Opiniones de Divvy

Virtual Cards are easy to generate, Control of employee cards and funds is really nice, Reporting is good, support has been really good

It is a little difficult for employees to catch on to how everything is supposed to work. It changes fairly quickly (good because it gets better, but con because you have to change your processes or relearn the software)

Divvy is a very innovative product that allows for you to have an all in one product. They not only issue the card, but they provide the expense management. With their help, we have been able to bring all expense coding inside Accounting to allow for our teammates in the field to just submit a receipt and a business purpose and move on.

The reimbursement and reporting side could use some work. Divvy does not charge for reimbursements and does not make money for that part of the product, so I understand that it is not their priority, however to make a better product they would puts some resources there.

- The virtual cards are BRILLIANT (1 of only 2 reasons I stay)
- The ease of classifications of transactions and how customizable they are, this a great thing for my accounting team! (2 of only 2 reasons I stay)
- The cards look nice
- Their customer service is responsive (They will not call you unless you are a new customer trying to get an account so do know that. There is no phone support after being a customer.)

- The app is getting better, but still has very very limited features.
- The bill pay feature; run as fast as you can from this. I have a vendor that still has not been paid and I approved and funded the transaction over a month ago. Divvy has made this a manual process and they actually call ever vendor you add into the platform. They can’t call me for support - but sure will call my vendors. Every vendor I have tried this with has complained about how rude the people are who call and the turn around time is horrific. Stop calling my vendors - learn to do this via email or text like every other institute.
- Changing of banks - don’t do it. I am 5 days into this process with this very small task and it is still not complete. Again all manual. You call and request them to change your bank, they email you a form to fill out. Then you wait until they decide to email you a sign now document to fill out. Then you wait again. I have no idea what I am waiting for at this point. No follow up and nothing proactive unless you complain. Archaic. I have switched over every other service in a few clicks of a button - why can’t you all figure it out?
- Rewards - forget them. You can’t use them until you have been with the platform for a year. (No one tells you this when you sign up) and their prices are always more expensive then a simple google search. Plus they charge you a service fee every time you use the points on travel.

The feature of the receipt having the ability to sync with the transaction into the accounting software is what sold us on the service. Integration on the other hand has been a bit of a challenge but we are working through it all.

It creates accounts that are not needed! We need to able to change the vendor name so that it syncs wit the same vendor name in our accounting software.

Transparency when it comes to spending has shifted our company culture. People are now act more trustworthy with what they use the company card on. Any product that helps my company have a culture of openness & accountability will be a company I stick with for years to come. Cheers to Divvy on closing the gap of emotional and reactive spending & budgeting.

I wish I could get my cards overnighted from the second I order them. #RichBusinessManProblems

My favorite feature is the ability to control credit lines for individuals at any given time. If an employee who rarely uses the corporate card suddenly has a need, we can adjust accordingly.

For the time being, Divvy doesn't integrate with our ERP, Netsuite. As such, I have to import into our ERP with CSVs which isn't ideal. Divvy is currently BETA testing an integration with Netsuite so we are patiently awaiting the full release of that.

I love that Divvy is not only free, but that it also allows you to manage expenses companywide we have about seven spenders in our small business and using Divvy allows us to assign budgets issue funds to particular employees and allow them to make purchases as needed. it also streamline to the bookkeeping process because all of the transactions are already categorized and require receipt upload it is absolutely fantastic.

It’s hard to think of anything I don’t like about the software because I love it so much the only negative I can think of is that setting it up to integrate well with your books can’t take a bit of time however, their team walks you through the entire process from beginning to end, which makes the process a lot easier.

For years we had wanted to get corporate cards for staff but did not want to take the risk of not having credit and approval controls like we do now with Divvy.

The ease of use, simplicity, and thoughtfulness that comes with Divvy is why we love it.

Oh and it's free!

I have not had a single issue with them.

If you're a small business with big monthly expenses, and petty cash headaches, Divvy is a no-brainer. Each of our field techs have a card we can control from the office, or divvy out funds as needed.

As a small family business, this cut down on half our office work (and my mother no longer goes through receipts in the office; she can just retire)

Divvy integrates with Quickbooks well, but here's the thing... we didn't even integrate it.
Its simpler for us to keep it totally independent from other accounting software, because working in Divvy's web app is a joy. The UI is simple and great.

All of our company payables and receipts management stays on Divvy, and our bank account shows one payment per week for Payables. That's it. The purchase info can't be messed up with bad OCR, because the info comes from the Bank account.

Nothing. So far it's perfect for us. We haven't been able to mess anything up yet.

It is very easy to use and very ease to teach users how to use. It allows us to customize expense fields, budgets and reports so as an accounting team we get what we need, but it is simple enough for any user to use.

The only complaint I have at this point is that we cannot set limits for receipts. I'd like to be able to say "all transactions over $20 require a receipt," but that is not available yet.

I love how easy it is to use Divvy. It has significantly reduced the time to close the books at month end. We used to have to wait at least a week just to reconcile credit card transactions, but with Divvy, it only takes one to two days. The team at Divvy has been extremely receptive to our feedback and providing the best customer experience possible.

The software is constantly evolving as we and other gives feedback (this is a good thing), but there doesn’t seem to be one clear cut path of best practices with Divvy.

We can match spending to budget lines and adjust them on the fly

the software is very buggy. at least several times per week, the approval process for spending gets hung up using the mobile phones. We very frequently (more than once per week, have charges declined when paying our vendors. The ACH and Bill Pay process work very, badly.

The ease of signing up and how friendly everyone is

A lot of the settings are confusing. They require you to set budgets per some 'best in class' methodology, but all we wanted to do was use a credit card. It was way too difficult.

There are also a lot of catches like rewards not being available for a year by default or foreign txn fees. Some of the role permissions are also configured oddly (likely for our book keeper -- the book keeper permission didn't give her access to all transactions, particularly reimbursements, so I had to make her an admin).

1) Dashboard for all transactions - allows us to work on what needs completed and then publish to QBO.
2) Automatic notifications - allows us to request receipts and categorization from cardholders in seconds.
3) Virtual cards - allows us to automate transaction entry, manage overspend with our vendors, and minimize and mitigate fraud with our expenses. If a card gets compromised we turn off that one virtual card and then create a new one within seconds.

There aren't many features built yet for Accounting Firms to manage their list of clients.
There isn't good features like Ramp & Brex to text the categorization details, notes, and receipts on the transactions.

Divvy was easy to set up and is easy for our whole staff to use. Our previous expense management was done more manually, was time consuming, harder for staff to use, and an all around pain. Divvy alleviated all those problems!

The only thing I dislike is not being able to sync reimbursements in QB online the same way credit card expenses can be synced. It's definitely not a deal breaker, but more time consuming for sure to have to download the reimbursements, format the csv and upload in QB, vs just hitting "sync" like you can do with the credit card expenses.

Can't say anything here because I didn't even have an ability to experience the software.

The big one - support, from the start of application to installing the integration with Net Suite. Very slow to address the issues, team seemed very low on knowledge of the product and processes.The application process - limited to US only. If you want to apply for it and you are not in US DO NOT EVEN THINK about applying for it, the verification process was tedious and frustrating.

Price is FREE for use, the card allows you to have control over spend much more than normal credit cards, you can extend credit to users on demand with a good approval workflow on the app/computer.

A bit overwhelming at first to setup but just need to get a handle on it. The users don't need to use that ability anyway. But the users do have control to request credit/use of card and that is great but also can be more tedious than just walking in and swiping.

Divvy is an incredibly useful platform that makes managing your company spend an absolute breeze. It is so easy to use too! Everyone in our company uses Divvy, and it requires very minimal training. You have tons of capabilities as an administrator to put controls in place and to monitor all of your company's spending habits at a glance. The reporting and filter options are fantastic! Don't know where we'd be without Divvy!

There truly is not that much to dislike about Divvy; however, if I did have to say one thing, it would be that I've encountered (a handful of times) moments where the mobile app or browser app has been unresponsive or hasn't been performing as you would expect it to. Divvy is constantly working on its apps, though, so this never stays around for long.

No Cost & more efficiency - I was able to reduce organizational expenses by over $20,000 annually AND increase efficiency , transparency in the budget process, and give visibility to department leaders on real-time spending.
The customer support has been fantastic.
Fraud controls and prevention have been fantastic - we have been able to quickly isolate and stop attempted fraud, either by our user or notification from the Divvy team.

I would like the ability to organize budgets in a more hierarchical way, so that Department leaders can start with their overall budget and drill down into sub-budgets.

Using Divvy has allowed us to organize our brand's budgets in a way that will enable our team to have access to the money they need while at the same time giving transparency to the leaders in the organization so we can be stewards of the brand. The ease of use and ability to distribute funds immediately have been a breath of fresh air for the team.

The only downside is that a few cards got lost in the mailing process when using the standard services. The expedited shipping has been a breeze with no issues.

Can lock down most cards and control what they purchase

Export to Quickbooks doesn't always export correctly and guys in field have to activate things when it would be nice if the office could do it.

They have some of the best and friendliest customer service I have ever experienced. We have had to live chat several times and they always impress me with their professional and personal approach to business. They have yet to not answer fully a question I have had. Their service makes keeping up with our trips so easy we wish we could go again lol!!! Ever since using them we haven't had to track down a single receipt or itemize any of our expenses it does it for us. Best software I've had the pleasure of using in quite awhile.

I have had no issues with them. Great customer service!!

Divvy software is super simple to use and very user friendly. We were able to set up and implement Divvy globally in just two days. We have saved thousands just by switching to Divvy and our expense reconciliation takes a fraction of the time it used to take when we did manual receipts.

There are a few items that aren't as customizable as we'd like when it comes to setting up budgets. We've submitted requests for the development team to work on it and they informed us the features we were requesting are already in processed and should be rolled out soon.

Receipt capture, spend is immediately available, virtual cards

The rewards has a requirement to spend 30% of available limit to receive the reward. This could be done away with. Also the rewards should have more value if using as a statement credit or cash back.

- Perfect for mid-to-large companies
- Easy to log in and use
- Quick to learn
- Easy to request new credit cards
- Budget and spend management

- Support can be a little lacking depending on what you need help with