Opiniones de DealerCenter

[contenido sensible oculto] me dio un excelente entrenamiento en Offer Up, tenia demasiada paciencia siempre tratando de comunicarse conmigo Estoy muy agradecida. Y gracias por su ayuda.

Nada por el momento todo esta funcionando bien.

Cuando adquirí el producto y lo utilice por primera vez no podría creer lo fácil que era su uso y la gran ayuda que me generaba en mi día a día de trabajo, fue increible.

Fue un poco difícil la integración pero una vez realizada me generó mucha facilidad.

The company is so far ahead of the curve when it comes to bringing anything a dealer could want from a DMS. From our website to inventory. I have been with Dealer Center for over 6 years and I don't keep using them because their bad!

some times, there technology gets ahead of their support. But, they are always willing to get the answer and fix it

This software allows us to do nearly everything without having to rely on other products. Integration is almost seamless with carfax, Quickbooks, autocheck, auction houses, and the list goes on.

You do pay quite a bit for the packages but we believe it is worth it.

[sensitive content hidden] was great and very experience of the forms.
She was patience and very friendly.

How [sensitive content hidden] took the time to teach me and to update all the forms for me.

The software enables me to manage my business from a single application

Currently I'm unable to manage Facebook Marketplace leads, although they are currently rolling out their solution.

I like the ability to create campaigns, the fully integrated mobile app that helps me scan customers directly into the system & the email/text templates.

Nothing really comes to mind about what I like least

Integration with social media , with NADA , with Westlake Financial and Flooring, the use of CARZING

They charge you extra for the use of NADA

LOVE EVERYTHING IS IN ONE PLACE VERY GOOD AND ORGANIZE!!

NOTHING AT THIS TIME EVERYTHING IS WORKING GREAT

Lots of feature as a CRM provider for all of my inventory and customers. Provides almost all of the necessary paperwork that I need for most sales and can always update more.

Costs can add up when adding more and more services.

We used to use DealerCarSearch, Frazer and 700 credit before we found out about DealerCenter. DealerCarSearch and Frazer try to say they integrate together as a website and DMS solution, but that couldn't be further from the truth. DealerCenter is the real deal and the only all in one solution we have come across in the industry. The seamless DMS to website integration, the CRM for tracking our leads, all of our paperwork, and we can submit deals to Westlake and Western, but also United Auto Credit through their RouteOne integration. Not to mention, when you actually add up what you are spending with DealerCarSearch, Frazer, and 700 credit, DealerCenter is significantly more affordable and has way more to offer. If you are an independent dealership, you NEED to use DealerCenter!

My favorite rep got promoted and I'm going to miss her :(

What would I do without DealerCenter? I use DealerCenter for every aspect of my business. It is the best software out there for car dealerships because it is truly the only All In One Solution for car dealerships I have come across. From inventory acquisition, to marketing my inventory, managing my customers, and getting my deals done, there is nothing they don't do. I also was able to save a lot of money by switching from 700credit to DealerCenter to run my customer credit. I don't know how I managed my business before DealerCenter. Not to mention how helpful my rep is. There is nothing she can't figure out! [sensitive content hidden] is a huge asset to my business and I am so thankful for her!

No free DealerCenter swag, and no dealer meetings or workshops in Arkansas

The DMS is very simple for me to use. It helps to save me time

nothing yet, i will call [SENSITIVE CONTENT HIDDEN] my rep if I need anything

I had the best experience with DealerCenter's rep today. We actually knew each other when he was my rep at his previous company and my previous dealer. I was already impressed with the softweare and DealerCenter prior but the special service our rep provided me by pointing out areas in my business that I can patch up and tweak for the better based on his automotive experience in the past was the icing on the cake! DealerCenter is an awesome tool and any dealership serious about their business and lead manaagment should seriously consider using DealerCenter!

there really aren't many cons since it's an awesome tool and you get so much value out of it. Maybe to nitpick, we would like to have some more options with the e-mail templates.

The customer service of Dealer Center is something to be proud of. They go the extra mile to make sure your problems get solved if you have one.

The only down side is not having the ability to limit notifications for myself on where specific leads go. Despite being the sales manager and having nothing to do with service, I still see all of the service leads that come through the website.

Ease of adding inventory - this area of the software is very appealing
my product rep is amazing!

The accounting system - debits credits - needs to be more in depth
I do like the bhph feature however I would definitely prefer to have a lot more features added to the accounting program the this feature. Ex: Should I want to add diff late fees, I want it to be classified as late fees, not other etc. -

How all the products are in one system with a great price. Also customer service, our rep, is amazing. She’s very helpful, polite, and punctual. She responds to emails quickly. She trains great. And she know her products.

I couple of items aren’t working properly. The auction list and the CRM emails. But even though it is not working support gets on it right away to fix. Unlike other companies.