CleanCloud

Sistema de POS para tintorerías y lavanderías

Calificación general

4,7 /5
(176)
Relación calidad-precio
4,6/5
Funciones
4,5/5
Facilidad de uso
4,7/5
Asistencia al cliente
4,6/5

95%
Un ha recomendado esta aplicación
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Opiniones de 176

Ronald
Calificación general
  • Sector: Sector textil
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Caso de exito

Revisado el 29-09-2020

En general estoy feliz con CleanCloud. La facilidad y lo intuitivo que es el programa hace que tu...

En general estoy feliz con CleanCloud. La facilidad y lo intuitivo que es el programa hace que tu experiencia de usuario sea genial. Es muy rápido de configurar y en pocos minutos ya puedes tener tu tienda operativa y poder atender a tus primeros clientes

Puntos a favor

La facilidad del software es increíble. Cuando planeaba montar la primera tienda no tenía idea de cómo iba a gestionar mis pedidos hasta que encontré clean cloud, lo probé 7 días y me pareció espectacular. En unas horas configure todo y ya tenia mi lavandería lista para empezar a recibir clientes.

Puntos en contra

Nos ayudaría mucho a los pequeños negocios que los costos de SMS no fueran tan elevados. Básicamente mejorar las herramientas de marketing para poder potenciar la publicidad hacia nuestros clientes.
Por otro lado, el costo de rentar el software es bastante elevado y creo que deberían dar algún descuento a los clientes que pasen el año usando clean cloud, ya que eso significa que son negocios consolidados que seguirán con CleanCloud durante muchos años mas.

Joan Pere
Calificación general
  • Sector: Sector textil
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

PRACTICO Y ESCALABLE

Revisado el 08-10-2020

Mi experiencia es buena por que la comunicación con el cliente está muy bien resuelta. y es lo más...

Mi experiencia es buena por que la comunicación con el cliente está muy bien resuelta. y es lo más importante.

Puntos a favor

Me permite crecer y tenerlo todo controlado, definiendo el taller y diferentes locales de Tintoreria,
La trazabilidad de las prendas es buena, y la usuabilidad es muy intuitiva.

Puntos en contra

Al inicio de la actividad resulta complicado rentabilizar su coste, por el volumen de prendas.
Por otro lado hecho de menos poder hacer un seguimiento y control de las prendas, cuando las subcontrato;
por ejemplo peletero, alfombras, teñidos, pequeñas costuras, etc.
También creo que seria útil poder cotizar un servicio no solo por precio/unidad y precio/kg., sino también por precio/m2 como es el caso de las alfombras y las cortinas.

Llevar la contabilidad depende de la compra de otro programa, en los pequeños negocios lo más necesario es la emisión de facturas y su control. Tampoco me gusta que una vez has facturado un servicio a un cliente, no lo excluya de la factura mensual.

Roberto
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excelente software

Revisado el 14-08-2022

Puntos a favor

Software especializado para lavanderías y tintorerias. Constante evolución y excelente soporte!!! Aplicación móvil para clientes y drivers de alta calidad

Puntos en contra

Debería mejorar la gestión de listas de precios para países de alta inflación como Argentina

Francisco
Calificación general
  • Sector: Servicios individuales y familiares
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excelente Aliado

Revisado el 12-11-2022

Puntos a favor

Nos es muy útil en la operación diaria, un gran software

Puntos en contra

En general todo me gusta, me gusta que es tu compañero de trabajo de cada día

Noemi
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Reseña CleanCloud

Revisado el 14-12-2022

Me ayudó en la limpieza y en lo que necesitaba del momento, es de calcio utilización, no ocupa...

Me ayudó en la limpieza y en lo que necesitaba del momento, es de calcio utilización, no ocupa mucho espacio y no me genero ningún inconveniente desde que lo utilice

Puntos a favor

Su fácil utilización, la manera eficiente del limpiador, me pareció un lindo logo, me ayudó con los problemas que necesitaba en el momento

Puntos en contra

Por el momento no he encontrado algo que me desagrade de la este software, me parece muy completo para la función que se necesita

Alexander
Calificación general
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

La mejor compra

Revisado el 29-09-2022

Una experiencia satisfactoria

Una experiencia satisfactoria

Puntos a favor

Funciona bien y mucha seguridad para trabajar

Puntos en contra

No encuentro nada que no me haya gustado

Titus
Calificación general
  • Sector: Servicios
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

As Easy as Easy.

Revisado el 29-09-2020

I have been using the Clean cloud since 2015, I have never at any point felt to check up on other...

I have been using the Clean cloud since 2015, I have never at any point felt to check up on other software though there are numerous in the dry cleaning industry. It is easy and serves the purpose for which I want it for. I typically recommend it to colleagues as the Best Drycleaning Application in the world. Kudos Cleancloud

Puntos a favor

I use CleanCloud as our Dry Cleaning software. It is extremely easy to use with a very low learning curve for the new staff. The ability to integrate into accounting software like Xero makes it even easier to serve the purpose of an end to end application.

Puntos en contra

A bit expensive for an SME in Africa going by the FX rate devaluation, however all the same very valuable and value for money. Will appreciate a bespoke pricing approach for Africa-based businesses.

Alternativas consideradas

Geelus

Razones para cambiar a CleanCloud

The reviews online The Features The Flow Ease of use Support
Mark
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

CleanCloud Delivers

Revisado el 29-09-2020

We started off slowly implementing and still haven't implemented 100% yet but for the price...

We started off slowly implementing and still haven't implemented 100% yet but for the price compared to other similar software, this can't be beat. Why pay monthly royalties that you've worked hard for, when you can pay a flat rate fee. This is how it should be done and we appreciate them.

Puntos a favor

Great software that is easy to use once you've played around with it for a bit. They are constantly adding new features and making things easier. We wanted something simple that would alert customers when items are picked up and dropped off and this does that very well. It is also great for routing and overall management of orders in our warehouse. We really like it and so do our customers.

Puntos en contra

Really only support is by email. I was able to get a phone call when I had an issue that wasn't easily resolved. I have a small list of "like to have" items that they have been receptive to looking at and hopefully some of those will get implemented down the line.

Helena
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

So far so good!

Revisado el 20-02-2024

very positive. Help when needed and the software itself can be accessed anywhere/anytime by anyone...

very positive. Help when needed and the software itself can be accessed anywhere/anytime by anyone who has access.

Puntos a favor

Easy to use and cloud base which is important to us. Loads of features that once you have used it for some time (6 months) you are able to easily navigate all that you need. Very user friendly and plenty of help from teh online staff when needed.

Puntos en contra

The cost is quite high to our business. However, It is a brilliant software with alot of support and so in all it is good value for money.

Respuesta de CleanCloud

Thanks for the feedback Helena. Glad to hear that you're finding it works so well for your business

Elham
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Started off great- aftercare is terrible

Revisado el 14-02-2022

Frustrating support that has cost me on the business side. and in the end it’s the aftercare you...

Frustrating support that has cost me on the business side. and in the end it’s the aftercare you live with everyday.

Puntos a favor

The simple cloud based interface makes it possible to manage transparently from anywhere.

Puntos en contra

Support team are just terrible. They are not responsive. They drop the ball on paid deliverables, and they don’t acknowledge and try to fix the shortcomings once they occur. Maintenance on purchased products such as custom apps has been highly problematic. I regret establishing my business trusting their white lAbelled app to be the core of my customer interface

Respuesta de CleanCloud

Hi Elham,
We're so sorry to hear this. All support requests sent to [email protected] are responded to within an hour during business hours and we always try to go above and beyond to help. We're sorry we couldn't provide the exact solution you needed, in these rare occasions we do provide available workarounds. Regarding our apps, we must abide with Apple guidelines and cannot speed up their processes nor influence their requirements but will always try to do everything we can to help

Jeanne
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Cloud-based dry cleaning software

Revisado el 11-01-2022

Overall, I am glad I came across CleanCloud. The staffs are very courteous and helpful when I need...

Overall, I am glad I came across CleanCloud. The staffs are very courteous and helpful when I need technical help. The software is very easy to use and implement. I don't think I am ever switching to another company!

Puntos a favor

I like that this software is cloud-based. I get to manage my business from anywhere. Plus, I can send texts to my customers from the website for a small additional fee.

Puntos en contra

I don't like that although I can send texts to my customers, they cannot reply to me. It would be great if they would allow for this option.

Mario
Calificación general
  • Sector: Servicios para instalaciones
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Perfect for delivery laundry

Revisado el 15-06-2022

Very simple to use and quick opening of new market
System in French language

Very simple to use and quick opening of new market
System in French language

Puntos a favor

It’s a complete solution for laundry with delivery service

Puntos en contra

If we can have a feature to make a refund ticket when a customer was refund

A board to see all the delivery and pick-up of the day/week for one and/or all stores

Paul
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great system at affordable price.

Revisado el 11-06-2021

Very pleased

Very pleased

Puntos a favor

Easy to use, easy to set up. Being cloud based it can be managed from anywhere. Full functionality out of the box. Has proved invaluable during the pandemic allowing us to easily ramp up our delivery offerings.

Puntos en contra

Difficult to manage price increases, lengthy process, easy to make mistakes in setting up price lists

Alternativas consideradas

Enlite POS

Razones para elegir CleanCloud

Price and functionality.

Razones para cambiar a CleanCloud

Ability to integrate with our chosen card machine. (Paymentsense)
Meynard
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Software

Revisado el 04-11-2021

Great software.

Great software.

Puntos a favor

The software help me triple my revenue by addding Pickup and delivery.

Puntos en contra

There was issues but the support team are very helpful with solving the issue.

Nicholas
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Intuitive and always being updated

Revisado el 19-10-2023

Setup took a little longer than expected because I had to manually go in and set the pictures for...

Setup took a little longer than expected because I had to manually go in and set the pictures for each button. Overall I am very happy with the product, and love how I am getting notified everyday on updates and improvements they are making to the system. Next for me is to start getting the custom app developed for my business. Clean Cloud is helping us to bring our business into the 21st century and stand out against our competitors.

Puntos a favor

Everything is where it should be. Finding what is needed is possible with just a few clicks. Training employees on this software is also a huge bonus, because the buttons have pictures, and it makes it quick to learn how to do the basics when I have turnover at one of my stores.

Puntos en contra

To have pickup and stops from my driver to my other stores, I have to set up my stores as a customer. This creates orders like it would for a regular customer. So everyday, I have to go in and delete the orders that were created for the store after my driver picked up the items.

Respuesta de CleanCloud

So glad to hear that you're seeing the benefit from CleanCloud Nicholas. Lots more updates planned!

Cecilia
Calificación general
  • Sector: Sector textil
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Good

Revisado el 26-04-2023

I like clean cloud because it is easy to work on it, but the service is not that good, and we don't...

I like clean cloud because it is easy to work on it, but the service is not that good, and we don't have anyone to talk, because sometimes is difficult to write your need.

Puntos a favor

Give us immediate information about the business

Puntos en contra

I don't like the service because sometimes we need to talk to someone to express the problem and writing your problem is not clear for the technician to understand what we are trying to express.

saoud
Calificación general
  • Sector: Sector textil
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

New owners of laundry business don't be afraid.

Revisado el 28-03-2018

Running a successful business and aiming to expand with this software.

Running a successful business and aiming to expand with this software.

Puntos a favor

Managing business and analysing it to know how well it performing never been easy to take a decision and adjusting to the business needs , I remember when one of my employee said "we need two more of particular equipment because we have more of certain items are increasing every day", all needed to look at the history of that item and took decision we only needed one only more of the equipment. It keep me in control of my business and I have been running my business for two years now and opened my second shop in 2018.

Puntos en contra

There is no inventory management system, which i have to do manually with paper and employees will email me the inventory sheet daily which is not 2018 I imagined it to be, the software is great and I see a lot of potential in it.

Respuesta de CleanCloud

Hi Saoud, Thank you for your kind review. CleanCloud now has a Inventory Management system

DEBORAH
Calificación general
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

My staff and I have been using this software for a year now and we absolutely love it.

Revisado el 23-05-2018

Alot!!! the sms we send to customers when their orders are completed - they just love it. How...

Alot!!! the sms we send to customers when their orders are completed - they just love it. How quick and responsive the software is especially when we're busy.

Puntos a favor

I love how simple and easy it is to use. Even a computer dummy is able to get into it right away. That's how user friendly it is. The support team from CleanCloud is so prompt its unbelievable. They see my request and reply to it - all in the blink of an eye. How good is that? They are with you shadowing you along every query. Prompt and extremely reliable. Cleancloud is always working to improve and update the software. I feel like I have this huge multinational company working for me 24/7 supporting and assisting even a small business like mine. Its very reassuring. Thank You.

Puntos en contra

I can't think of anything as yet, but I do know if I have any suggestions, the team is always happy to take them on board.

Talahat
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Intuitive and User friendly

Revisado el 29-12-2021

A very up-to date software full of features designed by the company and the users. A forever...

A very up-to date software full of features designed by the company and the users. A forever evolving software and in touch with their customers to quickly make changes and integrate new features. A company that listens to customers and acts.

Puntos a favor

The software is customisable in appearance pricing and gives control to the the administrator.

Puntos en contra

Software only allows forward booking of four weeks at a time.

Bruce
Calificación general
  • Sector: Sector textil
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Outstanding

Revisado el 13-10-2020

It’s been amazing - they really care about my success and [SENSITIVE CONTENT HIDDEN] has been...

It’s been amazing - they really care about my success and [SENSITIVE CONTENT HIDDEN] has been amazing through the on- boarding with me.

Puntos a favor

Ease of use , support , willingness to change and adapt to requests or idea, functionality.

Puntos en contra

What was missing last month they have adapted and made changes to. They constantly want feedback and make those changes to satisfy the customer.
The biggest issue I have had so far is with satellite store and not being able to use either different barcodes or using same as plant however they are working on that issue for me.

Kyle
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Clean Cloud review for Krispy Kickz Sneaker Laundry

Revisado el 04-05-2022

Predominantly we aim to be more efficient within our business and Clean Cloud adds a more streamline...

Predominantly we aim to be more efficient within our business and Clean Cloud adds a more streamlined approach to our processes therefore providing better service offering to our customers.

Puntos a favor

Its ease of use, quick setup and its integrations. I like that its tailored for the type of service we do and takes the chore out of the admin within our business.

Puntos en contra

Improvements to the UI/UX could be a bit better. With more improvement around a more cleaner interface, perhaps also a welcome Step by step setup for new accounts would also be a plus. Do also feel that the admin/backend could be a bit more informative.

Alternativas consideradas

Zoho Social, Zoho CRM y Zoho Expense

Razones para cambiar a CleanCloud

Complexity and cost to implement.
enrico
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

CleanCloud review

Revisado el 12-03-2019

clean cloud makes it easy to track orders and makes it easy when a client comes into the store, in...

clean cloud makes it easy to track orders and makes it easy when a client comes into the store, in a rush and we do not have to take down their name and number because it is already all in the system.

Puntos a favor

this software has everything you need to build a successful dry cleaner. it is easy to use and very affordable for the all of the functions we are able to use. the customer support team at clean cloud is by far the best we have ever seen. they truly treat their customers like family. if we have a question, they are there to answer us almost immediately.

Puntos en contra

we really do not have any cons to express about clean cloud at the moment because they have been so patient with us and have always done their best to fix their software as best as possible for our needs.

Casey
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Software

Revisado el 30-12-2016

I have been using this software since June. It took a little bit of playing around to figure things...

I have been using this software since June. It took a little bit of playing around to figure things out, but I was up and running in no time at all. Every month they keep adding new features and options. The best part of this software is the customer service, they respond very quickly, evenings and weekends. They have made many changes that were one-offs for my business. The support is perfect. This is the best value available, as I have compared all of the other services available. Save time and have them import your customer list, you can't test the software in real time. It's also great I can do everything from my phone if needed, or just to check the daily numbers.

Puntos a favor

Customer service

Puntos en contra

The icons and buttons. It would be nice to see better graphics and make it easier to change colors. It would be nice to drag and drop the icons where I need them vs doing them by groups

Manuel
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Option for Laundries

Revisado el 01-10-2020

I analysed several softwares in the market, and Clean Cloud deliver all we need, easy to use for...

I analysed several softwares in the market, and Clean Cloud deliver all we need, easy to use for all our collaborators, nice Statistics reports and data base, nice guys solving issues timely. We really made a good decision when we suscribe in clean cloud.

Puntos a favor

1. Easy to use
2. Easy to implement
3. Excelent support (fast reply, they really solve issues)
4. Good Solution for drivers in delivery service

Puntos en contra

1. Nothing, I received everything that I expected and even more.

Agshin
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Quick, Easy, Best customer and Company otiented soft

Revisado el 30-04-2022

Economy of Time

Economy of Time

Puntos a favor

Little bit expensive when you have more than 10 stores but it is ok for now

Puntos en contra

Price is too expensive for us and are looking for another one similar but cheaper:)))