Timely

Software de reservas para profesionales de la peluquería, belleza y bienestar.

Calificación general

4,7 /5
(694)
Relación calidad-precio
4,5/5
Funciones
4,4/5
Facilidad de uso
4,7/5
Asistencia al cliente
4,7/5

94%
Un ha recomendado esta aplicación
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Opiniones de 694

Michelle
Calificación general
  • Sector: Medicina alternativa
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Fantastic online booking system for sole practitioners

Revisado el 19-12-2018

Client bookings continue to increase. Many new clients will choose me over another business because...

Client bookings continue to increase. Many new clients will choose me over another business because they can book online. I can easily see my financial situation for preparing tax statements. It's affordable, effective and easy to use.

Puntos a favor

The best and most important advantage for using this software is the ease it provides for my clients booking themselves in online. I get great feedback from clients.

Puntos en contra

I often miss messages so maybe a pop up notification would be helpful.

Melissa
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

What i like and don't like about Timely

Revisado el 14-08-2023

Puntos a favor

Its easy to navigate around The colour coding is good The reports are great

Puntos en contra

I would like to have multi bookings for the same app be able to be put through on a recurring app. And also, when their next app comes up after finishing their payment, I would like to be able to click on their next app and be taken to the calendar at this point. I would like to be able to write notes in their appointment on the calendar.

Ray
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

I don't even know where to start!

Revisado el 01-09-2017

It should work well for a single person operator looking for basic scheduling/tracking of appointmen...

It should work well for a single person operator looking for basic scheduling/tracking of appointments but if you've got a multiple staff and lots of products, definitely consider other options first. Timely has a lot of growing to do and at the current rate, it's going to be a very long growth!

Puntos a favor

The support team is fantastic and the application itself 'looks' great. Looks are very deceiving though. The most basic functions work well. Beyond that, there are plenty of issues, including lots of unfinished features.

Puntos en contra

Far too many features are left unfinished. Every time something new is released I'm left somewhat shocked how basic functionality that could complete the feature is left out. Even Stock Management is tedious and unituitve. Something basic like not being able to make recurring appointments that have more than 1 service. Limited to a total of 160 characters for SMS. Sales Reports report incorrect/misleading figures. No customer accounts. No loyalty system. Can't create custom value gift vouchers on the fly (they all need to be preset amounts). If you have more than one staff member, you're going to be in for more surprises - good luck to you! There is far too many things to mention. I could go on but hopefully you get the point. Approach the application with caution, and if it means paying for additional month or two to PROPERLY test it out, do it! It could save you a lot of grief in the long run. Timely say they care about customer feedback but in the 2.5 years we've been using it, very little has been done to improve even basic functionality. In fact, not a single one of the things I've mentioned above has been addressed in that time. Given all the new (incomplete) features being released without first addressing the swarm of issues currently present is further proof.

Kelly
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Review

Revisado el 08-08-2023

Overall experience is good, it doesn’t seem to lag or not function semi often.

Overall experience is good, it doesn’t seem to lag or not function semi often.

Puntos a favor

The integration is easy, customer service is great

Puntos en contra

It’s not as customisable as I would like, it was be great to be able to make certain times of the day only bookable for vip clients and also have an add on section that pops up to prompt clients to add on an extra treatment etc

Alternativas consideradas

Shortcuts y Kitomba Salon and Spa Software

Razones para elegir Timely

Ease of use

Razones para cambiar a Timely

Ease of use
Josie
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Timely

Revisado el 04-08-2023

Puntos a favor

Ease of calendar and booking system..

Puntos en contra

Reports are not clear and precise. Too expensive if want to add another column for led lounge. No room allocation.

Joslyne
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A solid 12/10

Revisado el 04-08-2023

Mostly time management! Its also very easy to add to your website and allows clients to book their...

Mostly time management! Its also very easy to add to your website and allows clients to book their own appointments, all my clients have mentioned its very user friendly as well!

Puntos a favor

I use to write down all my bookings in a big day planner, going back and fourth with clients to communicate a suitable time... this was VERY time consuming. A friend mentioned she used Timely for her business and I was very keen to try something new. Im extremely happy I switched to Timely as its honestly saved me sooo many hours and admin each week! It just makes sense!

Puntos en contra

Im happy with everything Timely has to offer, I havent had any issues with it!

Sam
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Amazing booking system

Revisado el 04-08-2023

Fantastic & the team are always really helpful

Fantastic & the team are always really helpful

Puntos a favor

Amazing booking system Which has massively reduced the amount of time spent dealing with client enquiries. Our clients find it easy to use and are able to find out relevant information such as services offered, pricing & availability

Puntos en contra

Consult forms are not simple to set up, more templates for the beauty industry would be helpful as aimed more at hairdressers

Lorraine
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

L’Reigns Hair Salon

Revisado el 04-08-2023

Puntos a favor

I love the ease of use with Timely as I am not very good with computers and technology so I find the system pretty easy to navigate and work out

Puntos en contra

I would like a loyalty scheme to be available. Some things are o my available to higher levels and as I am a sole trader I am on the bottom level

Taha Burhan
Calificación general
  • Sector: Logística y cadena de suministro
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy way to rezervations

Revisado el 29-07-2022

Timely offers a simple and easy-to-use interface. Thus, you can adapt quickly without any support....

Timely offers a simple and easy-to-use interface. Thus, you can adapt quickly without any support. Being easily accessible from mobile makes my job much easier. It makes the reservation process very practical for both me and my customers.

Puntos a favor

It has greatly reduced my manual workload. It really allows you to manage your time much more effectively. I especially love their reminders, the option to create reminders from multiple channels is very convenient. In addition, thanks to their reporting, I get rid of making reports one by one.

Puntos en contra

It has greatly reduced my manual workload. It really allows you to manage your time much more effectively. I especially love their reminders, the option to create reminders from multiple channels is very convenient. In addition, thanks to their reporting, I get rid of making reports one by one.

Dee
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Game Changer

Revisado el 17-08-2023

Puntos a favor

Would hands down bleed timely! Ease of use, log in from anywhere, online bookings, value for money.

Puntos en contra

reoccurring multiple treatments, sms templates, more colour options for different treatments

Pos
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Changed from MINDBODY to TIMELY

Revisado el 30-11-2017

Daily salon life is just easier with TIMELY.

TIMELY does everything the larger brands do but at a...

Daily salon life is just easier with TIMELY.

TIMELY does everything the larger brands do but at a tenth of the price.

Daily, monthly and yearly salon management is a breeze with TIMELY.

Clients love the ease of online booking. No need to download buggy apps.

Clients are loving the reminder sms.

I was a long term MINDBODY user and can't believe I stayed so long using an over priced buggy system because I just didn't know TIMELY existed.

Best business decision I've made in the last 5 years is making the change to TIMELY.

Puntos a favor

After the most recent price hike from MINDBODY I had no choice but to search an alternative. It appeared as if no-one on the market had it all until I found TIMELY. I was going on holiday and had 10 days to have the change over taken care of. The TIMELY team did a flawless transition. Smooth, simple, effective changeover. The follow-up support has been spectacular.

I was happy with MINDBODY to a degree but now I'm using TIMELY I understand just what I was missing out on. The timely team do everything to make the implementation of their product as hassle free as possible. You always get to email the same support person who is completely familiar with your situation.

I have integrated the software into my website and my clients are loving it. The feedback at this stage is 100% in favour of TIMELY.

I don't have a computer in the salon and am able to do everything from my Android phone without having to download some buggy app.

Client management and reporting is a breeze and has so many ways of breaking down your business's progress. The integration of MailChimp, POS and taxation programs make it a spectacular platform for promotions, financial management and my accountant loves how easy it makes my monthly closeout.

Interested to see what TIMELY build into the system in the future!

Puntos en contra

Only available in English.

Not all pages are phone screen optimised.

No telephone contact available with tech support.... Sometime emails just suck!

Gordon
Calificación general
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

not there yet guys!

Revisado el 22-04-2017

I've used timely for a while, fantastic until you discover another system,
I was happy with Timely...

I've used timely for a while, fantastic until you discover another system,
I was happy with Timely until my wee map icon would not take me to Google (app) maps a bit of a bugger when you're a mobile service provider and need fast easy effective solutions, today I just discovered the solution to my problem, that's after asking Timely customer service for help, got the stock standard replies plus all the team have tried to solve the issue! the answer was simple I would have expected all the Timely peeps would have solved that one! & by the way, the problem was not a Timely one but you did not go that wee bit further to help me

so after a few weeks, i went searching for another system found & set more tried them both (and a few others. very good on par with Timely but found a different program and I am now very happy.
As a mobile service provider, when I receive a phone call within 60 seconds I need to key in my clients details & book their job, the map thing, is also a must I don't need to be typing in addresses into google maps, a lot of the time my Timely invoices were not syncing with xero, so i switched to a competitor and gave the log in details to my book keeper and happy days, i can now send automated requests for reviews with using a outside system, i can tag my clients and search them this allows me to send reminders vouchers discounts easier than the Timely set up.
The overall cost for me does not matter all of the systems are within coooeee of each other so thats not an issue.

thanks Timely peeps

Puntos a favor

easy to set up and use

Puntos en contra

lacks functionality

Jacob
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Otro durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

Spa Scheduling Software

Revisado el 10-10-2020

Overall, I had a good experience with Timely and would be open to using the software again....

Overall, I had a good experience with Timely and would be open to using the software again. However, I will most likely be shopping around to find a more effective software and maybe a cheaper one as well.

Puntos a favor

I used this software as an employee at a spa that I worked for, for almost 2 years. I had a good experience with Timely and enjoyed most of its features. The most beneficial aspect of Timely is getting notifications about appointments made through Timely. Communication is key for a small business with a number of employees, Timely allowed management to bypass certain communications by utilizing Timely.

Puntos en contra

I didn't like all the content, options, and other features Timely offered. It was honestly very overwhelming trying to learn every aspect of Timely. I understand, having options is beneficial, but sometimes being simple is better. I was instructed by management to learn the software inside and out and it took quite a while to wrap my head around all the things Timely did and offered.

Respuesta de Timely

Hi Jacob,
Thanks so much for taking the time to share your experience with Timely. I'm pleased that you enjoyed using our software and that we could help you communicate with your clients more effectively.
I can imagine being tasked with learning our whole system could take some time; we try to build features that are really flexible to meet our customer's needs but that can add some complexities. We're always working to make things easier for our users though and have been running some projects to improve and simplify our core user flows. I hope you'll give us another look if you're ever in the market for scheduling software again :)

Ben
Calificación general
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Timely has organised our Pet care business immaculately!

Revisado el 22-06-2016

We used to manage our customer appointments using a written diary, however at the rate our business...

We used to manage our customer appointments using a written diary, however at the rate our business has scaled in 12 months, this was simply not an effective solution. Following extensive research into finding the best cloud solution for our pet care business, Timely provided the most customisable yet simplistic solution that ticked all the boxes I needed ticking. Managing customer appointments is so simple and extremely effective in minimising customers no shows with Timely's reliable customer reminders. We have booked over 2000 appointments in the past 12 months without a single hitch. Were extremely please with how this integrates so well with our operations.

Puntos a favor

Ease of use for appointment scheduling, Customer notifications have saved us a lot of customer no shows, The Dashboard is very useful for a snapshot of daily weekly, monthly sales data. Ability to log in from anywhere is great. Invoicing is also very easy.

Puntos en contra

The IOS mobile app need further development to allow a number of simple tasks, i.e. notifications, deletion of appointment permanently, ability to view sales and customer information. Development needs more focus, I dont believe I've seen any functional updates since release.

Nicole
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy and efficient

Revisado el 23-03-2017

My best friend told me about Timely and how it was perfect for her business and urged me to give it...

My best friend told me about Timely and how it was perfect for her business and urged me to give it a go. I was hesitant at first but after seeing that I could try it for free for a month, I thought sure why not!

I loved it instantly. So easy to use and it does everything I need it to do on the desktop version. I have synced Mailchimp and Paypal. So every time I get a new client it automatically updates them to Mailchimp. I take all payments through Paypal. It instantly creates buttons and links for all of my workshops to promote and book.

Its great!

The functionality of it is so simple. However, I am waiting for them to update the app so it has more functions on the phone! I travel with my work and use my phone while I am on the go. Once that's done it will meet all of the requirements.

If you work from a desktop computer and have a service based business, I definitely encourage you to give it a go!

Puntos a favor

How easy it is to use, the syncing of other programs and the cost.

Puntos en contra

It doesn't have all of the features on the iPhone App version. I travel for work and don't carry my MacBook with me. I always carry my iPhone and use that for seeing and rebooking my clients.

Kelly
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Timely, its almost Perfect

Revisado el 01-08-2018

Several
online booking
payment acceptance
POS to some degree

Several
online booking
payment acceptance
POS to some degree

Puntos a favor

This is a great software for anyone taking bookings & running a business.
It is super easy to use, the customer support is very good.
The price point is in line with the services it DOES offer.
Online booking with a system that allows you full control on how to run your business & accept payment online. There are very few comparisons to what this software offers.

Puntos en contra

I am sad that they still do not have a built in loyalty program, its really the only thing its missing for my needs. I have been hoping for the last 3 years they would get one but nothing as of yet. They have made strides in many other areas, this would be such a bonus for me if they would implement that.

Oliver
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Timely is Likely What You're Looking For

Revisado el 30-10-2016

I've been using Timely for about a year now and I've been very satisfied with what it offers for...

I've been using Timely for about a year now and I've been very satisfied with what it offers for the (absolutely reasonable) amount of money that I pay each month.

What I like most about Timely is its ease of use coupled with clean and beautiful design. The team behind the app has obviously gone to great lengths to make sure the UI is top notch.

For the market Timely goes after I can't name any flaws. The only word of caution is to make sure you don't need something with more features. For the price, Timely does have a ton of features but depending on the complexity of your business it may not be enough.

Let's compare Timely with the equally well designed Front Desk. Here are some things that it has which Timely doesn't:

- Courses/workshops
- Wait list management with auto enrolling
- Deeper/more detailed Mailchimp integration
- Client self check-in iPad app
- Staff Payroll
- Deep client/staff notification customization

The other side of the coin is that Front Desk starts at $129 USD per month where Timely starts at $15 USD per month. It really all depends on the kind of features that you're looking for.

Sophie
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great experience

Revisado el 16-06-2017

Great prices for a great software

Great prices for a great software

Puntos a favor

How simple it is to use. That i receive emails when clients have booked. The reports are easy to read and show plenty of information

Puntos en contra

I would like some more features, like loyalty programs, a few more reports, For clients to see their appointments when they log into timely so they don't need to call us and check what time is it. I know it is in their first email but many clients delete this. It also sometimes won't let us delete treatments in the editing area.

It would be cool to have a customized pop up botton that could pop up near the end of sale ie. have they got their waxing gloves, to remind us to. tell about the promotion we have.

Ursula
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Our business can't do without the Timely booking system. Saves us a lot of time.

Revisado el 23-07-2017

We have heard from people that have had trouble with some companies that get their bookings mixed...

We have heard from people that have had trouble with some companies that get their bookings mixed up or double book clients. With Timely we spend the minimum time on booking clients. Our clients mention it's very easy to book online and they appreciate the reminders texts for their appointments. For us as a business it makes things work smoothly while our business looks professional and by having the reminders sent to our clients, we eliminate wasting time and money with clients not showing up for their appointments.

Puntos a favor

Timely takes care of the very important part of our business - booking of appointments. Without this working smoothly we wouldn't have a successful business. Our clients book online, get reminders of their appointments and we don't have to do anything!

Puntos en contra

I can't think of anything that I don't like about the Timely software. It's totally worth the money we pay for it.

Steve
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Decided to double the price of their product for no reason

Revisado el 16-08-2019

Average. I hind sight should have used another provider that don't keep making annoying changes and...

Average. I hind sight should have used another provider that don't keep making annoying changes and massively hike their prices

Puntos a favor

Ease of use and functionality and a fair price

Puntos en contra

Change the layout and look without informing customers (making it look and function worse). The company has also decided to double the cost of their product as it has new functionality (that I've been using for nearly 4 years) and the sales pitch is that you get SMS credits as part of the packages, however the credits are like a phone contact - paying for loads that you either don't need or won'r use.

Sangita
Calificación general
  • Sector: Medicina alternativa
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Functional, easy to use and affordable

Revisado el 29-12-2016

Timely offers all the functionality and quality of other scheduling software programs for half the...

Timely offers all the functionality and quality of other scheduling software programs for half the price. Timely is simple, easy to use and beautifully designed. Timely is easy to navigate even for folks like me with very little scheduling software experience. I would suggest Timely to anyone looking for a simple, easy to use, fully functional and affordable way to organize and streamline their scheduling process.

Puntos a favor

It is simple, beautifully designed, easy to use and has all the features of more expensive software programs. The phone app is also very easy to use and navigate. I use it almost daily to check my appointments and make changes to my schedule. I am so happy I found Timely!

Puntos en contra

I would like to be able to offer certain services on certain days only through the online scheduler integrated into my website.

Brian
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

FINALLY found the one after years of switching services

Revisado el 01-09-2017

Puntos a favor

This has a robust feature set and excellent usability on both client and professional side. Too many online booking systems are cloned copies of one another and lack basic (and obvious) features needed to actually operate a business from. This one stands alongside giants like MindBody and Milano and trumps them in many ways, especially for the cost. Smaller to medium businesses will find this the perfect fit.

Puntos en contra

Some of the ui features could use refining (mostly availability of functions like client notes while in mobile mode, where you currently must switch to desktop mode to access effectively), but they have consistently rolled out improvements over the year+ I've been with them.

Mitchell
Calificación general
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente

Timely makes running my business so easy. Thank goodness for Timely!

Revisado el 30-05-2015

I stumbled upon a recommendation of Timely on a forum. At the time, all I was looking for an easy...

I stumbled upon a recommendation of Timely on a forum. At the time, all I was looking for an easy way to implement a calendar system on my business's website. I signed up for the free trial and was delighted to discover that Timely could also take care of just about every other aspect of my business - online bookings, sending confirmation emails, managing payments and invoicing, reports and email marketing. Timely is now saving me untold hours of admin every week, which really frees me up to spend more time doing what I do best - providing my service to customers.

I love the way my appointments and customer details are synced to my phone's calendar and address book. Before I answer a call from a customer, I already know who they are and where they're from.

I've contacted Timely customer service several times with small, probably annoying tech questions. Without fail, I'll get a friendly reply from Jess or Andrew within hours that answers my question, and then some!

Timely are clearly listening to their many and varied small business customers and are continually adding improvements - things that I would never have thought of but once they appear I wonder how I ever did without them. They have a whole section of their website devoted to gathering possible new ideas and features, many of which end up being implemented.

I've had feedback from several of my customers about how organised and efficient they found the booking process - Timely gets all the credit for giving my customers a great experience and making my business look really good.

I love being able to support an innovative New Zealand company who are exporting their fabulous product to the world.

I'm thrilled to recommend Timely for any small business that relies on scheduling appointments or services.

Leisa
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Sole Practitioner- Acupuncturist

Revisado el 11-08-2016

Easy to use, great features, everthing at your fingertips, great price, saves time and money. Luv...

Easy to use, great features, everthing at your fingertips, great price, saves time and money. Luv it!!!!

Puntos a favor

Cost is a big factor when a Sole Practitioner, the low cost and great product and service is a winner for me!! Get timely offers features that other companies charge a fortune for. I am very grateful to timely for their commitment to their clients and making it possible for me to have access to software that improves my efficiency, is easy and enjoyable to use and saves and makes me money!!!

Puntos en contra

The only thing I probably find a little tedious is the confirm buttons and complete buttons. Would be nice if had option to take them off and when raise sale the software automatically confirms and completes appointment. I understand how these are necessary for online bookings and multiple staff, Thank you.

Monika
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent product

Revisado el 12-09-2023

Puntos a favor

Very easy product for scheduling your meetings etc.....very easy to navigate

Puntos en contra

Software update happens quite often which leads you to learn again about new features.