

Email search is fast and easy with the multiple search options available. If I can't find it, it's not in the archive.

None that I can think of. The product just works to our requirements.

The ease of deployment and integration with our on Prem Exchange environment made deployment and ongoing maintenance a breeze.

I only wish the Outlook addin was a bit more developed. Installing to a local workstation or laptop works great, but a large portion of our environment utilizes a RDS farm and the addin doesn't play particularly well there. It works, but requires a reactivation from time to time.

It is simple to setup. Begins archiving mail almost immediately. The fact that all activity is logged is also a nice feature. A user cannot just go and start looking at everyones email without that activity being logged for accountability. This could be a very important feature for some industries that need this kind of product.

It isn't immediately clear how to view archived emails. It took a little bit of direction from support to figure out how to use the archive, but after it was explained it was pretty easy to find what was needed.

Very easy to setup, support is great and responsive, import is easy too.

none at the moment, no bugs, no glitches, great tool.

- Cost
- Features and functionality
- Customer Support
- The array of on-boarding solutions

Nothing bad to say about ArcTitan. The UI is slightly dated, however I believe there is a new improved UI being released as I type this out.

Facility, powerfull, secure and the time to setup

Nothing cons for this product. The software work very good

My sales staff and customer support department have become dependent on AtchTitan. When a contract dispute or service contract cant be found we have discovered it is 100 times faster to search for the email on the topic then to actually look through hundreds of folders.
It is also awesome when a customer says "We never said that" . i can rapidly find the message where they did say that.

The key word search is a single box. It would be nice to have a "Near" function or "Does not contain"

The ease of use and peace of mind that Arctitan provides.

No real complaints. We've only had the product for 6 months but so far its been working very well for us.