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Opiniones de 303
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Connecteam te ayuda con el flujo de trabajo
Revisado el 19-05-2023
Puntos a favor
Ha sido un aplicativo muy útil y de fácil uso para nuestra área de workforce.
Puntos en contra
Dependiendo el dispositivo donde se implemente puede tornarse lento
Respuesta de Connecteam
Thank you so much for recommending Connecteam!
If you've encountered a technical issue that you'd like to be resolved, please contact our super-fast-to-respond support team at [email protected] :) Thanks!
- Sector: Aprendizaje en línea
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Connecteam: Una Solución Eficaz para la Gestión de Equipos
Revisado el 06-02-2023
En general, me parece que es una herramienta completa y eficiente para la gestión de equipos, con...
En general, me parece que es una herramienta completa y eficiente para la gestión de equipos, con una amplia gama de funciones que van desde la comunicación hasta la planificación de proyectos y el seguimiento de tareas. La plataforma es fácil de usar y la integración de mensajería es muy útil. En general, creo que Connecteam es una excelente opción para cualquier equipo que busque una solución eficaz para la gestión de su equipo.
Puntos a favor
Lo que más me ha gustado de Connecteam es su plataforma de mensajería integrada. Permite una comunicación clara y eficiente entre los miembros del equipo, lo que es esencial para una buena gestión de equipos. Además, la asignación y seguimiento de tareas es muy fácil y efectivo, lo que es una gran ventaja para los líderes de equipo. También aprecio la funcionalidad avanzada de planificación de proyectos y la capacidad de monitorear la productividad del equipo, lo que es una herramienta valiosa para cualquier líder de equipo.
Puntos en contra
Es posible que algunos usuarios puedan encontrar que algunas funciones son un poco complicadas de entender al principio, pero con un poco de práctica y tiempo, es fácil aprender a usarlas. En general, creo que Connecteam es una excelente opción para cualquier equipo que busque una solución eficaz y completa para la gestión de su equipo.
Respuesta de Connecteam
Thank you for your review, Juan!
We are glad to hear you have streamlined communication and increased productivity within your team!
We would be happy to get more feedback from and learn how we can gain a 10/10 review from you :)
My name is Chen and I'm from Connecteam's product team. If you'd like to share more insights and feedback with, please email me at [email protected]
Thanks again!
- Sector: Productos cosméticos
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Best plataform
Revisado el 25-07-2023
Puntos a favor
Fácil de usar en el móvil, rápida y sencilla
Puntos en contra
a veces tengo problemas para adjuntar trabajos
Respuesta de Connecteam
We really appreciate you suggesting Connecteam! We want to help you with any issues you may be having while attaching jobs, but we're not sure what exactly you refer to, making it harder to help :) If you could reach out to our support team at [email protected], we'd be happy to assist you and get things sorted out. We're always here to help our users, so don't hesitate to contact us. Thanks again!
- Sector: Seguros
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado Mensualmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
solucion eficaz para gestionar equipos
Revisado el 02-04-2023
Puntos a favor
llevo muy poquito usando esta aplicación pero lo que mas me ha gustado es ver mediante GPS el fichaje de los empleados en el sitio donde estén, la modificación de turnos y la eficacia para comunicarte con soporte
Puntos en contra
lo que menos me ha gustado es que aun no termino de entender mucha sistemática de la aplicación, me esta costando un poco llevar a cabo varias tareas porque no es fácil de entender.
- Sector: Aerolíneas/aviación
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Mejor app de evalúa evaluación de tu equipo
Revisado el 13-06-2023
Puntos a favor
Una plataforma que te permite evaluar tu equipo de trabajo
Puntos en contra
Debe mejorar en algunas pequeños detalles, pero en general me gusta mucho
Respuesta de Connecteam
Thank you so much for recommending Connecteam :) We're happy the platform benefits your business, and if there's anything else we can help you with, please don't hesitate to reach out to us through the 24/7 live chat or at [email protected] :)

- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Good Application for Non-profits and Mid size teams!
Revisado el 12-03-2022
Puntos a favor
We use this application for managing volunteers. Volunteers can easily add their contributed hours with this application.
Puntos en contra
The newly added employees can't able to see the past posts. It would be better if they can see the last posts too!
Respuesta de Connecteam
Hi there Anand!
Thanks for your feedback!
New users can definitely see older posts if those were published to Smart Groups.
When you create anything on Connecteam, the system asks you how you'd like to publish it. You can select the users you have RIGHT NOW in your account, or select a Smart Group which will include all current and future users that match that group's rules (you have the default "all users" group if you want everyone to see those posts).
If you're not sure how to do that, you can contact our team via our live chat :)
Thanks again!
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Schoolhouse IT Review
Revisado el 16-05-2023
Overall I am extremely satisfied with the app. We have been able to transfer several of our...
Overall I am extremely satisfied with the app. We have been able to transfer several of our processes to the app.
Puntos a favor
The ease of using the time clock has been extremely helpful. We have been transitioning from using Google Sheets for time tracking and paper records for expense reports. The Forms option for digital record keeping has made the expense reports very easy and exceptionally convenient.
Puntos en contra
Automatic break transitions from Paid to unpaid after a time threshold would be great.I have run into issues with the built in camera feature in Forms.Having a way to break out vacation time and Holiday time together into different categories of PTO would be nice.Having a log of changes made to the timesheets for visibility and accountability would be extremely helpful.Setting dates to automatically give paid Holidays would be very convenient.
Respuesta de Connecteam
Thank you so much for your review!
We would be happy to address some of the things you've mentioned here: (1) In PTO, you can create policy types (i.e. categories) and under each of them you can create as many policies as you need with different names, rules, and assignees. (2) Under each timesheet, there are blue and orange dots that automatically explain what changes or edits have been made in that timesheet, by who, and when. If you refer to a general audit page for all edits in the timesheets, that's a great idea we'll pass forward to the product team. (3) Setting automated dates for holidays is on our roadmap already :)
As for the automated transition of breaks and an issue with the camera in Forms - did you contact us regarding these two? If not, please reach out to me personally at [email protected] so we can connect and help.
Thank you!
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 3.0 /10
Need to focus on PTO option
Revisado el 26-01-2023
I keep all my emails. I have been told the same spill every time I ask for 2 years straight like...
I keep all my emails. I have been told the same spill every time I ask for 2 years straight like its a scripted answer. Just quit with excuses and get the PTO option
Puntos a favor
price I guess if I have to choose . but not a lot. same story different day
Puntos en contra
NO PTO option . I have begged for this to be implemented and keep getting told they are working on it. initially I was told they had it
Respuesta de Connecteam
Thanks for your feedback.
While we have a planned roadmap for new releases, in most cases there are unexpected things that happen that need a higher prioritization, and the company needs to make decisions that may affect the ETA of certain features, which may also make some people unhappy. We understand that.
We have no intention of promising customers things that will not happen. It has no value for us as a company and no value for our customers. But it doesn't change the fact that you feel like you were misled, and we apologize for that.
The PTO option is a big one and has been in the works for the past few months. We already had a live webinar about this feature and we've demonstrated it to customers and gathered feedback.
In the next 10-14 days a BETA version is scheduled to be released to some customers that wanted to try the PTO first. If you wish to join that BETA, please email me at [email protected] and we'll add you to the BETA program.
Thanks,
Chen
- Sector: Servicios financieros
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Connecteam REVIEW
Revisado el 03-06-2023
The platform provided a comprehensive solution for employee communication, engagement, and...
The platform provided a comprehensive solution for employee communication, engagement, and workforce management. Its user-friendly interface made it easy to navigate and utilize the various features.
Puntos a favor
There were several aspects of Connecteam that I found particularly appealing. One of the things I liked most was its extensive range of features for employee communication and engagement. Connecteam provided a comprehensive platform that allowed businesses to create and distribute company-wide announcements, facilitate team communication through chat and discussion boards, and share important documents and resources. Additionally, the ability to create and schedule employee shifts and manage work hours in real-time was highly convenient for businesses with remote or mobile teams.
Puntos en contra
One area that I liked least was the limited integrations with other third-party tools. While Connecteam offered a robust set of features, the lack of seamless integrations with popular business software might be a drawback for organizations that rely on specific tools for their operations. Having more integrations would have allowed for a more cohesive workflow and easier data synchronization across platforms.
Respuesta de Connecteam
Thank you so much for recommending Connecteam, Marek!
We're happy you're able to do so much from the same place, and we can guarantee more integrations are coming to Connecteam soon and in the near future! We're adding more and more direct integrations to our Time Clock (at the moment we integrate with Quickbooks Time and Gusto, and soon we'll add Xero and Paychex integrations as well). We'll also be adding a new, better calendar sync for our Schedule for your users, and new APIs both for the Schedule and Timesheets are due for the next few months. There's a lot to expect, so stay tuned! Thanks again for your review! :)
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Best HR software that i've come across and by the looks of things they are just getting...
Revisado el 04-10-2022
Brilliant. Absolutely brilliant from the design to the usability to the support articles and videos...
Brilliant. Absolutely brilliant from the design to the usability to the support articles and videos to the customer service. This is a great platform and a great team and i'm looking forward to growing with it in our small organisation.
Puntos a favor
The simplicity and scope of the software. It packs so much in while keeping it relatively easy to use and administer. I'm really impressed.
Puntos en contra
I think the pricing model could be a little more flexible for 11 - 30 level organisations but offering a free version for firms under 11 employees helps a lot with that.
The editors can be a bit cumbersome (the Text editor windows in many cases are small compared to available screen real estate).
There is no auto-save so if you have connectivity issues, or have fat fingers when using your mouse... bye-bye work. These are by no means deal breakers though, just things to be aware of and I'm sure they will address these in the long term.
The automation cannot be routed between different segments for different activities (e.g. employee signs this, then send to admin assistant to review, then send to the manager to sign. Again though these are by no means deal breakers and I'm certain these features will be added in the future.
Respuesta de Connecteam
Thanks for the review Jason!
Our product keeps on improving thanks to our amazing customer feedback!
You can certainly create an automated procedure with our forms using our status and notes feature !
Feel free to reach out to [email protected] as we will be glad to assist!
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Connecteam offers user friendly and efficient ways to manage a business.
Revisado el 02-09-2022
Connecteam is an efficient app that has helped me build training databases and easy reference...
Connecteam is an efficient app that has helped me build training databases and easy reference materials for team members. It is also an effective way to communicate with and assess team needs throughout the work week.
Puntos a favor
Connecteam is efficient and affordable. Team communication and training materials are easily accessed, and created without a large learning curve. Customer service is very responsive, and works tirelessly to fix software issues that arise.
Puntos en contra
The scheduling and calendar piece of the app used to be difficult to coordinate with google calendar, however, I have not re-tried this after new features have come out. I wish more administrative capabilities were available via mobile device access.
Respuesta de Connecteam
Thank you so much for your detailed review, Audrey!
We know that the Google Calendar sync can be improved and it's already on our roadmap to make it better :)
As for more mobile capabilities for admins - we're adding more and more with each app update on a bi-weekly basis. If you have any specific capabilities you'd like to see on your mobile app as an admin, please email our product team at [email protected] so we can prioritize it :)
Thank you so much!
- Sector: Servicios para instalaciones
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Connecteam is the winner.
Revisado el 08-08-2022
It has been a massive time saver, if you don't make any entry mistakes! Our staff love using it, we...
It has been a massive time saver, if you don't make any entry mistakes! Our staff love using it, we get very little down time too.
To be honest, the only issues we do get is on IPhones that need to update their OS. If the employee doesn't do it very soon after notification it can cause Connecteam to stop working properly. Even after removing and downloading again. Learning curve for the phone owner i'd say!
Puntos a favor
Excellent one time entry scheduling. Scheduling up to 12 months in one go! With either: weekly, daily, 4 weekly. 3 weekly, monthly or quarterly schedules. GPS location clock in and out. Very little usage of data on employee devices!
Easy export to Excel for payroll management. Break down of all jobs worked on, plus rounded up time spent on say, "travelling between jobs". Makes it so much easier to manage our payroll when we use detailed itemized payment categories (Basic pay, travel time, commercial rate, mileage, holiday etc...).
Puntos en contra
It would be good when inserting a PDF or picture in Updates, you can also enter some text to go with it.
Razones para elegir Connecteam
Didn't offer the scheduling variations, and from memory GPS wasn't available?Razones para cambiar a Connecteam
Primarily the way the schedule job planner works. Connecteam is the best for ease of use and simplicity. Planday and Jobber were far too expensive, and we use our own downloaded PC based payroll software (12Pay) that works the best for us. So we don't need an all dancing all singing app for all.Respuesta de Connecteam
Richard, thank you SO MUCH for this detailed review! We highly appreciate the time you've spent writing this review :)
As for attaching a file to an Update - the way Updates work, allows you to add text and files as you see fit. There's no need to add a caption as you can simply write down whatever you like anywhere in the update. So you can actually create it as "text-image-text-PDF-text-video", and so on :) On the other hand, when attaching an image or a video in the Chat, you do have the option to add a caption as it doesn't have the Update structure :)
As for iOS - All devices, including iPhones, shouldn't have any issues, especially when using a supported iOS and using the latest version of Connecteam, which is being updated mostly automatically on a weekly or bi-weekly basis.
If you encounter any issues, please don't hesitate to contact us over the live chat from your admin dashboard or app :) You can also email us at [email protected]
Thanks again :)
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
I am damn fussy and this is the closest thing to perfect I have found
Revisado el 08-08-2022
Terrific Software. Only spoke to support once, they responded within a few hours (and bear in mind...
Terrific Software. Only spoke to support once, they responded within a few hours (and bear in mind we are the other side of the globe form them) so very happy.
We were purchased a high tier of the product but not the top tier, about a month ago they stopped billing us as they announced it was to be free for under ten employees. However, this software is a great contributor to why we won't be under them employees for much longer.
Puntos a favor
Our entire business is based around scheduling, we send workers out into the field and their tasks and shift times are liable to change with no warning. I sit at the desktop app in the middle of all the action and my team use their mobile phones to update me constantly.
Lots of software does that, such as Deputy etc, but I liked the ease of scheduling. One you adapt the language (for us "job" = client and "user" = team member so it's pretty easy) It's excellent at long range repeated scheduling, and then altering the schedule on an hurly basis as things unfold.
Puntos en contra
There's a little bit on going in and out of the Job Scheduling and Time Clock areas, would love to be able to see both simultaneous of link them e.g. click on a past shift in Scheduling and go straight into any shift change requests for it that exist, but other than that, not much!
Razones para elegir Connecteam
Deputy involves a lot of cut and pasting to repeat shifts. Got right up my nose. I have heard that has been addressed since.Software anterior
DeputyRazones para cambiar a Connecteam
we had an opportunity to move to BrightHR but I assessed the scheduling as being quite inferior to Connecteam, which is the same reason we moved on from DeputyRespuesta de Connecteam
Thank you so much for your detailed review, Robert!
We appreciate your support and feedback and already forwarded it to our Product teams :)
Thanks again!
- Sector: Redes informáticas
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Overall Review of Connecteam
Revisado el 04-01-2023
Puntos a favor
The management features of course. Easy to maneuver, secure, makes hosting a lot easier for teamwork and offers flexibility.
Puntos en contra
- Limited integration- Limited Storage- No advanced features
Respuesta de Connecteam
Thanks for your review, Redley!
The storage on Connecteam is only relevant to the knowledge base and can be even unlimited, depending on the selected plan. For the rest of the platform, it's unlimited. Is that what you were referring to?
As for integrations - which integrations are you looking for that you couldn't find on Connecetam?
Lastly, Connecteam packs the most advanced capabilities on the market. Which capabilities are you missing or couldn't find? Would love to get your opinion on that :)
You can email me personally at [email protected] so we can connect and talk :)
Thanks again for your review!

- Sector: Formación profesional y coaching
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Connecteam - Easy time clock management and your staff with love it
Revisado el 07-09-2022
Connecteam is an easy online/mobile time clock. Our staff has found it easy to implement and never...
Connecteam is an easy online/mobile time clock. Our staff has found it easy to implement and never forget to clock it. The software makes payroll a 10-15 minute activity vs the 60 minutes it took before when using a paper system.
Puntos a favor
We initially did a trial of this software with our staff. They loved it and begged us to continue with it. It is so easy, and allows for a great tool to manage time and make payroll reports fast.
Puntos en contra
The one feature that would make this software even better would be the ability to export payroll time into straight hours vs the hour. minutes that it comes out in even though it reports the minutes after a decimal (for example 90 minutes is reported as 1.30 instead of 1.5 hrs)
Respuesta de Connecteam
Thank you, Karrie!
We're happy you find Connecteam useful and user-friendly for your team :)
The capability you're looking for regarding the timesheets export format already exists :) All you need to do is change the format in your time clock's settings menu. It's under the General tab, all the way down to "Timesheet & payroll export format". Change it from Decimal to Time, save changes, and you're all set.
If you need assistance, you can contact me directly on my personal email at [email protected]
Thanks!
(And if that worked, we'd love to get a 10/10 review from you )
- Sector: Seguridad e investigaciones
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
An amazing app for startups and established businesses
Revisado el 22-12-2020
The team has been great! very attentive and respond to questions very quickly. They are also...
The team has been great! very attentive and respond to questions very quickly. They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.
Puntos a favor
The ease of use and implementation is always important to reduce the time it takes to train and have to correct errors.
Puntos en contra
Some great features are only for the higher tear subscriptions which as a smaller company is a bit costly.
Razones para elegir Connecteam
Tracksmart was a good app. Although it did not allow much flexibility with other features such as report writing, communication with our team and etc. Compared to this app Tracksmart does not have many features and anything else requires you to subscribe to additional apps that integrate with one another.Software anterior
TrackSmart SchedulingRazones para cambiar a Connecteam
Ease of use, number of features, price, and above all the team has been great and willing to jump on a call whenever needed. Very important when we are trying to get something done.Respuesta de Connecteam
Thanks for the warm review Jose!
That's highly appreciated :)
Stay tuned for upcoming product updates with more great features to enhance your day to day work!
- Sector: Construcción
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Looks professional, easy to use, and great value for the cost.
Revisado el 11-11-2020
I can not praise your customer service enough! It is no secret that I love working with [SENSITIVE...
I can not praise your customer service enough! It is no secret that I love working with [SENSITIVE CONTENT HIDDEN]. He is my favorite to chat with because he always makes sure he understands what I am asking, gives in-depth responses (so I fully understand him), often shares personalized quick videos, and always has a workaround when I am having an issue. He continually tells me how wonderful it is to work for Connecteam (and I am so glad to support a company that treats its employees so well). I know that anytime I chat in with a question, anyone can and will provide exceptional customer service. I have never been disappointed with a conversation with them.
Puntos a favor
I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost. I love that they are constantly working hard to continually improve (on an already amazing solution) and send out updates often about what new features they are adding on.
Puntos en contra
What I like the least about this software is that some things are found in very weird locations (Why is Geo-Fencing in time clocks and not in settings under job scheduling?). I also wish there were training videos for employees. I work remotely and our employees are older and wish there is a way to send them a tutorial without having to try and teach them over a call. (I gave up and made my own training videos on how to use the app and they still struggle).
Razones para cambiar a Connecteam
Ease of use, aesthetic (you guys are much more hip and sleek), features, and cost.Respuesta de Connecteam
Thanks for amazing review Kristina!
The reason the Geofence settings are in the Time Clock and not in the Schedule is because the Schedule focuses on letting employees know what they need to do, where they need to be and when of course :)
The Time Clock is the feature they track the actual work time with, which includes tracking their current location to ensure they at the worksite. That's why the settings for the Geofence are there :)
Once the features are synced - Viola! Harmony :)
As for more training videos - we're on it!
Thanks again for such a beautiful review :)
- Sector: Recursos Humanos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Fantastic app and customer service team
Revisado el 03-11-2020
We reached out to Connecteam in the summer of 2020 on behalf of one of our clients, who was looking...
We reached out to Connecteam in the summer of 2020 on behalf of one of our clients, who was looking for a time tracking solution for deskless employees, ideally with a geo-location feature. From day 1, the entire team we engaged with was extremely helpful and generous with their time, taking us through multiple demos till we were able to select the right fit pricing package. What started out as a simple time tracker evolved into a way to automate and embed day-to-day tasks and procedures, provide a resource for emergency information and reference materials, and engage an entire team in a completely new way. Connecteam reduced our client's reliability on pen and paper and enabled them to have a safe and reliable method to track COVID due diligence (live reporting of employee data, attendance lists, COVID screening, etc.).
After our initial success with our first client, we have implemented connecteam with a second client and will continue to refer this app to clients looking for a modern, user-friendly solution to time tracking, employee communication, and process improvements.
Puntos a favor
- We LOVE that the app is easy to use from an end user standpoint, and extremely customizable from an admin standpoint (everything from setting user permissions per team/job title/individual to changing the names of different features within the app to suit the unique business operations)
- The "library" asset with its search feature is incredible - one of our clients uses it to house an emergency contact / medical info database, and the ability to easily search important information rather than manually checking pages of data saves time and stress
- The flexibility to assign a geofence to restrict where employees clock in and out was critical for one of our clients, who relies primarily on mobile workers who aren't in a traditional office setting
- The job scheduler is incredibly intuitive and the ability to template and duplicate shifts is such a timesaver
- The customizability of the workflows and the many different features is awesome - we've barely scratched the surface on all it can do still
- Last but perhaps most important, the customer service is unparalleled. The Sixth Sense team has managed a number of different software implementations over the years but this has been far and above the smoothest. Shahaf, Alon and the rest of the team are responsive, professional, friendly and extremely knowledgeable. The customer support does not end when the app implementation is complete, and they are a valuable resource for ongoing troubleshooting support.
Puntos en contra
Before I list any cons, I'd like to say that the team is always working on new updates, and we've already seen some of our suggestions and feedback implemented. Here are a few areas the app could continue to be improved:
- Timeclock and workflow reporting could be a bit more robust (ability to customize timeclock reports and fields, automated ability to merge different workflow reports together). Our clients use the timeclock timesheets to run payroll so the customizability would be extremely helpful.
- The synced vs unsynced time clock and job scheduler and the benefits/limitations to each was a steep learning curve but once we figured it out, it ran smoothly
- It would be great to have more areas where we could do a batch data upload (eg. within workflows, library assets)
- At this point, the geofence settings are applicable to all or none employees, it would be great to be able to adjust these settings on an individual level
Alternativas consideradas
ClockifyRazones para cambiar a Connecteam
Geo fence feature Robustness of app features Client serviceRespuesta de Connecteam
WOW Brittany!
Thank you so much for taking the time to write such a detailed review of Connecteam!
Ease of use, customization and the ability to scale within the same platform is WHAT WE DO! So it's amazing to know that your clients are able to accomplish just that, and we would never get enough of hearing that :)
You'll be amazed with what we have planned for the next few months and down the road, so make sure to stay tuned for upcoming releases!
Thanks again for the feedback and product suggestions, you're awesome!
- Sector: Petróleo y energía
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Connecteam has been a complete Game Changer for our company!
Revisado el 19-02-2020
Overall experience is 150% wonderful! Their customer service is the best! The best thing about...
Overall experience is 150% wonderful! Their customer service is the best! The best thing about Connecteam is that it can work with any type of business. It is so customizable!!
Puntos a favor
We had been looking for a program that would provide a "one stop shop" for communicating with our employees who are in the field 98% of the time and stumbled across Connecteam while looking, about 1 1/2 years ago. This platform has completely changed how we do almost everything relating to back office, communication and safety! It is so user friendly, not only on the back side but to our employees. It has cut down on so much paperwork and allowed us to train people during their down time in the field instead of having them come into the office. I could go on and on....we use Connecteam for Safety Training, Announcements, Time Clock, Benefits, Repair Orders, Flash Reports, etc. It is AMAZING!!
Puntos en contra
I don't know if there is something I like least about Connecteam, maybe that they are still developing the software. Which is really a good thing....everything we have communicated with them such as suggestions they take very seriously and most of the time the next update you have what you need!
Respuesta de Connecteam
Wow Shanna!! Thank you so much for taking the time to write a detailed review about Connecteam!
Connecteam's development will never "end" :) We're always adding more and more capabilities, improving existing features, and use customer feedback to pursue the best in class product experience!
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Small Business
Revisado el 07-04-2021
The support has been amazing. I had a live one on one with a rep that went over features that were...
The support has been amazing. I had a live one on one with a rep that went over features that were applicable to MY business, not just a general introduction that wasn't pertinent.
Puntos a favor
I liked that it was able to support us as a small business, and not only for large businesses.
We use the scheduling aspect, lists, tasks, and updates.
Puntos en contra
There are some features in the advanced pricing tier that I would like but am not able to access.
Razones para elegir Connecteam
The other program was not able to support some of the added features like updates and Chats that we wanted.Software anterior
HomebaseRazones para cambiar a Connecteam
It was easy enough for us to use as a small business without having to get too bogged down with features that are for larger businesses. SUPER easy to use.Respuesta de Connecteam
Thanks for the awesome feedback Rina!
Happy to hear you have found Connecteam to be easy to use, and with all the features you needed to enhance your day-to-day communication and operations :)
We're definitely not just for large companies, in fact - it's the other way around! Connecteam was created as a solution for SMBs with a majority of non-desk employees. This is why we have a true all-in-one solution, fixed price plans so you don't have to pay per user per month, and why we put tons of time and effort into each of our customers, to ensure they have a clear understanding of how Connecteam can work for THEIR business.
Thanks again for being awesome!
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
All of the tools I need in one place
Revisado el 28-12-2020
Wonderful. The software is easy to use and makes things quick to work around.
Wonderful. The software is easy to use and makes things quick to work around.
Puntos a favor
I love that it allows me to do my basic day to day scheduling, time audits and staff management. The features that won me over though, were the messaging capabilities, the training portals and the quiz features. In our industry we change sales often. I love having a quiz feature to publish the sale and make sure my team is updated on all of the ins and outs.
Puntos en contra
I wish this had a payroll processing feature so it could be a complete all-inclusive program, currently I export my teams timeclock and send to payroll. If payroll could just log in and distribute that would be amazing.
Respuesta de Connecteam
Thank you for this amazing review Sierra!
You can't see it from here, but we're blushing :)
- Sector: Seguridad e investigaciones
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Fantastic Product
Revisado el 06-06-2019
I love Connecteam and they are fantastic group of people getting the job done. This product really...
I love Connecteam and they are fantastic group of people getting the job done. This product really works!
Puntos a favor
The product is really to use. I love their tech support on how they handle things and guide you on how to properly set up the product.
The software is fully customizable, affordable and you can contact your employees without having to call every single individual. You post some forms and our team responds, and voila!
The pricing is upfront and no BS sales call to swindle you in purchasing a really expensive software.
Puntos en contra
It's online software. It had one issue of downtime for 2 hours but besides that the CEO apologized and the teams were working really hard to get the system back up and running.
Razones para cambiar a Connecteam
Overall, the cost was the major issue, and the flexibility to communicate with teams. Tried an actual demo without a salesman, and then made a decision to go with them.Respuesta de Connecteam
Thank you so much Rufus!
We're happy to have you guys onboard with Connecteam.
Thank you for taking the time to write your feedback, it's highly appreciated!
- Sector: Muebles
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best price worthy software we used!
Revisado el 03-08-2020
We pay for a product and get in return something that makes our job much more easier.
Unless like...
We pay for a product and get in return something that makes our job much more easier.
Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.
Puntos a favor
Product is price/quality top notch.
Its has sometimes some small bugs, but the awesome guys [SENSITIVE CONTENT HIDDEN] always fix that issue within 5 minutes.
The most I like on the software is the beautiful design of the desk version and the app.
With integration of our logo, all our employees like the app! It gives a personal touch to the app
Puntos en contra
As a more new company compared to competitors the app sometimes shows some small bugs.
This is quite fixed easy by the guys from their support.
Respuesta de Connecteam
Hi Dean,
We appreciate you taking the time to review us!
It's great to hear you're happy with the product experience of Connecteam as an all-in-one solution!
It's important for us to provide a real all-in-one solution to businesses, not only from the product side of things, but also from the pricing perspective. So we're super happy to hear you're satisfied with our affordable plans and customer support.
Thanks!
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Experiences!
Revisado el 27-09-2021
First of all we have been wowed with the responsive customer service from Reps who all have an...
First of all we have been wowed with the responsive customer service from Reps who all have an expertise. We have found everyone we have worked with or asked questions of to be very knowledgeable.
Puntos a favor
Love the interface and its very user friendly
Puntos en contra
At this time I really can't think of anything.
Respuesta de Connecteam
Thank you so much for the amazing review, Lori!
All customer-facing employees in Connecteam are no less than real Product Experts! We spend a lot of time and resources on making sure that each and every one of us knows the product, the common use-cases, the main industries our customers are from, and more! We believe that's the only way to provide our customers with an excellent product and top-notch customer service :)
Receiving this acknowledgment from you is a big deal for us, so thank you!
Feel free to reach out to us at any time if you have any feedback or suggestions for us :)
Thanks!
- Sector: Deportes
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great software would recommend
Revisado el 01-06-2022
I'm generally happy with it - the customer service is great.
I'm generally happy with it - the customer service is great.
Puntos a favor
The employee scheduling is so easy to use, it's a really intuitive design and you can implement it and get employees on boarded so quick with it
Puntos en contra
I dislike that I can't book 1-2-1 sessions for employees - a live timetable I can send front end to customers so they can book my employees out per session. Would be a great add. It's also not cheap price wise.
Razones para cambiar a Connecteam
I felt like it offered the best overall service when i used the free trialRespuesta de Connecteam
Thank you so much for your review, Harry!
It's great to know that you find Connecteam to be simple to use both for you and for your employees and that you're happy with our customer service :)
Although Connecteam is an employee management tool, we already talk internally about adding capabilities for the business' customers to book their meetings directly in the schedule, so that's definitely something to look forward to in the future :)
If you have any more feedback for us or would like to suggest an improvement, please reach out to us at [email protected] at any time :)
Thanks again!