
7shifts
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Opiniones de 1132
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Excelente para la gestión de horarios y la programación de turnos de trabajo
Revisado el 03-05-2023
En general, 7shifts es una herramienta de programación de turnos muy efectiva y útil, que recomiendo...
En general, 7shifts es una herramienta de programación de turnos muy efectiva y útil, que recomiendo a cualquier empresa que desee mejorar su gestión de horarios y optimizar la productividad de su equipo.
Puntos a favor
La plataforma es muy fácil de usar, lo que significa que puedo crear y ajustar los horarios de trabajo en cuestión de minutos. Además, la aplicación ofrece una gran cantidad de funciones útiles, como la posibilidad de enviar notificaciones y recordatorios de turnos a los empleados, así como la capacidad de rastrear y gestionar las horas de trabajo y los días libres.
Puntos en contra
Algunas funciones avanzadas pueden requerir una tarifa adicional, lo que puede aumentar aún más el costo total de la herramienta
- Sector: Telecomunicaciones
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Programa Bueno
Revisado el 23-11-2022
Puntos a favor
Fácil de aprender a usar la aplicación, asignar tareas y control de horarios, fácil acceso a los usuarios
Puntos en contra
Buen programa para lo que se requiere control de tareas y horarios
- Sector: Servicios financieros
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 5.0 /10
7 shit
Revisado el 09-11-2022
Puntos a favor
Las caracteristica en las tareas al planificar
Puntos en contra
Lento en la.carga de muchos datos,se bloqueea
- Sector: Animación
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Demasiado bien
Revisado el 31-01-2023
Nos ayudo a agilizar los planes semanales y nos brinda mucha informacion
Nos ayudo a agilizar los planes semanales y nos brinda mucha informacion
Puntos a favor
Nos ayuda a la gestión de equipos ya que nuestro trabajo depende de software
Puntos en contra
Pues se hace pesado solo si tienes mala conexión pero eso depende de tu red

- Sector: Alimentación y bebidas
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Has all the tools you could need
Revisado el 01-05-2019
I get updates/push notifications from 7 shifts every week when my schedule is published, as well as...
I get updates/push notifications from 7 shifts every week when my schedule is published, as well as updates from my managers and corporate offices. I also sometimes use it to make work life easier. Really glad to have this piece of software I thought I'd never use. Very good for the restaurant industry and hourly positions.
Puntos a favor
It's a really nice layout, it has thought of just about everything you could possibly need to use the software for. I have personally found it very useful for looking up the contact information of my coworkers and keeping track of request off time. For people like servers who constantly drop/add/trade shifts with other people, there is a useful feature to do that as well.
Puntos en contra
It logged me out when I changed phones, don't think that's necessary to protect information on this kind of app, but was easy to recover password. Overall a very minor con.
Respuesta de 7shifts
Thanks for the review Sara! We're happy to hear that 7shifts has everything you need to make your work life easier. We really appreciate your detailed feedback and if there is every anything we can improve upon in the future, please just reach out to our team any time. Cheers!
- Sector: Hostelería
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Life with 7Shifts is all about the right communication with staff and managers
Revisado el 14-11-2019
I have two other software suites that offer what 7shifts does included in the price, 2 other...
I have two other software suites that offer what 7shifts does included in the price, 2 other software suites and I still would rather use 7shifts because of how awesome it is. My 50k POS bundle and my staff management suite both offer this, and I could save the cost of 7shifts per year - but heck no.
Puntos a favor
- Very Short Learning Curve
- The App is very stable and accurate
- Our staff enjoy using the app and don't see it as a burden, but a convenience
- With our package, the app is feature-rich without bloat.
- Developers listen to the community and add value as often as possible.
Puntos en contra
As with any software development, some features that would be useful for you may take time if they are more niche use cases.
Respuesta de 7shifts
Wow! Thanks for the amazing review Steven. I shared your review with the rest of our team, and it made our day to hear that 7shifts has provided you and your team with so much value. Knowing that you have chosen 7shifts over other tools you have available to you is a high honour and is what drives us to keep developing our products for restaurateurs like yourself. Please let us know how we can continue to raise the bar for you and make 7shifts an integral part of your operations.
- Sector: Hostelería
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 1.0 /10
7Shifts went to a great platform for a good price to completely unusable and shockingly...
Revisado el 02-11-2017
This software previously helped us save time and implement clear communication. It now is unusable...
This software previously helped us save time and implement clear communication. It now is unusable and has little to no benefit.
Puntos a favor
7Shifts has a clean website that is easy to use when it is up. The best thing about the software was how it worked before they updated the system to be unusable and increased their prices by almost 600%.
Puntos en contra
7Shifts' new tools are not thoughtful and don't work with other systems. They have overhauled their system and the new system consistently has issues that make the website and apps unusable. Additionally, the regular system crashes come as 7shifts went from a very reasonable a month depending on the size of your business, to $57 for what we were paying a month for previously. Poor support along with a "Sorry! You are SOL" way of doing business makes 7Shifts a must avoid. Every update from 7Shifts has also included problem after problem. While the system to sign up for their service never goes down, the apps and website are now regularly unusable.

- Sector: Práctica médica
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
workable scheduling app
Revisado el 02-10-2023
Puntos a favor
Easy to maintain a schedule and put a shift up for grabs. You can track your hours and see who you are working with. I like that it automatically tells you the manager on duty and the ability to message them directly. I like that feature where you can give a shout out I think that is different and unique. I like the ability to look up anyone in 7shifts and message them directly or create a group message.
Puntos en contra
I think maybe the layout could use some improvement
- Sector: Hostelería
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A Huge Lifesaver for Our 250-Seat Restaurant
Revisado el 30-10-2019
I really love the 7shifts people. They are passionate about what they're doing, super engaged with...
I really love the 7shifts people. They are passionate about what they're doing, super engaged with customers and always working to make us happy. They are a tech company that is really keeping the customer's needs in mind and working to make our lives better/easier. At this point I couldn't fathom losing the 7shifts toolkit at Prairie Dog Brewing.
Puntos a favor
7shifts is really geared toward restaurant shift/labour management and communications, whereas so many of the other scheduling softwares out there try to fit the general case and don't handle the high-paced, dynamic nature of restaurant staffing nearly as well. From our perspective, 7shifts literally cuts down 5-10 hours a week of admin time, while also providing us a convenient, central location for communication with staff, basic HR data, etc. We use the free 7punches app to track time punches, which also has some nifty features that help us manage labour costs and keep better tabs on things like lateness. What I'm most excited about now is 7shifts' built-in "Optimal Labor" tool, which combined with our POS sales integration, provides me with HOURLY forecasts for my sales on given upcoming week, then tells me how many servers, bartenders, etc it thinks I should have on based on my sales, labour targets and past scheduling. It's not perfect, but its hugely helpful and lightyears ahead of what we were doing in the past, taking only a fraction of the time. 7shifts is a tech company that really gets restaurants and what we need, I eagerly anticipate every update to the software.
I'm a techno-geek at heart, with my own tech industry experience, and by working with the 7shifts people and products, I immediately see a really healthy, creative tech culture at the company, which are poised to keep moving at a phenomenal pace and quality of output.
Puntos en contra
I wish we could get the Machine Learning auto-scheduler feature at "The Works" package level, even as a priced add-on. Currently the only way to get it is to sign up for a massively more expensive package that is really designed for franchise chains with many locations to handle. We have just one location, but really want the auto-scheduler (it's absolutely brilliant).
I love the 7shifts web API and use it for quite a lot of our own software, but the documentation is really incomplete/out of date and I have to do a lot of reverse engineering either from their website or by making educated guesses. I can imagine that this might cause some friction or limit the abilities of third parties to integrate with 7shifts.
Third party integrations have not been as robust or full-featured as I'd hoped, at least the TouchBistro/7shifts integration, but I think that's more due to the other side of the integration than the 7shifts people.
Alternativas consideradas
QuickBooks TimeRazones para elegir 7shifts
7shifts is really a suite of extremely well-thought-out and heavily integrated tools that work in concert to form a single application/website where the whole is greater than the sum of its parts. Their user and administrator documentation is great, they have mobile apps for both major platforms, and their scheduling software directly addresses common restaurant use cases in ways that just make sense for both staff and management. 7shifts integrated with our TouchBistro Point of Sale software. Finally, this was the only scheduling company I could find that applied Machine Learning algorithms to scheduling/shift data to create an auto-scheduling feature. That was the starting point of my search for scheduling software, as scheduling is a really great use of this type of AI tech.Software anterior
TrackSmart SchedulingRazones para cambiar a 7shifts
We looked at about a dozen other scheduling platforms, most of which I can't remember any longer, but like I said earlier, 7shifts is not just a scheduling platform -- it is 100% geared towards restaurant use, where most of the others are generalist platforms. Out of the scheduling platforms that did focus on restaurants, 7shifts lead the pack by miles in terms of its capability (like 3rd-party integrations), robustness, and thoughtful approach toward solving problems in ways that make both staff and management happy. At the time, 7shifts was the only platform I could find that would apply machine-learning artificial intelligence workflows to restaurant scheduling, which was something I am passionate about and really want to see at our organization.Respuesta de 7shifts
Wow! Thanks so much for this amazing, detailed review Gerad. Our entire team really values your feedback and are thrilled to have the opportunity to work with you and your staff every day. We are working tirelessly to ensure that we are THE best labor management solutions for restaurants, so validation from our amazing users like yourself really drives home that we are on the right path. Also, thanks so much for the feedback on our Auto-Scheduler we are actively working on providing this functionality to more users like yourself and look forward to showing you what we are working on soon. Cheers!
- Sector: Restaurantes
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Stacked and Folded Social House Review of 7Shifts
Revisado el 31-08-2021
Overall it is a solid product, very happy with it!! I feel it blows Hot Schedules out of the...
Overall it is a solid product, very happy with it!! I feel it blows Hot Schedules out of the water!!
Puntos a favor
Ease of use, lay out, certain reports. Ease for staff to communicate and input their availability and time off requests. It is user friendly on the front end.
Puntos en contra
Better labor forecasting, actual v forecasted, Day part labor separation ( lunch v dinner) and real-time labor v forecasted v last week ( or last quarter or last year). Being able to break down the sales by day part along with labor would be fantastic. Also the "optimal labor" tool is pretty weak and the graph used is not helpful.
Tip pooling or tip reporting enhancements. I have three cashiers on, having them the program able to split up the group tips by hours worked on that shift.
Razones para cambiar a 7shifts
I liked the way it looked, the ease of learning it and the great support staff when we first started!!! Their patience and understanding was just awesome!!!Respuesta de 7shifts
Thanks for the review Chris!
- Sector: Vino y licores
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Exactly what we were looking for
Revisado el 21-06-2021
Support is phenomenal, and I find the program very user friendly. It was exactly what we were...
Support is phenomenal, and I find the program very user friendly. It was exactly what we were looking for.
Puntos a favor
It was critical for us to find software that would track each employee's unique schedule availability and limitations, and allow each other to automatically see the shift pool. It has reduced headaches and made team communications about the schedule virtually seamless.
Puntos en contra
We are missing the ability to see which manager makes what changes to already published schedules - it would be nice to have a "versions" page to see who made what switches. We would also like a bit more robust availability planning capability. Some of our staff can only work seasonally, others who work every other weekend - it would be nice to be able to set this up.
Razones para cambiar a 7shifts
7Shifts offered so many features in the premium level, for about $10 more than what we were paying with our previous software. It also really mattered that 7Shifts doesn't charge per employee. We have room to grow without exponentially increasing related expenses.Respuesta de 7shifts
Wow, thank you so much for the detailed review Stephanie! I sent this to a few members of our team and all of them were blown away by your feedback. We really appreciate it.
To your feedback regarding which managers make changes to the schedule, you have the ability to see some of this in the Audit Log which you have access to in your account. You can learn more about it here: https://support.7shifts.com/article/256-activity-log
However, we our team agrees that this probably won't satisfy exactly what you are looking for, so we add added it to our development backlog to consider.
Thanks again for your feedback and congratulations on all the success you are having with 7shifts!
- Sector: Restaurantes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
7Shifts review
Revisado el 13-12-2022
Very positive. The software is intuitive and easy to teach others. Plenty of functionality
Very positive. The software is intuitive and easy to teach others. Plenty of functionality
Puntos a favor
Ability to easily upload a new employee, set their parameters, and schedule them. Ability to message and communicate with staff easily. Ability to create labor projections and review vs actual.
Puntos en contra
Inability to stack and sort employee shifts on a given day.
Alternativas consideradas
HotSchedulesRazones para elegir 7shifts
Relative cost of 7shifts. Great demo and easy of implementingSoftware anterior
HotSchedulesRazones para cambiar a 7shifts
See above- Sector: Restaurantes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Longtime user
Revisado el 03-11-2020
Absolutely great! If you have any issues they help you out right away. Plus they are always...
Absolutely great! If you have any issues they help you out right away. Plus they are always evolving and take their customers suggestions and implement them.
Puntos a favor
Very easy to use. Lots of integration options and they are continually adding more. Easy for staff to use!
Puntos en contra
Not everything you need to do is on the mobile app or sometimes hard to find.
Alternativas consideradas
HotSchedulesRazones para cambiar a 7shifts
7shifts was very easy to use and they got back to me very quickly with any questions. They features they offered also interested us and it looked ( and is) very easy to use.Respuesta de 7shifts
Thanks for the kind words Sarah! We are humbled by your feedback, and happy to hear you have found a lot of value in our platform once you made the switch from Hot Schedules. Keep an eye out for even more great functionality being added soon.
Also, I'm going to have a member of our mobile team reach out to you in order to hear about your ideas for improving our mobile apps to better suit you.
- Sector: Restaurantes
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Better than other scheduling apps
Revisado el 13-12-2022
Puntos a favor
Setting up availabilities and scheduling is very easy and helpful.
Puntos en contra
Sometimes there'll be a notification even though the notification has already been resolved.
Alternativas consideradas
SlackRazones para elegir 7shifts
Homebase was not as functional and user-friendly as 7shifts appears to be.Software anterior
HomebaseRazones para cambiar a 7shifts
Cheaper, user-friendly and does a lot of the tasks I wanted to be done.- Sector: Alimentación y bebidas
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
7Shifts Review
Revisado el 24-09-2020
Overall, 7Shifts has been the best restaurant scheduling software that I've personally used. If I'm...
Overall, 7Shifts has been the best restaurant scheduling software that I've personally used. If I'm being very honest the bar wasn't particularly high, none the less I'm very satisfied. The insight into staff trends such as engagement and enthusiasm is great. As is the forecasting for scheduling.
Puntos a favor
Both the UX & UI on 7Shifts are lightyears ahead of any other restaurant scheduling software that I've encountered. That's most critical in having hourly employees engage and use the software.
Puntos en contra
We had some issues with POS integration. Granted we use Aloha which isn't the greatest, but importance of POS makes that a harder thing to change so I'd like to see the scheduling software be the more nimble and adaptive one.
Announcements and messaging can be clunky to load—especially on mobile.
Respuesta de 7shifts
Thanks for the review Christian! We've happy to hear that 7shifts is the best scheduler you have ever used. We also really appreciate the feedback on your POS integration. I have instructed your Success Manager to reach out to you to see if there is anything that can be done to make this better for you. Cheers!
- Sector: Restaurantes
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great Scheduling Application for an Entertainment Complex!!
Revisado el 31-08-2021
Puntos a favor
Very simple integration into the overall day to day operation of the company. Easy to setup new hires and have continued communication as they are on boarded. Simple communication with the entire complex and all staff about changes and important information. Overall a great application that does actually what is says.
Puntos en contra
I think some of the available options to the staff are a bit too much. Such as everyone's email and phone number and the freedom to use that as they wish can be a bit of a headache.
Razones para cambiar a 7shifts
Price and overall appearance of the application seemed to be top notch.Respuesta de 7shifts
Thanks for the review Stephen! Expect some really good onboarding improvements coming very soon that are going to make your life even easier.
- Sector: Restaurantes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best Scheduling App
Revisado el 05-11-2020
I have used multiple scheduling tools and this is my favorite!
I have used multiple scheduling tools and this is my favorite!
Puntos a favor
I love how easy it is to make my schedule. I love how the days my employees request off show up easily and I can copy and paste schedules that repeat often.
Puntos en contra
Sometimes the notifications don’t pop up consistently.
Respuesta de 7shifts
Easy for create schedules? Cheaper than the alternative? Better experience for employees? Sounds like 7shifts is the right fit for you Kelly. Thank so much for the review!
- Sector: Producción de alimentos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great software! Made scheduling a breeze!
Revisado el 31-08-2021
Vacation and time off requests are much easier to manage with this software, no more nightmares of...
Vacation and time off requests are much easier to manage with this software, no more nightmares of managing e-mails and paper requests.
Puntos a favor
The ease of use for employees and management. Super easy to switch shifts and see vacation requests on the calendar.
Puntos en contra
I would love to be able for it to remember common shift times for employees, the feature doesn't seem to be accurate.
Alternativas consideradas
HomebaseRazones para cambiar a 7shifts
The integration with square was the key factor for us.Respuesta de 7shifts
Thanks for the review Quinn! We love hearing that 7shifts has been beneficial for your restaurant when pared with your Square POS.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Literally changed my life
Revisado el 04-11-2019
7 Shifts helped reduce the stress on mangers who do the scheduling. Literally I would not make it...
7 Shifts helped reduce the stress on mangers who do the scheduling. Literally I would not make it out of the parking lot and I would start getting messages from staff about trading shifts , wanting time off etc. They can do most of this on the app. I do not have to carry a paper schedule with me everywhere I go. I do not have 3 or 4 copies of the schedule and all saying different things as they have not all been updated. It is all on my phone . I do not know if i can change the schedule from my phone . If you can I do not know how. Sometimes there are changes when I am out of the office that we cannot do on the app. I do take notes on this and update the schedule when I get to my computer. Not a big deal
Puntos a favor
How easy it is to use. It solved many of our scheduling issues.
Staff resolve many of the trades etc among themselves. The schedule is always up to-date. The schedule is always available on my phone. I can approve changes etc when I am not on site and the schedule is updated and everyone knows what is going on.
Puntos en contra
Sometimes the updates have caused some glitches. They are quickly resolved once 7 shifts is made aware. Because we are not a restaurant some of the features on it we do not need and show up all the time. It would be nice if there was a version without earnings profits etc. as we do not need all of that. We are a residential housing program for persons with disabilities and other then that it works really well for us.
the staff really like the freedom they have as well with the app.
Respuesta de 7shifts
Thanks for the review Ann. We love hearing that 7shifts has changed your life for the better and alleviated many of the scheduling headaches that you used to experience. Cheers!
- Sector: Restaurantes
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Lots of Bang for the Buck!
Revisado el 21-04-2017
7Shifts has been a tremendous timesaver! We used to spend so much time transferring requests to our...
7Shifts has been a tremendous timesaver! We used to spend so much time transferring requests to our paper scheduling forms. Now we can just work directly in the app. Saves paper too! Our staff is incredibly happy we've made this technological leap. Takes some stress out of their already busy lives by being able to switch shifts online. It has also alleviated the issue of "misreading" their schedule. As managers, we love that we no longer have to hear that excuse. Ha ha! Managing overtime is incredibly easier on 7Shifts. Prior to the app, we relied on floor managers to make judgement calls regarding shift exchanges when senior managers weren't available. Labor considerations didn't get factored into decisions and we would run higher labor numbers. Now that fewer managers are part of the shift exchange decisions, we know that the appropriate factors are being implemented into the decision making. The floor managers appreciate not having the pressure of making a decision that could negatively impact a shift. Posting and editing schedules in real time also alleviates issues. We would have people switch shifts and then forget. Now it goes immediately into their schedule once approved. Confusion alleviated!!! We don't use the auto-fill option but find that manually scheduling is so much more efficient in the app than it was on paper. I also love that you accept requests for features/functions and compile them for consideration. The service has always been wonderfully friendly and fast. The tutorials are really helpful and well done. I can't say enough good things. Thank you for creating such a user friendly app. Makes our busy restaurant lives so much easier!
Puntos a favor
Easy to use
Great tutorials
Fast and friendly support staff
Efficiency for reviewing labor
Incredibly communication tool between staff and management
Consider suggestions for functions and features and notify you if they become implemented
Fair price for the power of the product
Respuesta de 7shifts
Thanks for the great, in-depth review Tory. We're happy to hear that 7shifts is helping alleviate the classic "misreading the schedule" problem for Beaver Street Brewery. Cheers!
- Sector: Restaurantes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Game-changing modernization
Revisado el 13-12-2022
Overall, we have had a very good experience since making the switch over to 7shifts and would...
Overall, we have had a very good experience since making the switch over to 7shifts and would certainly recommend it to other restaurants - especially those with a large staff.
Puntos a favor
7shifts makes it easy to communicate with the entire staff, individually or as a group. It even allows us to easily send messages to specific roles or groups within roles, such as "bartenders scheduled today" or "servers not scheduled today." It also makes it easy for staff to communicate with management and each other, and has also made the process of shift swapping/coverage easier for staff and management. Managers love that we can see all bids for a shift, and that no swap or coverage goes unapproved (which often happened in the past when we were still using a paper system for switches). It's also great when we need to add staff for a particular shift, as we can simply post an open shift for anyone in a particular role.
Puntos en contra
I wish you could access the original version of a posted schedule (before swaps/pick-ups, etc) and see quickly who picked up a shift vs. who was originally scheduled, rather than having to go back through the activity log. Additionally, apart from the dashboard view - which is fantastic and super convenient for planning each day - the layout of the iPad app isn't great, and when there are major changes/updates to the product, it can be tricky to get used to. When there are glitches (which is pretty rare), it can be disruptive to our process of planning each shift. These aren't things you have to deal with when using a paper system, however they are minor issues in comparison to the many benefits of switching to 7shifts.
- Sector: Restaurantes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
I never thought I'd depend on 7shifts so much
Revisado el 10-09-2021
Puntos a favor
The longer we use 7shifts the better it gets. I use it for scheduling, employee newsletters, our employees use it to chat back and forth with eachother and the owners, shift swapping, time-clocking (with PUNCH) and payroll. It basically replaces the need for an HR position. Because we've used it now for a few years, I can quickly scroll back to last year and see our sales trends over time to predict sales and predict staffing requirement. Sometime I forget when we changed our hours last year, so I can easily check that through 7shifts. Also I can play around with future schedules to analyze when we need to hire a new employee or if it's worth it to add or delete days from our schedule.
Puntos en contra
Nothing I don't like...but here is an idea for a new feature. I wish I could get an immediate alert (to the owner) if the sales go higher or lower than set parameters for a certain time period. This would tell me that something is wrong (like no sales for 2 hours...uh oh...did we close? is something broken?) or the restaurant needs help (like 3 hours worth of sales in 45 minutes...oh no, we're slammed and need extra hands).
Respuesta de 7shifts
Thanks for the kind words and the great suggestion Rick. We love hearing that 7shifts is increasing in value the longer you use it. Thanks for being a great partner and for trusting us to help your restaurant.
- Sector: Restaurantes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Just BE Kitchen review
Revisado el 25-05-2023
Overall been a good experience
Overall been a good experience
Puntos a favor
It is easy to use and has made things easier with the Toast integration. We switched from Jolt to 7 shifts and have much more control over metrics and tying everything together with the Toast integration. Task lists are easy to create and use. Event calendar helps us communicate events to staff
Puntos en contra
Labor tracking and scheduling hours are confusing and dificult to determine how those numbers are calculted. They dont align with Toast, so we can never figure out how 7 shifts system is coming up with the labor numbers from the schedule. It is difficult when salaried employees are included on the schedule and Toast caluclates differently
- Sector: Restaurantes
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
7shifts was a game changer for us!
Revisado el 24-07-2019
We now have 4 restaurants/bars that utilize 7shifts and it's hard to imagine how we ever survived...
We now have 4 restaurants/bars that utilize 7shifts and it's hard to imagine how we ever survived without it! It's streamlined our scheduling procedures and simplified the process of employees requesting off, submitting availability and swapping shifts. 7shifts customer service team is also extremely responsive and receptive any time we encounter an issue or even just want to provide our feedback on a certain feature that we think could be improved. We also now use the reporting tool for putting together high level labor tracking reports at the end of each month. Thanks, 7shifts, you're the best!
Puntos a favor
I love that everything is in one place so you don't have to worry about forgetting that someone sent an email or text message requesting off for a 2 week vacation 6 months ago (which is the system we previously had in place!)
Puntos en contra
I didn't like that you had to wait to enter employee raises until they were set to go into effect - although 7shifts has recently improved this feature so that you can set a specific date for an employee's new wage to begin!
Respuesta de 7shifts
Thanks so much for the review Ann! It means a lot to our team that 7shifts has been able to help your growing business optimize (and report on!) your processes and continue to be successful. Cheers to you!
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
7shifts is a lifesaver and a headache preventer
Revisado el 21-01-2020
So easy to use, and check in on. There clock in and clock out feature (7Punches) is incredible,...
So easy to use, and check in on. There clock in and clock out feature (7Punches) is incredible, and works flawlessly and seamlessly. I would be willing to say that 7Shifts not only saves me time, but at least 2 hours of work per week, which would only be more with a larger organization. Thank you 7shifts!
Puntos a favor
I like how I can interact with my staff through the software and it makes scheudle creation a breeze for organizations of any size. The ability for my staff to book time off through the software is incredible. No more paper schedules. Not to mention customer service is incredible!! They always respond to requests within mere minutes and I've never encountered a problem they couldn't help me with!
Puntos en contra
There are absolutely no cons. I will never have a need for any other scheduling software again.
Respuesta de 7shifts
Thanks for the review Mitchell! We are SO happy to hear that 7shifts has positively impacted your business in such a big way. We love hearing how specific behaviours have changed, as well as the time and money you're saving. Keep up the great work!