Moosend

Marketing por correo electrónico, gestión de campañas y software de automatización

Calificación general

4,6 /5
(185)
Relación calidad-precio
4,7/5
Funciones
4,5/5
Facilidad de uso
4,6/5
Asistencia al cliente
4,7/5

95%
Un ha recomendado esta aplicación
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Opiniones de 185

Usuario verificado
Calificación general
  • Sector: Servicios medioambientales
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Gran gestor de email marketing

Revisado el 24-02-2023

Buscábamos un programa de email marketing pata nuestra delegación en el extranjero, y nuestro programa en España era incompatible en la delegación, con lo que hemos buscado alternativas y está ha sido un acierto

Puntos a favor

La facilidad de uso y lo fácil que es de gestionar, ño intuitivo que es y las características básicas que tiene. Lo hemos implantando en una de nuestras delegaciones internacionales y han quedado muy contentos. Cuando lo escogimos en su momento, usamos la versión de prueba junto con la otros programas, y nos pareció la más sencilla y con una interfaz más amigable.

Puntos en contra

No encuentro nada negativo. Nuestra delegación está encantada con los resultados

Rachael Woolley
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Incredible and easy to use email marketing platform

Revisado el 03-12-2021

I have been able to organise my email campaigns and use their features on my WordPress website to obtain emails subscriptions.

Puntos a favor

Moosend is an easy to navigate platform and the set-up was straightforward. I have been able to design my own email templates, elements and save them for future use. It has been simple to design and set up my email campaigns and build the emails into a funnel for each of my lead magnets. There is also the option to send an email immediately or schedule the exact time of delivery. I like that I have also been able to use Moosend to build a pop-up subscription form that I was able to build into a button on my WordPress website.

Puntos en contra

It took time for me to work out how to create a Pop-up subcription form that could be used on my WordPress website.

Jodi
Calificación general
  • Sector: Servicios de información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Moosend I found a hidden gem!

Revisado el 16-07-2019

Phenomenal customer support!

Puntos a favor

A professional tool that is easy to use, straightforward to run campaigns and a company that is great about educating their users on how to get the best delivery rates possible.

Puntos en contra

Was a little different to get started using than others I have used becuase of the quality control I had been able to use other email systems and got lower deliverability than I should because they didn't have the screening and tools that Moosend does. Big time email names too!

Alternativas consideradas

ConvertKit y HubSpot Marketing Hub

Razones para elegir Moosend

Deliverability and becoming educated about things I should have known prior but didn't.

Software anterior

Keap

Razones para cambiar a Moosend

The phenomenal customer service! They care about customers and service, hands down great service!
Rachel
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Customer service sets them apart

Revisado el 17-05-2021

Puntos a favor

There's a lot of similar products out there but the customer service is impeccable!

Puntos en contra

I'd love a direct integration with intercom!

Alternativas consideradas

Sendinblue

Razones para elegir Moosend

Sender was incredibly difficult to use and the customer service was literally atrocious.

Razones para cambiar a Moosend

Landing pages
John
Calificación general
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Moosend is the best I've ever used!

Revisado el 12-01-2023

They say you can only pick two of these three (Quality, Low Price, Speed) but I feel I've got all three with MooSend. Deliverability is exceptional and I've use a lot of email marketing providers.

Puntos a favor

The deliverability is very good and I really love the Pay as You Go option.

Puntos en contra

Setting up the first unsubscribe link was difficult. Documentation is poor.

Kristian
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Full fledged email marketing solution

Revisado el 17-10-2019

Puntos a favor

-Beautiful, easy to make newsletters with template options
-Good deliverability
-Doesn't cost a fortune

Puntos en contra

-The UI is good, but not perfect
-Few more integrations needed and BOOM! It's perfect.

Alternativas consideradas

MailerLite

Razones para elegir Moosend

Had all the features I could ever need with a clearer pricing structure. I feel MailChimp has a lot of upsells ("Oh, if you want to do that, it's possible, but you need to pay for this higher monthly tier...").

Software anterior

Mailchimp

Razones para cambiar a Moosend

I felt it had richer features and it didn't have have any negative reviews about deliverability.
Lazaros
Calificación general
  • Sector: Organización cívica y social
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A perfect team supporting a great product

Revisado el 24-02-2021

The product alone hasn't been very easy to use but the team's personal help makes me rate it very highly

Puntos a favor

The support, which is the same for all product tiers and it's excellent

Puntos en contra

Integration with Wordpress has been a hassle and it's not very customizable

Alternativas consideradas

Constant Contact

Razones para elegir Moosend

Free tier has better options Needed a free way to make a demo Better price

Software anterior

Mailchimp

Razones para cambiar a Moosend

I prefer the cute branding and the prices
ray
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

great interface

Revisado el 04-02-2020

Puntos a favor

reasonable number of functions, easy to use, great support from the staff

Puntos en contra

even better if the thank you page can be generated in the free version

Alternativas consideradas

Mailchimp

Razones para elegir Moosend

free, with enough number of free emails to be stored in free version

Razones para cambiar a Moosend

with more free emails that can be stored in the free version.
Clifford
Calificación general
  • Sector: Instituciones religiosas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

So Far...So Great!

Revisado el 13-08-2020

I had some difficulty getting my campaign prepared. Customer service through chat got my problem resolved very quickly.

Puntos a favor

I am just getting started, but Customer Service was very helpful.

Puntos en contra

I am not sure yet. But I cannot fathom that this will not be better than the previous software I used.

Tiago
Calificación general
  • Sector: Instituciones religiosas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

the best

Revisado el 19-11-2020

Puntos a favor

Moosend is easy to use, fast to use, easy to customize, full of options, the support is amazing and they answer in minutes, the free version is very complete and functional. I just love Moosend.

Puntos en contra

I don't know what answer here, because Moosend is working really well.

Abigail
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

Brand new to this

Revisado el 30-10-2021

I think Moosend is going to serve our nonprofit email needs extremely well. No more segmented list just to get our newsletter out to everyone under standard email sending limits!

Puntos a favor

Still learning, but the step by step flow and instructions make onboarding as easy as possible.

Puntos en contra

The functions of this software are completely walled off from each other. Rather than being able to navigate from billing/account to emailing to instructional videos, each requires a separate bookmark.

Alternativas consideradas

Mailchimp

Razones para cambiar a Moosend

I wanted to avoid the reputation of high-pressure sales
Nishant
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Economical

Revisado el 17-09-2021

Overall Good but verification by gmail is required to gain more deliverability into the inbox not spam hence more profitable for customers using Moosend

Puntos a favor

Everything is under one roof, plus you can also schedule your multiple resends at the time of sending emails.

Puntos en contra

should be having spam filters to bypass Gmail

Alternativas consideradas

ConvertKit

Razones para elegir Moosend

No Lifetime Deal...

Razones para cambiar a Moosend

Of course, Due to Lifetime Deal
Raahul
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Smart automation of email marketing campaigns made easy with Moosend

Revisado el 10-02-2021

Moosend presents great analysis on the success of your email marketing campaigns. You can easily see how is your campaign going forward and accordingly you can decide what changes you need to make. It has been really nice using Moosend. We can compare our campaigns easily.

Puntos a favor

Creating a simple campaign or a highly complicated automated campaign has been really made simple by Moosend. A non-technical person can also create successful campaigns. Moosend lets you easily segment your customers on the basis of their behavior. You can segregate your customers who have contacted you, visited specific pages that they been to and replied to your mails,, etc easily. You can have as many contacts as you want and send them emails and segregate them at the same time. You can easily create a recipe accordingly depending on steps and stages that you want to keep depending upon different scenarios.

Puntos en contra

Working on Moosend on the move is a little difficult. We have to have a laptop to work on it.

Ralph
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Moosend Is Worth Every Penny and Feature-rich

Revisado el 26-04-2021

The overall experience using Moosend has been pleasant really because it's such a capable tool.

Puntos a favor

The first thing you will notice about Moosend when you sign up is the almost overwhelming number of features that are available, and you can make use of almost all of these features for free on the free tier pricing plan.

I am convinced that Moosend is definitely one of the most generous Email Marketing SAAS providers out there. You can send an unlimited amount of email every month to your lists, but the only caveat is that you are limited to a maximum number of 1000 contacts per list if you are on the free plan.

The interface of Moosend is quite polished and easy to use, although the WYSIWYG content editor can take a while to load at times, that is mostly due to network conditions.

One feature that I really like about Moosend is the A/B split-testing before you send out a broadcast to your list, so as to optimize click-through and open rates because the best performing version of your broadcast gets sent to the higher percentage of your recipients or list. I hope that made sense!

Puntos en contra

If the network isn't stable, the content editor can take a while to load at times. Apart from that, there's nothing else that I'd complain about.

melvin
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Smart Email Automation for Marketing

Revisado el 12-12-2019

Helped us to be more productive in our email marketing campaigns

Puntos a favor

Saves me some operation costs with smart recipes (pre-set email automation). The campaign editor is also pretty intuitive and not over-whelming for custom automation creations. Another feature we like is the convenience of the landing page inclusion. Everything is handled by moosend automatically from page design to hosting. All we need to do is to send traffic.

Puntos en contra

Integrations with other popular Saas seem to be lacking but to be fair, they have webhooks and zapier.

Stephen
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Incredible Email Automation Software

Revisado el 13-08-2020

We have tried a lot of different autoresponders and this has been the best of the lot. You've got high-end functions but without the cost of some of the bigger companies. We have been incredibly pleased with the deliverability we have received from Moosend.

Puntos a favor

This is incredibly simple to use and has most of the features you'd find in top-tier email software.

Puntos en contra

There are a few features that are missing from the software but the team are very responsive and always happy to discuss additions to the software.

Bronwen
Calificación general
  • Sector: Servicios de información
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Customer support is SUPER important to me.

Revisado el 08-12-2020

Puntos a favor

It's much list others I've used, except the support is superior. Winner! I have come to learn that most tech that's offered out there is similar, and everything comes with glitches and a learning curve. But not every tool comes with customer service that is actually good. My experience with Moosend support has been positive every time. Thanks so much!!

Puntos en contra

I can't think of anything at the moment.

Michael
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best solution for email marketing: easy, cheap and effective

Revisado el 28-12-2018

I use Moosend for my start-up and for the need of our (small business) clients. The free plan is just perfect for my case.

Kudos for their blogs. I understand the pattern: offer something of value as a hook for clients, but Moosend is trully offering most useful knowledge and experience. I urge all to at least subscribe to that.

I always recomend Moosend to my contacts and clients.

A bit envy of their branding too!

Puntos a favor

1. Moosend is offering one of the best and complete email marketing solutions out there

2. Free plan is perfect for begginers - Other plans have excelent rate value for money too

3. I love the brand feeling and the experience it creates

4. Their blogs are offering true value in abandance

5. Builder is super easy and fun

6. Support is excellent

7. Did I mention that they have created a perfect 'brand package'?

Puntos en contra

0. I would like to write something I didn't like, just to make my review legit, but sincerely I cannot find anything.

Yannis
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Top class email marketing software with astounding customer support and up time!

Revisado el 25-08-2017

Puntos a favor

Customer Support
Consistent function and 100% up time
Really excited about the new automation features

Puntos en contra

Internal newsletter editor can be easily improved. The update that is on beta works great and we are waiting for it to go live

Fotini
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Yoga Retreats for everybody

Revisado el 04-03-2020

The most important is my newsletter are reaching easily my target groups and I see good score ratio.

Puntos a favor

Very easy software and for me that I'm not so pro digital. Also very helpful and creative the templates

Puntos en contra

No, to my view that I 'm using it for more than 3 years doesn't have any issues. It's good that they train us in the new features.

Elizabeth
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Easy simple system for list management and email marketing

Revisado el 02-06-2022

Puntos a favor

I like the customer service the best, they're always there, super helpful, and knowledgeable. The system itself works well, it's pretty simple and easy. They have you set up a clean list for better reach, which I really appreciate. Emails are easy to set up and send out, this is essentially what I use it for, my newsletters.

Puntos en contra

Automations are not as robust as I'd like, I'm used to Active Campaign, but then I pay a lot more for AC compared to Moosend. Some things need a workaround that other systems I've used have already in-built.

David
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Tech Home Run

Revisado el 22-11-2019

The team is awesome and always available to help and support us.

Puntos a favor

Easy to use and user experience is great.

Puntos en contra

Nothing negative comes to mind at this point.

Luca
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Best helpdesk ever

Revisado el 14-01-2021

Puntos a favor

Each time you need help, you will get it straight away!!! Helpdesk is great!

Puntos en contra

what puts me down is that I can't remove contacts on my own

Usuario verificado
Calificación general
  • Sector: Organización de eventos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

A simple way of using email marketing

Revisado el 18-12-2020

Till far Moosend has allowed me to achieve my goals without having headaches or complaints. I highly recommend this option for entrepreneurs who are short of budget.

Puntos a favor

I like Moosend because of its features, it has helped me to create great subscription forms. The implementation once you understand it becomes easy to manage. Moosend allows you to create several email lists and automation options that can be visualized.

Puntos en contra

I felt that the integration wasn't easy to understand, there are many ways of setting up your subscription forms into your websites and that can be confused when you start using it. But still seems a great option for beginners.

Konstantinos
Calificación general
  • Sector: Seguridad informática y de redes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Product

Revisado el 08-07-2019

Easy way to manage and contact customers and followers.

Puntos a favor

Easy to use. Nice templates easy to customize. Fair pricing.

Puntos en contra

There is nothing I liked least about this product.