Opiniones de Synerion

Easy to use. COnform to Canadian laws. Saves us lots of time

When you want to make changes to initial configuration

It is easy to use and give you all the revelent information.

Nothing: Every thing looks great. It is user friendly. Provides all the required information

- Customer service is good. The reps try to help us as much as they can.
- Scheduler can be used by employees that are 9-5 standards hours
- Allowing export reports,, helps with administration side.

- Employee annual entitlement is not displayed on dashboard and a report is not available
- Synerion does not directly export into payroll platform.
- Scheduler is more ideal for retail and not an office environment.
- No mobile app for Synerion Agile
- Past absence history on Employee portal is not available. This is one of the main reasons for us to
move to an online portal.
- Can not bank lieu days.

the visual and easy enough to find your way

for the moment it's correct it's still too new for me remain to see in some time

Synerion is a very intuitive system which is very easy to use for employees, managers and administrators

No much to be improved. Synerion also offers regular updates and info sessions on new features.

Having employees use the online timecard feature helps take the onus off the managers

Integration across PST and EST time created issues with clocking in and payroll

easy to use, friendly user, manage holliday very easy to add on

when people punch should bring back to the schedule in place

Comprehensive data base
Ease of use
Employee portal

Would love to see a “click&pick” reporting feature

I was a member of the team who evaluated many different softwares and decided on Synerion. Ease of implementation, scheduling, reports and exceptions are all pros in my view.

I have not encountered any Cons at this point.

User friendly and web based, so it works on any device.

Doesn't show the current time before punching in/out

The software is pretty customizable. We have various types of employees with many different schedules. We found this to be pretty straight forward to set up and utilize.

There are a couple of things that we had to work around but for the most part, it works for our company.

I personally like the time clock, and that was the main reason that we picked Synerion. Also because most companies that we researched were American, and we wanted a Canadian company.

I have not come across anything about Synerion that I don't like!

Synerion system is extremely user friendly. The implementation process is fairly quick and went extremely smooth for us. The employee self service request for vacation/time off has significantly reduced the amount of paperwork and is a feature I would recommend for any company looking to reduce paperwork. Going from handwriten timecards to employees using key fobs to punch in and out of work has also drastically reduced the manual work load.

There is nothing negative I can write about Synerion. It is a very user friendly program that even the not so tech savvy individual could use.

easy to use, the guide explains well, easy to understand and to find

Nothing, I have nothing negative to say about the system

Easy to use and learn. Great way for employees to use the system on any computer, plus allows for mobile punches. Mobile is a nice feature when employees are not working in the office. The geo-location is nice to make sure they are at the correct location when clocking time. The reports are good and easy to use

It would be nice if the software allowed you to create the payroll as well (removes taxes and includes hourly rates).

I loved that Synerion was so easy to use for onboarding!

Nothing! It was a great experience and a great product.

Complete control. We now have visibility of our work force which is saving dollars! The system is easy to use once you play around with it. I highly recommend watching all the videos - there are various features that save you time, but without watching the videos you likely wouldn't see them.

The system cannot automatically generate punches (for salaried employees we only want them to clock in, for attendance purposes) and therefore create a lot of errors each day that I manually have to fix.

Without giving a manager complete visibility to other departments, they cannot see other departments vacation bookings.

tech support is great and very responsive. Using SQL server is big plus. Interfaces to our clocks easily. Good system and does what we need it to do.

reporting requirements can be a little complicated when we wanted customize and make our own reports. Better API interface to get data needed.

The staff in the Customer & Technical Service Teams are extremely responsive, and provide fast turnaround to any questions/needs that arise.

The ad-hoc report writing has been sketchy - steps have been taken to improve this feature, but still some progress to be made.

Improves time to calculate payroll, we started with paper time cards, this was a huge step in reducing the time it took to manage payroll. employees are paid on time and correctly.

it took some time to get use to the change but once i did i was fine.

It does everything we need it to do. It's easy to follow and update.

nothing - it's perfect. we use it every day and it works great.

The ease of use, accruals, ESS for staff to view accrual balances, mass copy saves so much time in scheduling employees

The phone app for the schedulers could be improved so there is more functionality to actually schedule people on/off, etc.

Information like accruals, is all real time, it works well with the weekly timesheets.
The reports are good.
Cost benefits are great, and system is a lot more reliable than our last one.

We would like to have keyboard shortcuts in the system. For example being able to use "tab" to select an employee in the employee selector when searching, instead of using the mouse.

Our rep was very accomodating and was very timely to help when we were stuck.

At first, we were afraid we were not going to get all the tools we needed, but it was all worked out and we are happy with the end product.