Opiniones de Flipcause
Flipcause
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Opiniones de 330
- Sector: Grupos de reflexión
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Customer-centric, growing, value-priced.
Revisado el 16-06-2018
Puntos a favor
The Flipcause team is very responsive to their customers. They don't feel like some gigantic organization that doesn't have time for you, like a lot of services out there. They're constantly working to expand and refine their product, and as a fellow startup, I can appreciate their roadmap and progress. And I don't think you'll find any other software that does as much for non-profits for their pricing. It's pretty unheard of.
Puntos en contra
Some of the backend of setting up campaigns and managing contacts is not as intuitive as I would want it to be. However, their support teams are super-accessible and willing to help. And, honestly, the more that a system is able to do, the less intuitive it generally is...no matter the system, you have to put in the work to understand it.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Take Your Nonprofit to the next level
Revisado el 03-11-2023
For the program that it is, we've loved it and it has been a significant upgrade from what we used...
For the program that it is, we've loved it and it has been a significant upgrade from what we used in the past. It also helped us to look more professional which helps when attracting donors and grants.
Puntos a favor
Ease of creating and implementing campaigns for all different types of events. The ability to easily implement what you do on the back end to your website.
Puntos en contra
It took awhile to learn or teach the program to my staff, but they also offer tech support that is very reliable and quick. We'd love to see more options added to make the program a one stop shop (mass email and text service most commonly wanted).
Respuesta de Flipcause
Hi Tim,
Thank you so much for leaving a review! We're happy to hear that you loved our program and that it's easy for you to create and implement campaigns for different types of events. We're also glad that you're not having any difficulty managing your website.
Mass mailing is definitely on our roadmap, and we can't wait to release it in the future. I'll be sure to let you know when we're closer to a release date. In the meantime, don't hesitate to reach out with any questions or concerns!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Tiny Paws Pug Rescue
Revisado el 08-07-2021
I do not like that every time I email the same question, I get the same screen shots. I have not...
I do not like that every time I email the same question, I get the same screen shots. I have not had a one on one conversation. Also, when I finally asked the same question, I was told it wasn't possible to end it on a specific date AND time for each campaign. I do not understand why that is not customizable.
Puntos a favor
The fact that we can send donors to a specific campaign and that they pay for the processing free. We use Linktr.ee to create multiple campaign links for our Instagram Bio
Puntos en contra
It is very clunky, non-intuitive when setting up a campaign. There are so many random parts to upload pictures. We have to keep trying to preview when cloning a campaign to make sure we get to the many different sections to upload. It would be helpful if each section had a hint on the preview page.
Respuesta de Flipcause
Thank you for the review! We're happy to hear that you've been able to easily link your donors to your campaigns and that they've been able to help save you money by covering the processing fees. Thank you for the feedback regarding campaign settings and including the option to add a campaign end time in more than just event/registration campaigns. I'll be sure to bring your feedback to our product team.
I'm sorry to hear that you've had anything less than a stellar experience with getting your questions answered over email, and I can completely understand how that might be frustratingI'll be sure to bring this up to the team as well. Please always feel welcome to give us a call to speak one-on-one with someone on your Success Team whenever you need support, and we'll be happy to help. Don't hesitate to let us know if there's anything else we can do to help!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Cusomter Service
Revisado el 02-10-2024
EXCELLENT- I have loved every encounter with staff and customer service as well as working on the...
EXCELLENT- I have loved every encounter with staff and customer service as well as working on the site.
Puntos a favor
All staff I have encountered are extremely helpful and respond in a timely manner. I am new to Flipcause and have been navigating and learning the site on my own. It's pretty easy to navigate and the customer service is excellent!
Puntos en contra
Nothing - I have experienced nothing that is difficult to work at Flipcause.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Small nonprofit FlipCause user since 2016
Revisado el 14-09-2023
Easy to use all under one umbrella; frees up my time for other tasks.
Easy to use all under one umbrella; frees up my time for other tasks.
Puntos a favor
I love the way Flipcause integrates so many previously separate functions under one easy and efficient roof: event registration, payment, sponsorship, volunteer management, campaign landing page, in-kind donation offering and even website. Since our nonprofit has a very small staff, it makes it so much easier
Puntos en contra
The Weebly website is functional, easy to set-up and perform basic editing. However the options for appearance is quite limited and needs professional coding to make it look really professional and slick.
Respuesta de Flipcause
Hi Karen,
Thanks for the review! It's so great that you love the way you can use different functions all in one place, and we love to hear that you've stayed with us for so long.
Please continue to reach out to us for support. We're here for you and looking forward to continuing to support your organization's needs.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Flipcause is fabulous
Revisado el 06-09-2023
Flipcause makes campaign management easy and efficient, with clear reporting, user-friendly design,...
Flipcause makes campaign management easy and efficient, with clear reporting, user-friendly design, and an excellent end-user experience.
Puntos a favor
Flipcause is so intuitive and easy to use. I love all the features, especially the campaign tools and reporting. The customer support is superb! My success team is professional, efficient, and timely.
Puntos en contra
We use a newsletter and website platform that does not integrate with Flipcause. Having said that, Flipcause is still easy to use, I have been able to create a design in Flipcause that appears seamless with our website platform.
Respuesta de Flipcause
Hi Dianne,
Thanks for the review! We're so glad to hear that you love the features and that the platform is intuitive and easy for you to use. And what an honor for you to say that the support you receive is superb and that your Success team is professional, efficient, and timely. I'll be sure to relay your words to them.
We're also proud to hear that we make your campaign management easy and efficient and that your end-user experience is excellent.
Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Review of FlipCause
Revisado el 03-01-2024
Good and fair so far. I am keeping one eye open though.
Good and fair so far. I am keeping one eye open though.
Puntos a favor
Set it and forget it. User friendly and good service if I need help.
Puntos en contra
Telling me that they wouldnt raise the monthly service fee, and then try to raise ot on me, after also receiving a percentage of my donors gift.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Code Switch
Revisado el 07-09-2023
I always appreciate the support provided by the Flipcause Team. They are readily available to...
I always appreciate the support provided by the Flipcause Team. They are readily available to answer questions, always friendly, and competent at giving us just what we ask for and need. This saves us time and ensures that we can reach our fundraising goals. For a small nonprofit like ours, this makes a big difference. So grateful for Flipcause! It's worth the money spent for sure!
Puntos a favor
The access to a technical support team to help set up campaigns
Puntos en contra
Trying to figure out how to create the reports I need.
Respuesta de Flipcause
Hi Tonya,
Thanks for the review! We're so happy to hear that you're getting your money's worth, that your Success team is able to help you set up your campaigns, and that they are able to answer your questions, always friendly and competent at giving you what you need.
Also, here's an article to help you with Flipcause Reports: https://help.flipcause.com/flipcausehelp/article-detail?flipcause-report-types
Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Plastic Ocean Project NGO
Revisado el 05-07-2023
I have recommended Flipcause because I think it is one of the best, user friendly, and affordable.
I have recommended Flipcause because I think it is one of the best, user friendly, and affordable.
Puntos a favor
I like that our website and fundraising is all in one place. Your team is very responsive and helpful.
Puntos en contra
It takes too long to get our funds. It is one of the reasons why I'm looking elsewhere. The other reason is wanting to do more with our website but limited layouts.
Respuesta de Flipcause
Hi Bonnie,
Thanks for taking the time to leave us a review! Wow, we're so happy that you like your website and fundraising all in one place and that your Success team is helpful and responsive to you. We're also honored that you think we're one of the best, user-friendly, and affordable platforms out there. That's what we strive to do! And we totally appreciate you recommending us to other nonprofits.
We hear your concerns about the transfer time of your funds and want to do more with your website. I'll be sure to share that with the team.
Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 3.0 /10
Flipcause is irreplaceable!
Revisado el 04-05-2023
Flipcause has been extremely helpful from Web management to donor campaigns.
Flipcause has been extremely helpful from Web management to donor campaigns.
Puntos a favor
I love the Campaigns that can be customized and make everything easy from beginning to end.
Puntos en contra
I dont currently have any problems with flipcause.
- Sector: Instituciones religiosas
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Flipcause has helped us raise more money than we were able to before
Revisado el 02-06-2023
Flipcause is helping us to take in more donations because that is its focus. We are able to funnel...
Flipcause is helping us to take in more donations because that is its focus. We are able to funnel program registrations through the Flipcause campaigns so that we get donations and people signing up for our programs. The tech support at Flipcause has been phenomenal and extremely helpful.
Puntos a favor
I like the easy way we can set up campaigns, and then communicate with people that sign up or donate to that campaign. The interface is very flexible and thorough. Creating a website with Flipcause has also been easy to do, as is maintaining it.
Puntos en contra
It is missing a relational database which would be very useful to us. In addition, it doesn't have a batch mailer capability so we have to maintain a separate database for emailing people.
Respuesta de Flipcause
Hi Thea,
Thanks for leaving us a review! That's so great to hear that you're able to raise more money, set up campaigns and create your website with ease, and communicate with people who sign up or donate to your campaigns. We're also glad that you find your Success team phenomenal and extremely helpful. I'll be sure to relay your kind words to them.
Mass emailing is definitely on our roadmap. I'll be sure to communicate with you as we get closer to a release date. And please continue to reach out to us for support. We're here for you and looking forward to continuing to support your organization's needs.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
An awesome platform for our organization.
Revisado el 09-01-2024
Excellent experience with customer service and platform
Excellent experience with customer service and platform
Puntos a favor
The customer service is excellent. They help us with setup, mKing it easy and with any promotional/ fundraising events.
Puntos en contra
There are some limited features for rhe website, but not enough to complain about or want to switch to another platform.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Flipcause
Revisado el 03-10-2023
We have enjoyed Flipcause with it's ease of use for us and our donors. It helps us streamline all...
We have enjoyed Flipcause with it's ease of use for us and our donors. It helps us streamline all our needs into one platform.
Puntos a favor
All information is in one spot instead of investing and piecing together different platforms to create the same things Flipcause offers. They quickly and easily help with creating campaigns we need.
Puntos en contra
I, personally, am not incredibly tech savvy. While I do fine, it takes a bit to remember how to do things. But they do offer a "Help" button that has plenty of information to guide me.
Respuesta de Flipcause
Hi Meg,
Thanks for leaving a review! We're so glad that you've enjoyed our platform for its ease of use and that we're able to help you streamline all your needs. We're also pleased that we're able to help you quickly and easily create the campaigns you need and that you're utilizing our Help Center to guide you.
Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Flipcause Hits the Sweet Spot
Revisado el 11-03-2024
Good quality product. Compared to others above average.
Good quality product. Compared to others above average.
Puntos a favor
Ease of use, customer care response time
Puntos en contra
Availablity of customer care. Not available during critical hours.
- Sector: Artes escénicas
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Don’t know how we’d do it without Flipcause!
Revisado el 08-08-2023
A friend who has a growing nonprofit told us about Flipcause, and after careful research into other...
A friend who has a growing nonprofit told us about Flipcause, and after careful research into other groups, we selected them. I am so glad we did! Your success benefits them and their success benefits you, so it’s a great symbiotic relationship. They are happy to help and always cheerful! So thankful for them! Seriously, I do not know how we would have gotten everything done without their help!
Puntos a favor
We are a new nonprofit, within our first year, and as with most nonprofits we’re limited to just a few full time volunteers yet. Without flipcause to help us run the website, build campaigns, collect tickets for events, and so much more, I don’t know how we’d do it all! The absolute best part is their unconditional willingness to help with anything! They will always show me how to do it if I need to get it in immediately, but they are happy to walk right alongside us 100%. It’s like they are my most reliable, cheerful employee! So thankful for them!
Puntos en contra
I can’t think of anything really! Anything that is ever an issue…which I can’t think of anything that’s been pressing…they’ve been very quick to find a way to fix it.
Respuesta de Flipcause
Hi Jennifer,
Thank you so much for your thoughtful review! We're so happy that you've had a great experience with us and that we've been able to support you with raising your nonprofit.
And we love hearing that you think of us as your most reliable and cheerful employee. That's what we aim to do!
We're also glad we've been meeting the various needs of your nonprofit, and we're continuously working to build more features and make improvements. We look forward to building out more functionality to even better serve you.
Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Happy with Flipcause
Revisado el 11-09-2024
Excellent experience overall, if I can't manage updates to the website, the support team does it...
Excellent experience overall, if I can't manage updates to the website, the support team does it for me promptly!
Puntos a favor
The customer service is exceptional! It's easy to navigate through the pages and most features are pretty easy. I also like that contacts get automatically transferred to MailChimp!
Puntos en contra
The website portal is not super intuitive but possible to navigate after watching tutorials
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great product for nonprofits
Revisado el 12-09-2023
Our experience with Flipcause has been very positive. We are going on our third year using the...
Our experience with Flipcause has been very positive. We are going on our third year using the services.
Puntos a favor
We like all of the features that Flipcause offers. We use the donor management and website maintenance features the most. Flipcause is always adding and upgrading to the list of features that they provide. We find their services beneficial especially when we are planning an event.
Puntos en contra
At the current time we don't have any cons to share.
Respuesta de Flipcause
Hi Cheryl,
Thanks for the review! It's great to hear that you like all of the features we offer and that you're able to fully enjoy our donor management and website maintenance features. You can count on us to add and upgrade features your nonprofit can use. We're here for you and looking forward to continuing to support your organization!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great customer support, love the team!
Revisado el 03-01-2024
Overall it is good but not great. The support is great but I wish I could do things easier on my...
Overall it is good but not great. The support is great but I wish I could do things easier on my own.
I get the product free from Social Good.
Puntos a favor
The specialized customer support. The quick turnaround.
Puntos en contra
Setting things up on my own. Things are described in a way that guide me to edit things.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Easy to use and has all the features we need.
Revisado el 02-06-2023
It is a good overall database for our small nonprofit. I like that they are coming out with new...
It is a good overall database for our small nonprofit. I like that they are coming out with new tools like integrating with Quick Books and Mail Chimp.
Puntos a favor
This has all the features we need for our small nonprofit. A database is only as good as the data you put into it, but once there, FlipCause is easy to use and has everything we need.
Puntos en contra
I would like more videos to teach me how to use features. Sometimes reading text is laborious and ineffective.
Respuesta de Flipcause
Hi Michelle,
Thanks for leaving us a review! We're so happy to hear that we have all the features you need and that the platform is easy for you to use. That's what we strive for!
Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization!
- Sector: Servicios jurídicos
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Flipcause is a good fundraising platform
Revisado el 10-07-2023
Puntos a favor
Campaign levels are easy to manage and help us communicate our message.
Puntos en contra
Payment has sometimes been delayed or slow.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy to use. Great for a small not for profit!
Revisado el 02-08-2023
The web design aspect is perfect for us. We are a small staff of the director and three part-time...
The web design aspect is perfect for us. We are a small staff of the director and three part-time staff.
Puntos a favor
It is easy to build and maintain our own website, and access a donor data base
Puntos en contra
A banner/scrolling feature where we could showcase photos or names of our sponsors
- Sector: Entretenimiento
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Not a Liar
Revisado el 12-06-2023
Puntos a favor
The Staff, they made it simpler to learn how to use Flipcause and solved any problem I had.
Puntos en contra
For us and our mission, there's little con. Maybe emailing subscribers would be helpful when there's a better way to contact supporters.
- Sector: Artes escénicas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Helped our non-profit grow!
Revisado el 21-04-2023
We have grown our nonprofit by increasing registrations and donatioms across the board!
We have grown our nonprofit by increasing registrations and donatioms across the board!
Puntos a favor
The system helps us manage our workshop registrations as well as waivers for hunderds of users per year!
Puntos en contra
I don't know how to pull reports very well.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great source of credit card transaction management
Revisado el 21-03-2023
I have been using Flipcause for many many years and enjoy using it.
I have been using Flipcause for many many years and enjoy using it.
Puntos a favor
The easy of transferring fund to bank account.
Puntos en contra
The transfer of fund to bank take 3 to 7 days.
- Sector: Recaudación de fondos
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Software
Revisado el 23-04-2023
Easy to track records.
Easy to track records.
Puntos a favor
This website is everything you need to be able to run a closely monitored business when it comes to fundraising efforts.
Puntos en contra
I am told by my web designer he needs to use a 3rd party website to create the layout I enjoy while FlipCause tells me I do not.