Paycor

Solución de RR. HH. todo en uno con HCM, nómina y control de horas

Calificación general

4,4 /5
(2.661)
Relación calidad-precio
4,2/5
Funciones
4,2/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,3/5

88%
Un ha recomendado esta aplicación
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Opiniones de 2661

Jose
Calificación general
  • Sector: Redacción y edición
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Buena aplicacion

Revisado el 06-02-2023

Puntos a favor

Una de las ventajas de Paycor es que es una solución integral que permite a las empresas administrar una amplia gama de procesos de nómina y recursos humanos en un solo lugar, lo que simplifica y agiliza el proceso. Además, Paycor ofrece una amplia gama de herramientas de seguimiento y reporting para ayudar a los gerentes a mantener una visión clara y detallada de sus procesos de nómina y recursos humanos.

Puntos en contra

Uno de los mayores contras de Paycor es que puede ser costoso comparado con otras soluciones similares en el mercado. Además, la plataforma puede ser complicada de usar para los usuarios no familiarizados con software de nómina y recursos humanos, lo que puede resultar en un proceso de implementación prolongado y difícil. Para mejorar Paycor, se podría trabajar en la simplificación de la interfaz de usuario y la navegación. También podría ser útil añadir opciones de integración con otras herramientas y servicios que las empresas puedan utilizar. Además, podrían ser útiles mejoras en las herramientas de seguimiento y reporting para ayudar a los usuarios a mantener una visión más clara y detallada de sus procesos de nómina y recursos humanos.

Respuesta de Paycor

Thank you for taking the time to provide your review of Paycor. It's great to hear that you find it to be a comprehensive solution for managing payroll and HR processes. We appreciate your feedback on the cons you've experienced, particularly the cost and user interface. We will take this into consideration as we strive to continually improve our platform and make it more accessible and user-friendly for all of our customers. Thank you for your support and we look forward to serving you in the future.

Angie
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Es un poco costoso.

Revisado el 07-08-2023

Puntos a favor

Este aplicativo tiene una gran variedad de herramientas extremadamente utiles para las areas que se requiera, intuitivo, versatil y comodo.

Puntos en contra

Es un poco costoso esa es la unica contra pero vale la pena adquirirlo.

Respuesta de Paycor

Thank you for your review of Paycor. We appreciate your positive feedback regarding the wide variety of useful tools, intuitive interface, versatility, and comfort that our application provides. We understand your concern about the cost and we strive to provide value for the features and benefits we offer. We continuously evaluate and adjust our pricing to ensure that it remains competitive in the market. Thank you for choosing Paycor and for sharing your thoughts with us.

maría del mar
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Una app increible

Revisado el 20-12-2022

Utilizo Paycor diariamente, me facilita la gestión de los Recursos Humanos de mi empresa, sobre...

Utilizo Paycor diariamente, me facilita la gestión de los Recursos Humanos de mi empresa, sobre todo con la gestión de las nóminas de mis trabajadores. Sin duda, es una app que recomendaría para ahorrar tiempo en la gestión de cualquier empresa.

Puntos a favor

Lo que más me gusta de Paycor es su dinamismo a la hora de gestionarla en mi día a día. Es una app que agiliza tu facturación, ya que con ella se pueden gestionar nóminas, el tiempo de trabajo o la asistencia.

Puntos en contra

Lo que menos me gusta es que no es una app totalmente gratuita, tiene un coste muy asequible, pero no se encuentra al alcance de todo el mundo.

Respuesta de Paycor

Hi Maria - thank you so much for your review, we are glad to hear Paycor is saving you time. I do want to let you know our app is completely free, please reach out to our service team if you are having issues!

Usuario verificado
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Solución para la gestión de nóminas

Revisado el 25-08-2023

Puntos a favor

Es una solución de recursos humanos integral ya que no solo sirve para la gestión de nóminas sino también para el control de horario de los empleados y otras funcionalidades de reporting y seguimiento.

Puntos en contra

Me resulta una aplicación cara en comparación con sus alternativas de softwares de recursos humanos.

Respuesta de Paycor

Thank you for your review of Paycor as a solution for payroll management. We are pleased to hear that you find our platform to be an integral HR solution, providing not only payroll management but also employee time control and other reporting and monitoring functionalities. We appreciate your feedback regarding the cost of our application compared to alternative HR software options. We understand that pricing is an important consideration and we continuously strive to provide competitive pricing while delivering value and comprehensive features. Thank you for choosing Paycor and for sharing your thoughts with us.

Fabio
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

Funcional, pero mala asistencia

Revisado el 14-12-2022

Fue útil al inicio, ayudó mucho a poner un orden en las nóminas y automatizó el proceso ahorrándonos...

Fue útil al inicio, ayudó mucho a poner un orden en las nóminas y automatizó el proceso ahorrándonos tiempo, sin embargo dejamos de utilizarlo porque ante un problema demoraron demasiado en darnos solución y asistirnos.

Puntos a favor

Tiene un precio bastante accesible que incluyen varias funciones que facilitan el pago de nóminas y gestión de personal.

Puntos en contra

Presentó fallas en algunos envíos de dinero y el servicio al cliente no fue bueno, tardaron semanas en darnos una solución.

Respuesta de Paycor

Fabio, we apologize that you have not been receiving the level of support you expect to receive from Paycor, and it is not the level we have committed to deliver. We are continuing to make optimizations to our service model and invest in our customer experience to ensure we are consistently delivering the highest level of customer service. We sincerely thank you for your partnership and will use this feedback to make further improvements.

Isidoro
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Gestión empresarial RRHH

Revisado el 02-02-2023

Puntos a favor

Partiendo de la base de mi experiencia dentro del campo de la gestión de Recursos Humanos (unos 3 años), tengo que decir que es un software muy completo en términos generales, ya que permite la gestión de las diferentes tareas que se dan dentro de este ámbito en la empresa, desde la gestión de nóminas, hasta los turnos, etc.

Puntos en contra

Sinceramente, no tengo ninguna opinión negativa acerca de este software. En todo caso, por poner alguna connotación, que no queja, diría que sería pertinente un curso previo a la utilización de la misma, dado que sin ello, al principio cuesta un poco.

Respuesta de Paycor

Hi Isidoro - thank you for the kind words. We are thrilled to hear what a great fit Paycor has been for your organization!

leonardo
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Recurso humanos administración en app

Revisado el 09-12-2022

No he utilizado para recomendar a un compañero y ha funcionado bastante bien.

No he utilizado para recomendar a un compañero y ha funcionado bastante bien.

Puntos a favor

Es una buena aplicación para poder orientar a los empleados y tener un registro de ellos.

Puntos en contra

Buena aplicación, es la que quizás faltan algunas funciones. En comparativos con excel.

Alternativas consideradas

Google Sheets

Razones para cambiar a Paycor

Las necesidades de registrar a los empleados Y obtener buena información tanto para la empresa cómo sobre los responsables en la empresa.

Respuesta de Paycor

Hello Leonardo, happy to hear Paycor is working well for your organization. If there is anything missing, please let us know, we value the insight of our clients!

Luis Felipe
Calificación general
  • Sector: Arquitectura y planificación
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

automatiza manuales con paycor

Revisado el 26-02-2023

Puntos a favor

Paycor es fácil de usar y tiene una interfaz intuitiva que permite a los usuarios acceder y administrar

Puntos en contra

Aunque Paycor ofrece una gama de funciones y herramientas, algunas empresas pueden encontrar que la plataforma no se adapta perfectamente a sus necesidades específicas.

Respuesta de Paycor

Thank you for your review of Paycor's HR and payroll management solution. We are glad to hear that you find our software easy to use and appreciate the intuitive interface that makes it easy to manage your HR and payroll needs. We appreciate your feedback.

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

es una empresa que ofrece soluciones de gestion de recursos humanos

Revisado el 06-09-2023

Puntos a favor

facilidad de uso , su amplia gama de funciones y su atencion al cliente excepcional

Puntos en contra

problemas tecnicos , falta de funcionalidad avanzadas , carencia de soporte adecuado

Yeymi
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

paycor es una plataforma todo basada en los recursos humanos

Revisado el 20-09-2022

me gusta mucho la experiencia con paycor, porque me permite tener mas control de tiempo con...

me gusta mucho la experiencia con paycor, porque me permite tener mas control de tiempo con respecto al area de recursos humanos

Puntos a favor

lo que mas me ha gustado es que es muy util, para recursos humanos tener un control de nomina y del personal que se maneje, tambien permite gestionar reclutamiento de personal, y horarios recurrentes

Puntos en contra

todo es muy accesible con este sofware, no tengo nada por lo que tenga que quejarme

Respuesta de Paycor

Hola Yeymi, muchas gracias por su reseña positiva. Estamos encantados de saber que está disfrutando de nuestros productos de nómina y contratación. Esperamos continuar sirviéndole a usted y a su organización!

Lina
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Time and Attendance Software

Revisado el 17-04-2020

Great experience. Cannot imagine running payroll through Paycor without the integrate Time and...

Great experience. Cannot imagine running payroll through Paycor without the integrate Time and Attendance piece.

Puntos a favor

I love it how well it integrates with the payroll software. Makes processing payroll much more efficient than before when I had manually enter everyone's hours worked.

Puntos en contra

We use a biometric time clock which will give us some issues from time to time. Sometimes it is the sensitivity issue (it will ask to try again several times). The biggest issues we've had was disrupted synching or time punches not being recorded. Lucky, these are rare occurrences.

Ryan
Calificación general
  • Sector: Dispositivos médicos
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Paycor Review

Revisado el 12-03-2022

Overall, very positive experience. Website timeouts are an issue, but the ease of use is a good...

Overall, very positive experience. Website timeouts are an issue, but the ease of use is a good trade off.

Puntos a favor

I like the ease of use and the ability to onboard users. Very straightforward. Non-technical folks can use this product easily.

Puntos en contra

Integration options are somewhat limited. The site often times out and time cards have to be manually adjusted often.

Alternativas consideradas

Paychex Flex

Razones para elegir Paycor

Easier to use. Better for the skillset of our HR team

Software anterior

ADP Workforce Now

Razones para cambiar a Paycor

cost, ease of use, overall platform.
Aric
Calificación general
  • Sector: Aerolíneas/aviación
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Product is good but Implementation was rough

Revisado el 24-08-2023

Puntos a favor

The applicant tracking system is great. Easy to use and customize.

Puntos en contra

Implementation was really rough. We were transferred through 3 different Implementation advisors.

Alternativas consideradas

UKG Ready, Paycom y ADP Workforce Now

Razones para elegir Paycor

Looking for a better product.

Software anterior

Paychex Flex

Razones para cambiar a Paycor

Price and service

Respuesta de Paycor

Thank you for your review. We're pleased to hear that you find our applicant tracking system great and easy to use. However, we apologize for any difficulties you experienced during the implementation process. We understand the importance of a smooth transition and we apologize for any inconvenience caused by being transferred through multiple Implementation advisors. We appreciate your feedback and will work to improve our implementation process. We're glad that you chose Paycor based on our price and service, and we're committed to providing you with a better product and experience. Thank you for considering Paycor as an alternative and for your continued support.

Kyle
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Customer Support Failings Make Their Service a Nonstarter

Revisado el 01-09-2023

Paycor invests heavily in their sales and marketing and almost nothing in customer support....

Paycor invests heavily in their sales and marketing and almost nothing in customer support. Salespeople are talented. They promise the world to you. After your implementation period, you will get almost no assistance with any issues that may arise, especially billing issues. The only option you have for support is calling a toothless frontline phone support team that will kick your problem to a different department that will never call you back. Save yourself the hassle of dealing with their systemic customer support failings. Literally any other HR/payroll platform is a better choice.

Puntos a favor

Fairly easy to use. Fairly intuitive. Decent feature set.

Puntos en contra

Worst customer support I've ever dealt with.

Respuesta de Paycor

Thank you for sharing your feedback about your experience with our platform. We appreciate your positive comments on the ease of use, intuitive interface, and feature set.

We apologize for any shortcomings you experienced with our customer support. We understand the frustration this may have caused, and we are actively working to improve our support processes to ensure a better experience for our customers.

If you would be willing to discuss your concerns further, please reach out to our customer support team. We value your business and would like the opportunity to address your concerns.

Thank you for bringing this matter to our attention.

Joni
Calificación general
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Customizable HR System that meets our needs

Revisado el 01-06-2023

I love Paycor. Great product, great customer service and add-on services like educational...

I love Paycor. Great product, great customer service and add-on services like educational opportunities for HR professionals.

Puntos a favor

We are a non-profit that works with a lot of different funders who require detailed and accurate time and payroll reporting. We also have many different lines of business. I love how customizable Paycor is and the ease of setting it up to meet our specific needs. The implementation team went above and beyond to get us set up quickly when our former payroll provider went out of business. They worked on our various reports until they fully met our needs.

Puntos en contra

I like the performance management section of Paycor. We are highly regulated and are required to score employees on their job-specific job competencies. Paycor's performance review system was set up more for companies with a pretty generic approach to the reviews. We were able to customize the reviews to meet our needs but it took more set-up than anticipated.

Alternativas consideradas

Paycom, ADP Workforce Now y Paylocity

Razones para elegir Paycor

Alerus left the payroll business.

Razones para cambiar a Paycor

Paycor had all the features we needed and wanted and a competitive price.

Respuesta de Paycor

Thank you for sharing your experience with Paycor. We are thrilled to hear you're finding our system customizable and efficient for your organization's needs, especially given the nature of your operations. We're also happy to know that our team could assist you promptly during the transition.

Regarding your concern about our performance management system, we appreciate your feedback. We strive to make our system as adaptable as possible, and we acknowledge that it might involve an initial setup to fully tailor it to specific needs. We continue to work on improving the ease of customization.

We are pleased to have you in the Paycor family and appreciate your acknowledgement of our commitment to customer service and education for HR professionals. We look forward to providing you with continuous value and support.

Melissa
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Room for improvement

Revisado el 24-08-2023

Overall, I feel Paycor could improve in several areas. I also know that some of our set-up limits...

Overall, I feel Paycor could improve in several areas. I also know that some of our set-up limits our capabilities.

Puntos a favor

For the most part, Paycor is easy to use. I think some of our frustration is how we as a company have things set up and limit us to utilize some of Paycor's features.

Puntos en contra

It is frustrating that Paycor is not date driven. When an EE moves, I have to manually track this so I can account for it accordingly in payroll reporting. I have to put the EE prior WC code, State, City on paychecks due to Paycor putting all earnings/deductions under the new address. Overall, I think their reporting could use some work. I wish their Tax Department was better at communicating and working on tickets as it takes several months for them to resolve something and they close tickets without letting us know and they are most times not even resolved.

Respuesta de Paycor

Thank you for your review. We appreciate your feedback and understand that there is room for improvement. We apologize for any frustrations you've experienced with how Paycor handles address changes and payroll reporting. We also acknowledge the need for better communication and timeliness from our Tax Department. Your comments will be shared with the relevant teams for further evaluation and improvement. We value your business and are committed to enhancing our platform and services to better meet your needs. Thank you for bringing these issues to our attention.

Rosette
Calificación general
  • Sector: Maquinaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

HR's Fantasy Framework

Revisado el 01-09-2023

The general experience is perfect, the framework permits us to accomplish such a great deal and...

The general experience is perfect, the framework permits us to accomplish such a great deal and assists us with advancing our organization in a positive manner.

Puntos a favor

As an individual from HR I partake in oneself help element of Paycor, it saves us such a lot of time in certain circumstances and permits us to use different bits of the framework with the time we save, similar to LMS and enrolling. It is hard to pick only one thing to like the most when so many are critical to us, and we gain such a great amount by utilizing Paycor.

Puntos en contra

I observe that the usability isn't perfect. You need to look for things a little bit to find the symbol you really want. The group plan likewise isn't as simple to find and view.

Respuesta de Paycor

Thank you for sharing your positive feedback about your experience with Paycor. We appreciate your comments on the time-saving self-help features and the ability to utilize different parts of the system, such as LMS and recruiting. We are glad to hear that Paycor has been beneficial to your HR needs.

We apologize for any usability issues you may have encountered. We understand that finding certain features or icons can be a bit challenging at times. We appreciate your feedback and will take it into consideration as we continue to improve our platform.

Thank you for choosing Paycor based on the platforms that align with your needs. We are committed to providing a positive experience and helping your organization thrive.

If you have any further feedback or questions, please feel free to reach out to us. We value your business and appreciate the opportunity to serve you.

jeramie
Calificación general
  • Sector: Maquinaria
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Payroll and Time & Attendance

Revisado el 31-07-2023

Having using Paylocity in the past, I like your integration of various business modules. training,...

Having using Paylocity in the past, I like your integration of various business modules. training, time & attendance, payroll, safety, orientation modules. Better than what I had in paylocity.

Puntos a favor

easy to navigate between screens. Keeps track of employee schedules and easy to copy paste schedules to populate large time periods. easy to see payroll and pay stub tracking. I like that its a one stop shop. training, employee directory, payroll, time keeping, etc.

Puntos en contra

It could be our implementation, but it took a little bit to learn exactly what category to assign different situations - PTO, FMLA, Vacation, unplanned vacation, call-ins, etc.

Respuesta de Paycor

Thank you for taking the time to share your feedback on our Payroll and Time & Attendance features. We're pleased to hear that you've found navigation and tracking to be straightforward and beneficial for your operations.

Your feedback on the initial learning curve, especially with categorizing different time-off types, is noted. Our goal is to make the user experience as intuitive as possible, and we'll continuously work on refining our platform based on feedback like yours.

We're also thrilled to learn that you appreciate the integration of our various business modules, and that you find them superior to previous systems you've used. Our primary focus is to provide a comprehensive solution that caters to all HR needs.

Thank you once again for your valuable insights. We're here to support you and ensure that your experience with Paycor continues to be positive.

Melanie
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Paycor Practibility

Revisado el 28-08-2023

My overall experience has been hassle free and convenient.

My overall experience has been hassle free and convenient.

Puntos a favor

I love the assurance I get from knowing I have a time stamp which guarantees a paycheck - it's in the system, and we all know that nothing is absolutely deleted, if it ever comes to that. Overall, Paycor is easy, fast, and assessable.

Puntos en contra

Well, it's not Paycor, per say, but what kind of internet connection one might have. Sometimes, we lose connection and there is no way to clock in - just have to use the old fashion way of communicating by conversation.

Respuesta de Paycor

Thank you for sharing your positive feedback about your experience with Paycor. We're glad to hear that you find our system reliable and appreciate the assurance it provides in guaranteeing your paycheck.

We understand that a stable internet connection is crucial for a seamless experience, and we apologize for any inconvenience caused by occasional connectivity issues. Our team is continuously working to improve our system and ensure a smooth experience for all users.

We're delighted to hear that your overall experience with Paycor has been hassle-free and convenient. We appreciate your feedback and are committed to providing excellent service and user-friendly solutions.

Thank you for taking the time to share your thoughts, and we look forward to continuing to meet your expectations.

Susan
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Paycor has simplified my time tracking and remote hours

Revisado el 14-08-2023

Overall, Paycor has been a wonderful tool that makes tracking my hours worked very easy. Having had...

Overall, Paycor has been a wonderful tool that makes tracking my hours worked very easy. Having had to track my hours before, this has been a real time saver. I really enjoy Paycor.

Puntos a favor

Having had to track my hours myself before Paycor, I couldn’t love Paycor more! It does all the work for me, leaving me to focus on my actual work rather than tracking my time!

Puntos en contra

Occasionally it does not log my clock ins and outs, leaving me unsure about how long I’ve worked or if I’ve missed mo ey owed to me.

Respuesta de Paycor

Thank you for your positive feedback on Paycor's time tracking capabilities. We're thrilled to hear that our platform has made it easier for you to focus on your work rather than manual time tracking. We apologize for any inconvenience caused by the occasional issues with clock-in and clock-out logging. We're committed to improving this feature and will work to ensure accurate tracking moving forward. Thank you for choosing Paycor as your payroll solution.

Lauren
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Fine Product with Horrible Support

Revisado el 13-04-2021

Awful. I haven't solved anything because most of my issues were glossed over or never addressed. I...

Awful. I haven't solved anything because most of my issues were glossed over or never addressed. I regret ever recommending this switch to our executives.

Puntos a favor

Paycor is relatively intuitive and easy to use on a base level. Compared to ADP Workforce Now, it's really simple to find what you need.

Puntos en contra

We were promised a dedicated support team, which we were never provided due to a switch to a centralized support model. Our "senior" implementation specialist was awful and did not fully set our system up. It took 4 months (2 of which were after we began processing our payroll) to have our PTO plans set up and then they weren't even set up correctly. Their tax handling leaves a lot to be desired. Their customer support might as well not exist, despite having multiple ways to contact them. Submitting support tickets on their website doesn't work, emailing their support department is useless, and calling them will end up resulting in 5+ hour wait times. It took 5 months to get PTO set-up on a different client and the only reason I was able to have that occur is because I literally searched for people on LinkedIn who worked as managers in CS, guessed their email, and happened to be correct. They are extremely expensive for what you get and do not offer transparent pricing. One of our client codes is our non-profit arm and would randomly have taxes added on to our bill and then never refunded. Paycor has done the exact opposite of everything we were promised and the only reason we are still with them is because I cannot get someone on the phone to cancel our contract. There is also minimal control of company-settings so you're forced to rely on non-existent help to ultimately do nothing. Do yourself a favor and avoid this company at all costs.

Alternativas consideradas

Paylocity

Razones para elegir Paycor

ADP was too complex despite watching and participating in countless trainings. Having to call their reporting department to make simple reports was very time consuming. The platform itself was very lagging and was not a good user experience.

Software anterior

ADP Workforce Now

Razones para cambiar a Paycor

Paylocity seemed a little bit too much social platform. I was looking for a cleaner experience that was straight to the point.
Brian
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Bait & Switch

Revisado el 12-01-2021

From the start, our experience with PayCor has been horrible. False claims during sales. Poor...

From the start, our experience with PayCor has been horrible. False claims during sales. Poor customer service. Completely self-service with little front-end training. High cost for the amount of work needed on the customer-side to maintain accurately on a regular basis.

Puntos a favor

Self-Service
Good UI
Good mobile employee functionality with GPS (mobile punches)

Puntos en contra

No integration with Quickbooks (though that was how it was sold to me)
clunky back-end data to GL migration
HORRIBLE Customer service - your average hold times to get a human is at least ONE HOUR. I've held for over THREE HOURS to get a person on the line for an issue that would take 10 minutes max to fix

Alternativas consideradas

Paychex Flex, Paylocity y RUN Powered by ADP

Razones para elegir Paycor

I switched primarily because PayCor said they would integrate better with Quickbooks and eliminate my inefficient data entry every pay period (weekly). That was frankly a lie. No 360 integration exists. I needed to buy a 3rd party software adapter to even get the softwares to talk. In addition, customer service is the worst I've ever been a part of. Normal wait times are 1-3 hours just to speak to a person. Not acceptable.

Razones para cambiar a Paycor

For communicated efficiencies gained. Those efficiencies were not realized.

Respuesta de Paycor

Hi Brian - thank you for your feedback. I just wanted to let you know that we value your insights in regards to service and your issues with the QuickBooks integration and I have shared them with the team to help us improve. Thanks again for taking the time to share your experience.

Nadezhda
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

A Great Payroll Solution: Paycor!

Revisado el 28-02-2023

My overall experience with Paycor has been very positive. It is an intuitive, easy to use payroll...

My overall experience with Paycor has been very positive. It is an intuitive, easy to use payroll solution that offers great customer service and integrates with other software. It does have some drawbacks such as cost and reporting features, but overall I am happy with the service.

Puntos a favor

Paycor is an excellent payroll solution. The user interface is intuitive and easy to use, and it integrates seamlessly with other software. The customer service is outstanding, and they are always available to answer any questions I might have. Overall, I am very satisfied with the service Paycor provides.

Puntos en contra

While Paycor is a great payroll solution, it does have some drawbacks. It can be expensive for small businesses, and the reporting features are somewhat limited. Also, it could use more customization options for different businesses.

Respuesta de Paycor

Thank you for sharing your positive experience with Paycor. We're glad to hear that our user interface and customer service met your expectations.

Regarding the cons you mentioned, we understand that pricing can be a concern for small businesses. However, we strive to provide a range of pricing options and packages to meet different business needs. Additionally, we continually work to improve our reporting features and customization options to better serve our clients.

Thank you for choosing Paycor as your payroll solution, and we appreciate your feedback. If you have any further suggestions or concerns, please don't hesitate to reach out to our customer support team.

Martin
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The Ultimate Time-Saving Solution for Business Owners

Revisado el 09-05-2023

My overall experience with Paycor has been positive. Despite some initial challenges, the platform...

My overall experience with Paycor has been positive. Despite some initial challenges, the platform has greatly improved the efficiency of my workforce management and allowed me to focus on growing my business.

Puntos a favor

As an owner, I appreciate how Paycor's unified HCM solution streamlines the management of my workforce. The platform's easy accessibility and automation of routine tasks has saved me time and allowed me to focus on my core business operations.

Puntos en contra

While Paycor offers a comprehensive solution, I sometimes found the initial setup to be a bit complex. Additionally, their pricing could be more competitive compared to some other platforms.

Respuesta de Paycor

Thank you for sharing your review. We're delighted to hear that you have found value in our unified HCM solution and that it has helped you streamline your operations and make more informed decisions.

We acknowledge your feedback regarding the initial setup process and our pricing. We are continuously working to simplify our setup process, and your feedback will be valuable in this regard. As for the pricing, we strive to provide a comprehensive solution that justifies its value, but we'll certainly consider your comments.

Despite some initial challenges, we're pleased to know that your overall experience has been positive and that Paycor has enhanced the efficiency of your workforce management. Your insights help us improve our services.

Thank you for choosing Paycor!

Cassidy
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

So user-friendly! Amazing snapshot on home dashboard!

Revisado el 20-04-2023

There are so many benefits to using Paycor! It is efficient - moving candidates from recruiting to...

There are so many benefits to using Paycor! It is efficient - moving candidates from recruiting to onboard. Sending background checks. So great!

Puntos a favor

I love the home dashboard! It is so organized and I can see exactly where are candidates are at in the hiring process.

Puntos en contra

I wish that the implementation team was able to provide support throughout the first 6 months. I didn't love being pushed from person to person to get a question answered.

Alternativas consideradas

Paycom

Razones para elegir Paycor

NeoGov was not organized at all and didn't provide customization like Paycor does.

Razones para cambiar a Paycor

Paycor's home dashboard and candidate profile were my favorite selling points.

Respuesta de Paycor

Thank you for sharing your positive experience with Paycor! We're glad to hear that our platform has been able to streamline your HR processes and make your work easier, particularly with moving candidates from recruiting to onboard and sending background checks.

We apologize for any inconvenience you may have experienced with the implementation team, and we appreciate your feedback. Our team is always working to improve our customer service and support.

Thank you for choosing Paycor as your HR and payroll provider. We value your business!