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Opiniones de 536
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Buen aplicativo
Revisado el 20-07-2023
Puntos a favor
Me ha permitido llevar el control del ingreso del personal.
Puntos en contra
Podria mejorar mas cuando se solicita informes mas detallados.
- Sector: Ingeniería industrial o mecánica
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Reseña ontheclock.com
Revisado el 01-02-2023
Experiencia muy buena, no solo sirve para fichar la entrada y la salida, sino que también gestionas...
Experiencia muy buena, no solo sirve para fichar la entrada y la salida, sino que también gestionas tus vacaciones, permisos , etc
Puntos a favor
Me gusta que se hace todo desde el móvil. Es muy fácil de usar
Puntos en contra
A la Hora de subir algún justificante este tarda un rato

- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great product and great cost
Revisado el 11-06-2018
Ease of use for myself as well as my employees.
Ease of use for myself as well as my employees.
Puntos a favor
We have a small office with less than 20 employees and it does all that I need it to do as far as tracking the time, the PTO requests, holiday pay etc for my employees.
Puntos en contra
Would like easier reporting. It doesn't have the detail that I would like for each week of pay. We pay bi-weekly and I have to put in custom dates to check each week alone.
Respuesta de OnTheClock
Hello Charla,
We would be more than happy to explore the possibility of adding additional details for easier reporting. Thank you for your feedback!
-OTC Team

- Sector: Comercio minorista
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Get rid of time keeping , payroll tracking headaches!
Revisado el 25-09-2018
OnTheClock.com was great! Easy to use, the whole staff and management loved it.
OnTheClock.com was great! Easy to use, the whole staff and management loved it.
Puntos a favor
Accessible anywhere, easy to use, what else can you ask out employee time tracking software? OnTheClock.com made time tracking simple. We found the ease of use really enhanced participation and reduced errors.
Puntos en contra
The interfaces could use a little freshening up, but it's a small thing.
Respuesta de OnTheClock
Hi Ed,
Thank you for the kind review. We have great news! We are freshening up our interface and should be released within the next few weeks or so.
Have a great day,
-OTC Team
- Sector: Vidrio, cerámica y hormigón
- Tamaño de la empresa: 2-10 empleados
- Software usado Otro durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Unprofessional Customer Service to say the very least
Revisado el 04-06-2020
I believe that the software has great potential, but with mediocre customer support...what do you...
I believe that the software has great potential, but with mediocre customer support...what do you have?
Puntos a favor
Was anxious to try the software and get set up for next payroll
After watching the introduction video, reading the features and customer reviews it seemed to be the right fit for what we were looking for and was hoping for some additional information before signing up, until I made the call and spoke with one of your reps
Puntos en contra
I was impressed with the capabilities of what the software could potentially provide for my business. However, the customer service was poor and very unprofessional. The individual who answered seemed put out by the call and was very short in his answers and did not expand on any of their services. He seemed irritated by having to answer any questions. I also heard his dogs barking in the background which interrupted the conversation. I understand that people may still be working at home due to COVID, but I expected professionalism just the same. After hearing the dogs barking I asked if they had a call center and his reply was "this is it, the number you called". Nevertheless, after reading several reviews and the positive comments about their OnThe Clock customer support I was disappointed that my experience had not met my expectations or that of the many reviews.
Their website even invites you to call...(Under the contact tab)
Contact Us
We would love to speak with you about any comments, questions
or concerns. Please do not hesitate to use the contact information below.
Apparently, not the case.
Respuesta de OnTheClock
Hello and we cannot thank you enough for your feedback. Please let us start off by expressing how sorry we are for your bad experience with a customer support rep. We would love to make this up to you and gather additional details so we can prevent this from ever happening again. Please contact us.
Have a great day,
-OTC Team

- Sector: Bienes de consumo
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
This program has made managing employees hours so easy!
Revisado el 19-03-2018
Remote employees ability to clock in/out easily.
Remote employees ability to clock in/out easily.
Puntos a favor
We have 45 part time staff that never step foot in our office. This program easily allows our employees to manage their hours remotely! Everyone's hours are now in the same place!
Puntos en contra
I haven't found anything that I don't like yet and I have been using it for 2.5 years. The developers are always listening to ideas and "wants" from their customers and upgrading the program constantly!
Respuesta de OnTheClock
Thank you for the review.

- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Tried Many - this is by far our favorite
Revisado el 23-04-2018
Puntos a favor
Love the ability for employees to submit time off requests, and the ease of use for all. Streamlined timekeeping as well as vacation and sick day tracking.
Respuesta de OnTheClock
Hi Pamela,
We appreciate you taking the time to write a review about your experience with OnTheClock. Have a great day!
- Sector: Servicios financieros
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy to use
Revisado el 15-12-2022
I like that you can send an explanation as to why you did not clock in at the correct time. I also...
I like that you can send an explanation as to why you did not clock in at the correct time. I also like that you can request time off through the program.
Puntos a favor
OnTheClock is so easy to use you can use an app or computer.
Puntos en contra
I can't think of anything that I don't like.

- Sector: Seguros
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great product
Revisado el 21-01-2019
Puntos a favor
OntheClock has helped our businesses payroll so much. I love the ease of use and the mobile site is great. It is so easy to use and is a great product.
Puntos en contra
I honestly do not have anything that I dislike about the product.
Respuesta de OnTheClock
Hi Stacy,
Thank you for the great review. Have an awesome day!

- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Ontheclock.com great time management app
Revisado el 07-05-2018
Ease of use for the admin and the employees, great low cost solution.
Ease of use for the admin and the employees, great low cost solution.
Puntos a favor
It's free for 2 or 3 users, it works really well, they have an app for your phone the techs are able to sign in and clock in and out, it tracks their location where the punch is logged, great to make sure your employees are clocking in where they are suppose to be.
Puntos en contra
Managing the state that the tech is working in is a little more of a pain, I think they could make it a little better.
Respuesta de OnTheClock
Hi Scott,
Thank you for the review. Our services are actually free for 2 employees or less, not 3 or less. We appreciate you taking the time to give us some feedback.
-OTC Team

- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Love this program. Easy for Employee's, Easy for Business Owners. Highly Recomended.
Revisado el 24-10-2017
Easily track employee's time cards, also our Clients can add us as administrators so that we can...
Easily track employee's time cards, also our Clients can add us as administrators so that we can process their payroll with out having to bother our clients.
Puntos a favor
It is very cost effective for small business owners. The Program is also very easy to learn and navigate.
Respuesta de OnTheClock
It is so great to read this, Lauren. Thank you for the review.

- Sector: Práctica médica
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great option for low cost time clock
Revisado el 10-06-2019
We have a small business, I really appreciate the free option for the few staff members that I have.
We have a small business, I really appreciate the free option for the few staff members that I have.
Puntos a favor
It's so easy to use! We didn't have to spend hours training staff how to use the software.
Puntos en contra
Nothing! No complaints! We love the software.
Respuesta de OnTheClock
Hi Charlotte, thank you very much for the awesome review!
- Sector: Práctica médica
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Love this product
Revisado el 12-08-2019
Easy, professional, intuitive, inexpensive, feature rich, and a set-it and forget-it type of...
Easy, professional, intuitive, inexpensive, feature rich, and a set-it and forget-it type of product. We have never had to call for customer service in two years of use.
Puntos a favor
It's accurate, easy to use and implement, super reliable, and very cost efficient. Don't let the big payroll services sell you an expensive time clock product that isn't better than OnTheClock.com and that costs 10 times more!
Puntos en contra
What I like least about this software is that I didn't know about it years before I implemented it. We were using a paper system for time reporting by employees until we found someone padding their hours. OnThe Clock.com stopped the padding process immediately and paid for itself 10 times over.
Respuesta de OnTheClock
Hi Mark,
Wow, wow, wow. This is what we have to say from your awesome review and feedback. It makes OnTheClock very happy to read how we have helped you and your company. Sounds like you had an issue with time theft from an employee, which is a huge situation among millions of companies in the world.
Thanks again,
OTC Team
- Sector: Servicios jurídicos
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Ontheclock makes it absurdly easy to track time and punches.
Revisado el 31-05-2019
Ontheclock allows us to easily track punches across all employees and locations, even remote...
Ontheclock allows us to easily track punches across all employees and locations, even remote employees who work from home. It also ensures quick, easy, and accurate punches from employees as they don't have to spend any more than a couple of seconds to punch into the Group Punch site once it's up.
Puntos a favor
The incredible amount of flexibility it offers is amazing. You can set or restrict punches from specific devices, regions, IP addresses, and similar on a per-employee basis or account-wide, allowing you to make sure that every employee is punching in when and were it's appropriate to do so. It allows a per-employee automatic accrue system for PTO. Approving PTO requests is a breeze as well.
Puntos en contra
In terms of end-user friendliness, it's a bit rough for non-tech-savvy folks to find the specific website they should log into and punch from - just going to ontheclock.com doesn't actually show anywhere you can log in or punch. This leads to needing to explain specific steps and URLs to users, or sending them a link to click, rather than just telling them to go to the site. It's also a bit of a hassle to reach the Group Punch site where employees can simply enter their employee number to punch in or out, and that could easily be resolved by having an application you could download to turn a desktop into a punch station.
Respuesta de OnTheClock
Hi Jonathan, thank you for the great review and awesome feedback. We always like to hear how we can improve. Have a great day :)
- Sector: Práctica médica
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
We love OnTheClock
Revisado el 20-05-2019
We've tried other time keeping solutions, but have stayed with OnTheClock now for approximately 7...
We've tried other time keeping solutions, but have stayed with OnTheClock now for approximately 7 or so years because it is so easy and versatile. We don't even use half the available functions because our office is small and "easy", but it's nice to know all those other functions are there for more complex businesses. In only word, the reason we have stayed is because it is "SIMPLE" and we just love that this is one thing we can count on that won't be a hassle.
Puntos a favor
Prior to switching to OnTheClock we actually had a thumbprint scanner. Half of our employees couldn't get it to scan their thumbs consistently. We have satellite offices that created a lot of manual adjusting because we only had one scanner. OnTheClock is sooooo much easier! Accessible from anywhere you have internet access and if there are manual corrections/adjustments to make they are a snap and biweekly I get OnTheClock to email our accountant timecards with no hassle.
Puntos en contra
n/a - can't really even think of any cons.
Respuesta de OnTheClock
Hi Jennifer,
Thank you for your kind review! Your feedback on how you use our time clock system for your business is very important to us as well. Have a great day!
- Sector: Seguridad informática y de redes
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Efficient and Complete
Revisado el 12-01-2021
Overall it was exactly what I needed. The tools are very simple and easy to manage. The reporting...
Overall it was exactly what I needed. The tools are very simple and easy to manage. The reporting is direct and to the point. It doesn't offer many thrills, but for the cost it's well worth the price.
Puntos a favor
The mobile platform gave a quick way to track the jobs with GPS and time stamps - VERY valuable as a contractor who travels to jobs all over. Keeping track of each client is a huge value for end of quarter reporting.
Puntos en contra
Wish they had a billing/invoicing component as part of their tool. It would be super if an invoice could be sent immediately to the client. If there IS this feature, I've not seen it yet! It does have to be connected to the Internet always for the tool to work fully... it would be nice if you could still check-in with GPS and have the software automatically add the stamp/clock track create the entry WHEN you get back online?
Respuesta de OnTheClock
Hello Matt, thanks so much for your review and feedback. We appreciate the features requests and always pass these along to our developing team for future ideas.
Have a great day!
- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Easy to use
Revisado el 03-02-2020
We had an employee who's attendance and time were in question. We decided to switch from our paper...
We had an employee who's attendance and time were in question. We decided to switch from our paper system to on online system where clocking in and out were required. This software did exactly what we needed it to.
Puntos a favor
The set up and daily use is very easy. We are a small company and didn't need a complicated system at this time. It also looks like it will be a good program as our company grows and hires more employees.
Puntos en contra
Sometimes as Administrator I need to over-ride the punches. It takes me a while to get it right. Could be just that I don't remember how to do it since its not an everyday thing.
Respuesta de OnTheClock
Hi Vivian!
We value your feedback and appreciate your review. If you ever need assistance with over-riding punches, please do not hesitate to contact us - we will be more than happy to assist you. Have a great day.
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
On the clock is easy for the employees to clock in/out.
Revisado el 04-07-2017
Puntos a favor
Easy for the employees to use. They are able to see their hours worked without an issue. It is also easy for me to see who is in and not.
Puntos en contra
On the clock, need more options for reporting. I would like to be able to print in first name order, that is the order QuickBooks has the employees. It would be nice to be able to add the salary employees to keep track of vacation, sick and holiday. I wish there was a way to add holidays for all employees, not individually.
Respuesta de OnTheClock
Hello Charisse,
Thank you for the review :) You're right, we do need more reporting options and this is something that we would like to have available sooner than later.
-Salaried employees can track vacation, sick and holiday using OntheClock. They would do it the same way hourly employees do, except they would not punch in or out each day using the punch clock.
-The employer can add bulk pto using OntheClock PTO Menu -> Bulk PTO.
I hope this information was helpful. One of our customer support members will be reaching out to you soon to help assist you with these options.
Have a great day, OTC Team
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
We use this for employees, entering hours daily and for tracking weekly hours.
Revisado el 12-03-2018
Puntos a favor
Ease of entering hours for the employees and retrieving hours to send to payroll for me. Apparently I'm supposed to make something up to fill the space here... That's pretty ridiculous.
Puntos en contra
That PTO is automatically added to the pay hours when requested by email & approved. This has caused a lot of confusion in our organization. I'd like to see the ability to set a limit on hours that employees cannot go over. Vacation/PTO hour tracking is not easy from what I can find there. I end up tracking that on a spreadsheet, which is a pain as the employees cannot see that and it is not automated.
Respuesta de OnTheClock
Hi Tammi,
Sounds like you may need assistance with some of your time clock settings. Please give us a call at 888-753-5999 and we will be more than happy to help you. Thank you for your review!
-OTC Team
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
easy to use
Revisado el 03-07-2018
Puntos a favor
very simplistic to figure out - no training needed. It is straight forward. It was quick to be figured out, I didn't have to have the people take time out to do a training.
Puntos en contra
TOO simplistic and doesn't offer the best options for flexibility. -
The PTO accrual is horrid in that it doesn't have stopping points.
ex: - someone hits their 5th year and I to change the amount of time they are accrueing - it goes back to the date - but disappears if I move the date forward.
Respuesta de OnTheClock
Hi Cyndie,
Sorry for the inconvenience you are experiencing. We would love to resolve this issue for you and see if you have everything setup the best way for your company. Please contact us at 888-753-5999 at your earliest convenience so we can help you the best we can. Thank you for your feedback.
-OTC Team
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
I have been using OnTheClock.com for 10 years - and have instituted it in many clients office...
Revisado el 18-06-2018
Easily accessible time information.
Easily accessible time information.
Puntos a favor
Easy to set up - implement. Easy for staff. Easy to access. Security lock down features makes it trustworthy.
Puntos en contra
Would like to force staff to change password more routinely. At some point when the staff get larger, the price can go from very affordable to questionable.
Respuesta de OnTheClock
Hi Patricia,
Thank you for the kind review. Regarding the price, our pricing per employee actually decreases with the more employees you add, so no worries there. Also, your employees do have the option to change their own password as long as you have this option turned on. How you can turn it on/off is go into the Employees tab, select the General Tab, and scroll down where it says Additional Options. You will see "Allow Changing Password" and you will have the option with a drop down box. Hope this helps :)
- Sector: Recursos Humanos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
10 year customer!
Revisado el 13-06-2019
I would recommend OTC to anyone or business needing to keep track of their employees hours, rather...
I would recommend OTC to anyone or business needing to keep track of their employees hours, rather it be a large or small company. OTC is set up in a simple and user friendly way.
Puntos a favor
We have been using OTC for 10 years and have never had any problems with them! We have tried other time card services in the past but none have been as easy or as simple and user friendly.
Puntos en contra
We have not had any issues with using the software in the past 10 years and when I did have to call in the one time, my question was answered and I got to talk to a person and not an automated voicemail.
Respuesta de OnTheClock
Hi Christina,
Thank you very much for reviewing our employee time clock. Also, thank you for being a user of ours for so long - we truly appreciate it! Have an amazing day!
-OTC Team
- Sector: Práctica de la abogacía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A Truly Great Tool
Revisado el 31-12-2018
It has been easy to implement, the staff are prompt with their responses to my questions and best...
It has been easy to implement, the staff are prompt with their responses to my questions and best of all, the price is perfect!!!
Puntos a favor
My employees find this software perfectly easy! As the administrator, access is flawless, changes can be made easily, I can archive all previous entries, I can easily make changes to each employees details such as pay, vacation, holidays, etc. The cost, well, you just can't afford not to have this as an important tool in your office!
Puntos en contra
I do not have any 'cons' to date and I have been using this system for years!
Respuesta de OnTheClock
What a great review! We truly appreciate you taking the time to write a detailed and kind review about our time clock system.
Have a great day,
-OTC Team
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
This is perfect for our needs - it is a great value for a company with less than 5 employees.
Revisado el 29-05-2018
Time saver and less need to research correct arrival/departure times.
Time saver and less need to research correct arrival/departure times.
Puntos a favor
I like being able to control the location of log in as employees were taking advantage when they were permitted to clock in/out from their phones. Great having ability to have holiday and vacation hours added and tracked automatically.
Puntos en contra
Would like a place to record individual notes regarding excused/unexcused absences or tardies, call offs and reasons provided for call offs.
Respuesta de OnTheClock
Hi Susan,
We appreciate the review! We do offer an option at the bottom of the time card entry to enter notes. If you need any assistance please contact us at 888-753-5999 and we will be more than happy to show you how to do this :)
Have a great day,
-OTC Team
- Sector: Práctica de la abogacía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 7.0 /10
Beats the Alternative
Revisado el 17-08-2020
Positive. Ive recommenced to two fellow business owners and they both feel like I do, overall great...
Positive. Ive recommenced to two fellow business owners and they both feel like I do, overall great product
Puntos a favor
I have tried a few competitors and I like OTC the best. I like that it shows you where the employee punched from, so when I'm out of town or during covid when everyone is WFH I can ensure they aren't clocking in from other locations. Overall it works for my needs and we set its periods its counting to match our payroll periods and it makes pulling time a breeze.
Puntos en contra
I wish it showed punches from other days as far as locations, like so I could look back over a significant time period or go back to pull a specific punch location. I also wish the pricing was lower. I am about to add another employee and costs add up so fast running a business
Respuesta de OnTheClock
Hello Jessica! Thank you so much for the great feedback.