Opiniones de BILL Accounts Payable & Receivable
BILL Accounts Payable & Receivable
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Opiniones de 517
- Sector: Desarrollo de programas
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Programa facturación simple
Revisado el 28-08-2023
Puntos a favor
La posibilidad de crear diferentes roles para gestionar la facturación del negocio y de conectarse con los principales programas contables.
Puntos en contra
El soporte es muy justo y el precio demasiado caro.
Respuesta de BILL
Thank you for your valuable feedback! We are pleased to hear that our accounting software integration and billing management features meet your needs. The cost of our plans varies depending on your specific requirements. If you ever need assistance, please visit our website at https://help.bill.com/hc/en-us to request a call, chat, or email our customer support team. JennJ BILL Support
- Sector: Construcción
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
La mejor aplicación para sus pagos
Revisado el 14-11-2022
Puntos a favor
Lo que más me gustó del software es que son muy rápidos con los pagos
Puntos en contra
Lo que menos me gusto es que le hace falta un poquito más de seguridad pero del resto está perfecta
Respuesta de BILL
We highly appreciate your review and thank you for bringing this to our attention, and we'll be sure to get your feedback up to our product team!
- Sector: Construcción
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Pago de gastos
Revisado el 04-11-2022
La elaboración de facturas y el pago a los clentes
La elaboración de facturas y el pago a los clentes
Puntos a favor
La eficacia de ella orar facturas y pagos a las empresas afiliadas
Puntos en contra
Todo está bien pero puede mejorar en todos los aspectos
Respuesta de BILL
Ronald, Thank you so much for taking the time to leave an excellent rating. We really appreciate your review.
- Sector: Sistema judicial
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Mi experiencia con BILL
Revisado el 09-09-2023
BILL puede ahorrar tiempo y dinero y mejorar la eficiencia de su negocio.
BILL puede ahorrar tiempo y dinero y mejorar la eficiencia de su negocio.
Puntos a favor
Con el software BILL, puede ahorrar tiempo y dinero, mejorar la eficiencia de su negocio y cumplir con las normativas fiscales vigentes.
Puntos en contra
No hay posibilidad para filtrar, buscar ni organizar la bandeja de entrada.
Respuesta de BILL
Thank you for providing that valuable feedback. We appreciate hearing how our software is saving you time and money and improving your efficiency. We also apologize for any frustration using our inbox has caused you. We will pass along your suggestions to our product team. If you need assistance, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and requesting a call/chat or emailing us.
- Sector: Sistema judicial
- Tamaño de la empresa: 201-500 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Revisando BILL
Revisado el 19-09-2023
BILL es una buena herramienta en la que puedo hacer envíos de facturas por correo electrónico o a...
BILL es una buena herramienta en la que puedo hacer envíos de facturas por correo electrónico o a través de una plataforma web, con la posibilidad de adjuntar documentos complementarios.
Puntos a favor
Me gusta que puedo hacer envíos de facturas por correo electrónico o a través de una plataforma web, con la posibilidad de adjuntar documentos complementarios.
Puntos en contra
Es una buena herramienta de gran utilidad.
Respuesta de BILL
Hi, Raul! Thank you for sharing your great experience with our app, especially for your invoice task. We really appreciate your support!
- Sector: Marketing y publicidad
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The best account platform for small and medium businesses
Revisado el 15-06-2022
Our experience has been great.
Our experience has been great.
Puntos a favor
Saves thousands of dollars in wire and credit card processing charges. Works better than any other payment processor for payments via ACH
Puntos en contra
Sometimes it takes longer than 3 working days to receive the payment in our accounts
Respuesta de BILL
We're really grateful and appreciate you taking the time to share your rating with us,
Ekalavya. Thank you for your review!
- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
A Bit Pricey
Revisado el 03-02-2023
I was not very happy. It was a bit overpriced and they were not receptive at all in helping me or...
I was not very happy. It was a bit overpriced and they were not receptive at all in helping me or negotiating.
Puntos a favor
This product was easy to use and utilize.
Puntos en contra
The pricing was the thing I liked least. The product seemed pretty high for the volume we did. We changed to melio. I also had to provide an accountants dashboard at $50 a month for my clients to get their product. Their product was still usually 70-80 a month. We switched to melio and pay less than $20 a month.
Razones para cambiar a BILL Accounts Payable & Receivable
I heard good things from others. Also I received payments from others through them.Respuesta de BILL
Cheryl, we're sorry to hear about this experience, and we'd love to help. Do not hesitate to contact our team and follow this path: Log into your BILL account, navigate to Support (lower left-hand corner) then type in your question in the bot that will appear in the lower right-hand corner. Please select contact support. Thank you!
- Sector: Servicios financieros
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 1.0 /10
New system makes it unworkable
Revisado el 29-04-2020
I used to love Bill.com, but now I am going to push my client to look for something else. It is...
I used to love Bill.com, but now I am going to push my client to look for something else. It is awful and has not improved since they started this last year
Puntos a favor
The best part of the new system (vs the Classic Bill.com) is the bill payment grouping. You can filter for the name of the vendor, select the invoices to pay and mark the date on the next page. Very easy
Puntos en contra
The new system is so tech heavy that it takes twice as long to enter an invoice. The recognition software only works on half the invoices that are uploaded. At times it picks the wrong vendor completely. I have to choose the vendor, wait for it to "find" a match in my system, select it and then move to the invoice number, date and then look for the box that houses the amount. It is so spread out that it takes too long for the eye to move down the page. I have stopped putting my invoice number in the description because it means I have to scroll down the entry page. I loved the old version where everything existed in about 4 inches of space. If you have to skip an entry, and go to the next page in the document, it will associate that skipped page to your next entry, even after it is marked not to associate. I have found multiple invoices matched to the wrong vendors and how to find these is a nightmare. If I have a duplicate invoice in my uploaded documents, i have to close the window and go back to the Inbox screen. I then have to guess which document contains my duplicate because it is not clear which one I was working on. I cannot see the duplicate invoice, but only a thumbnail of the 1st document in my stacks. I have contacted customer service after they cut off the Classic version, I received an email asking me to explain what was happening. I did, and then nothing happened.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Easy For Entire Company Use
Revisado el 15-03-2024
Puntos a favor
While I am not in our Accounting Team, I use the BILL website and mobile application for reconciliation of my business credit card (Divvy Card). Comparative to other reconciliation systems I enjoy the ease of seeing the amount I have available to me, the budgets my company has set, and the option to request funds from the mobile app.
Puntos en contra
So far I have not come across any issues with BILL or my Divvy Card set up. I am very strict about my spending, budget, and maintaining all invoices and receipts. Since transactions automatically come up once the card is used for reconciliation and there is no buffer time, I could see a potential to feel overwhelmed, but I actually prefer this feature!
Respuesta de BILL
Jordan, thank you for providing us with your five star review. We are glad to hear that you enjoy the ease of seeing the amount on your card available to you based on the budget set by your company and option to request funds from the mobile app. We appreciate hearing that you have not come across any concerns or issues with BILL or your Spend & Expense card. If you do have any concerns regarding your card please contact our customer support directly at 435-731-5078. Our hours of operation are Monday-Friday 6am-8pm MST and weekends 7am-4pm MST.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
AP made easier
Revisado el 21-12-2023
Over all I love using BILL daily for AP processing.
Over all I love using BILL daily for AP processing.
Puntos a favor
The interface of BILL is easy to navigate and user-friendly compared to QB.
Puntos en contra
I occasionally get frustrated with the AI auto-populating feature while processing invoices.
Respuesta de BILL
Thank you Jennifer for your five star review of our software! We love that you find our interface easy to navigate and user-friendly. We are sorry for any frustrations caused by our IVA system when processing invoices. We appreciate all feedback as we are always trying to improve our customer's experience with our software.
- Sector: Recursos Humanos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 3.0 /10
Getting help is painful
Revisado el 01-10-2018
It's not great. We use bill.com to invoice our customers. 60% of our client base has complained...
It's not great. We use bill.com to invoice our customers. 60% of our client base has complained about the experience with bill.com because setting up accounts is not intuitive, and clients often times have set up different kinds of accounts by accident then feel harassed by reminder emails which state they haven't paid an invoice, even though they are marked as "paid" on our end. We paid a hefty API integration fee in an effort to host all of these invoices in our own system so that our customers wouldn't have to interact with bill.com. However, now we are facing a whole new set of challenges trying to gather information from bill.com that isn't exposed, but is integral in making the integration successful... then trigger days and days of frustration with support to get about 60% of the information that we need.
Puntos a favor
The ease of creating and tracking invoices
Puntos en contra
Trying to work with support actually ruins my day. The only way you can talk to a human on the phone is by scheduling a phone call. Every time I have done that we've had issues connecting and there's no number you can call. I also feel like every time I reach out to support via chat or email I get a completely different level of information and service. Sometimes they give you what you need right away, other times they say they can't provide you with that information you need to jump through additional XYZ hoops.
Respuesta de BILL
Mackenzie, we're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!
- Sector: Contabilidad
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Quality AP processing
Revisado el 24-01-2019
Bill.com has saved us several hours a month with as we have streamlined our customer payment...
Bill.com has saved us several hours a month with as we have streamlined our customer payment collections as well as AP approval processes.
Puntos a favor
It is quick and easy to forward emails with bill attachments to bill.com for AP processing. It is one of the features we love about it. Being able to set up rules that require different approvers based off of the amount of the bill makes it so much easier for our firm to get bills into the right hands.
Puntos en contra
Reporting is limited. Using this module for AP and AR on a daily basis, it would be nice to have some better reporting built within the system.
Respuesta de BILL
Thank you for your review, Daniel. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
BILL Accounts Payable & Receivable Is a Reliable Solution
Revisado el 29-04-2024
Puntos a favor
I like the efficiency of BILL Accounts Payable & Receivable.
BILL Accounts Payable & Receivable is easy to use and accurate.
Puntos en contra
No dislikes about BILL Accounts Payable & Receivable.
BILL Accounts Payable & Receivable is so impressive.
Respuesta de BILL
Valentina, thank you for your glowing review of BILL! We love that you appreciate the efficiency of our software as well as it being easy to use and accurate. Please continue to provide your feedback as we value our users suggestions when planning for the future of our software.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
The best choice for your business!
Revisado el 29-02-2024
Puntos a favor
The simplicity of BILL makes it worth it all! All of the features allow for many things to be done through one source. The customer service has been very helpful every time that I have needed assistance!
Puntos en contra
I personally have not had any issues while using BILL so far and I do not see that changing!
Respuesta de BILL
Thank you, Ashlyn, for your five star review of our software! We are thrilled that you enjoy the simplicity of BILL with our features being beneficial and that customer service has been helpful every time you needed them. Please continue to provide us with your feedback as we're always working hard to improve the software for our users.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Seems secure but user interface a bit clunky
Revisado el 14-12-2023
Puntos a favor
The transactions seems secure which is really important whenever it comes to billing and invoicing, payments and transfer of funds.
Puntos en contra
The user interface for the dashboard and reporting of transactions somehow is kind of clunky and not the most intuitive.
Respuesta de BILL
Thank you Cat for your five star review! We are glad to hear that you find the software secure when it comes to billing, invoicing, payments and transferring funds. We apologize for the difficulties caused by the reporting of transactions and that you find the user interface clunky. Please continue to provide your feedback as we value our users suggestions when planning for the future of the app.
- Sector: Contabilidad
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
My 2 years experience with Bill.com
Revisado el 30-09-2023
Puntos a favor
- We use BILL(Bill.com) for processing and payment of invoices and to manage vendors. - We are able to use Bill.com provide timely payments and managing vendors. - AI recognitions of invoices is useful- Easy to enter bills, track bills and apply payment to bills which are already paid.- Availability of reports.- Availability of payment methods like Check and E-payment for US vendors and Wire for international vendors.
Puntos en contra
- Sometimes facing issues with connecting vendors to E-payment or Wire payment.- Tech support is only available by chat.- Sync errors should give more detail on what's causing the issue- There are no issues apart from above, if i encounter any issues in future i can edit this review.
Respuesta de BILL
Thank you for your valuable feedback on your experience with our BILL software! We are thrilled that you are finding our IVA useful and that it is easy to enter bills, track them and apply payments to partially paid bills. Also that the availability of payment methods and reports is handy. We are sorry for any frustrations caused by lack of details on some sync errors and connecting vendors with E-payments or wire payments. You are able to request a call/email/chat with our customer support by going to our website: https://help.bill.com/hc/en-us
- Sector: Arquitectura y planificación
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
It enhances companies' capabilities to manage financial affairs efficiently
Revisado el 22-12-2022
It is certain that Bill.com has increased our capabilities and efficiency in processing bills...
It is certain that Bill.com has increased our capabilities and efficiency in processing bills through one system, as all processing operations are carried out through one platform, and all operations have become easy to follow, which helped us save time and effort.
Puntos a favor
Bill.com is a magical solution for presenting and documenting invoices via e-mail. This enables us to approve invoices, obtain the required approvals for them, and include them in the records directly, without the need to wait for the paper copy, which may take days or weeks to arrive. I really appreciate how Bill.com's advanced automation has made processing processes smooth and fast, and has made fully automated AP processing much easier. I like very much the ease of modifying fields as needed and the export and import options, as this enables us to obtain the reports we need in detail, and I greatly appreciate the search and filter capabilities available in Bill.com, which enable us to search in multiple databases and extract the bills we need as we want.
Puntos en contra
Since I started using Bill.com, I have not encountered any technical problems, as all the tools are easy to use, and the services of the Bill.com support team are very excellent, as they have responsive technical support.
Respuesta de BILL
Lora, your comment made our day! We're going to share with our product team, who always enjoy hearing positive feedback :)
- Sector: Entretenimiento
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Fantastic AP Processing, with Some AR frustrations
Revisado el 03-12-2019
Aside from a few minor irritations regarding syncing with Quickbooks and document photo cropping on...
Aside from a few minor irritations regarding syncing with Quickbooks and document photo cropping on the iOS app, Bill.com has been an amazing addition to our workflow. Things are easier on the operations and accounting side, and our record keeping and bill payments are more timely and more accurate. This software easily pays for itself.
Puntos a favor
We use this program in concert with a remotely hosted instance of Quickbooks Enterprise Desktop edition.
My team can forward bills and upload receipts as they come in, and sit down once a week to process them all through to create bills that appear in Quickbooks. This has not only improved the timliness of our AP data, but it's also increased the accuracy of account and job allocations. We've also lowered our monthly CPA bills by about 40% because the reconciliations are much smoother.
The text recognition works very well and saves alot of time.
We use bill.com to pay 1099 contractors via a secure direct deposit, which has saved alot of time and effort mailing and hand-delivering checks.
Puntos en contra
I don't like that vendor credit memos cannot sync to Quickbooks.
I don't like that edits to invoices created in Bill.com won't sync to Quickbooks. To work around this, our sales team always clones and deletes invoices when they need to edit them. However this wouldn't be an acceptable workaround if we actually used Bill.com to send the invoices to our customers.
I don't like that the iOS app doesn't crop document uploads anymore. It used to do so.
Respuesta de BILL
We highly appreciate your excellent review, Ivy! We're glad to hear that you find our service easy and helpful to use for your businesses. Thank you!
- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Business Practices and Customer Service make product AWFUL
Revisado el 25-11-2019
The WORST! Bill.com has done nothing but lie to me about their international payments. They lied...
The WORST! Bill.com has done nothing but lie to me about their international payments. They lied about comparable exchange rates. They processed an international payment, showed it as "cleared" and then held it for several weeks forcing me to provide additional information on the payment. The vendor never received it and I have still not received the funds back over 2 weeks later. Be careful using their systems as they can hold your funds and really mess up your cash flow.
Puntos a favor
The product is good. It's what accountants need...that's it.
Puntos en contra
Having to deal with Bill.com customer service in any aspect.
Respuesta de BILL
We're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your Bill.com account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Delay payments to contractors
Revisado el 11-12-2017
Puntos en contra
I contract with a company that uses bill.com to pay bi-monthly. The company I work for promptly processes payroll and gets it to bill.com. However, bill.com sits on your money for several days before processing it. Some of the claims are that it can't process anything on a weekend, because "banks are closed", which is a ridiculous claim to make because they pay electronically for the most part, at least in my case, and those kind of payments can be processed at any time. Even Monday through Friday it is apparently impossible to get customer service to respond to your inquiry even with repeated follow-up. Apparently they can create automatic email responses to your inquiries and yet cannot process a simple electronic payment. I am fully aware it is very simple thing to process an electronic deposit payment, and there is absolutely no reason to sit on my money for 3 to 5 days before doing so, whether those days fall on a weekend or not. The absolute lack of customer service is appalling. When I login, my payment information from the company I contract for is shown as overdue. Today is Monday, not a holiday, and yet they still could not process something they received last week. Even if they process it tomorrow, it will be a day or two before they get around to electronically depositing it to my card. I love the company I contract for, and I am going to complain to them about this practice and urge strongly to find another vendor, as Bill.com apparently cannot handle something that is a 2 times a month routine practice with my contract company. And I guess it's probably apparent to everyone why they sit on your money for a couple of days - even tho they do charge fees for their services, and that SHOULD BE how they make their money, I guess a little interest helps as well. By the way, there are no phone numbers provided, nor any other direct means of contacting someone about this issue other than email, which other than generating a generic received reply message, is apparently otherwise ignored. Companies who would consider using this company as their payment controller for their contractors, I highly do not recommend it as it is the absolute worst thing about the company I contact with. It's only the fact that the company I contract with is such a great company that I stay. And they may be unaware of the games that bill.com is playing with their contractors' money, but they are going to be made aware of it as soon as I hit submit after this review.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Bill.com for Account Payable
Revisado el 20-02-2019
This is a big help for Account Payable. You can track and manager all pay out in an one place. You...
This is a big help for Account Payable. You can track and manager all pay out in an one place. You can see approval, requestor, total amount, history, etc. Also, you can deny the pay out without exchanging tons of email to the requestor.
Puntos a favor
1. Can store all your independent contractors' information including the contract and W9. There is an attached file option.
2. Can approve via mobile
3. Can track a vendor's history, payout, approval
4. Can add as many approval as you want
5. So easy to use. Drag the paperwork and upload
6. Email notification of status, from approval to pay out
7. Can add multiple entities for one user. For example, I manage two organizations and with one log in, I can access both
8. Communicates with other accounting software
Puntos en contra
The preview window can be improved. There is a preview and another pop up to write an expense. Somehow it is confusing sometimes.
Respuesta de BILL
Thank you for your review, Kelsie. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!
- Sector: Formación profesional y coaching
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 6.0 /10
Ge
Revisado el 16-07-2023
Works great and seamlessly MOST of the the time. Helps to manage accounting and bill payments and...
Works great and seamlessly MOST of the the time. Helps to manage accounting and bill payments and seems to be a great time saver that streamlines processes. I enjoy getting paid faster and love having a process I can track along the way.
Puntos a favor
My experience with Bill is as an end-user only. I like the ability to create invoices for clients that utilize them for bill payment/accounting. Entering invoices is a simple process and I like that you are able to view and track your payment requests once submitted. The ability to filter invoices is also easy and you don’t have to learn more than you need to depending on which service/feature you use. I don’t use to process payments but as an accounts receivable option, it works great for me and allows me to get paid even faster. The processing fees are reasonable and expedited payments processing is an option that is also reasonable.
Puntos en contra
While my experience is limited as an end-user, there have been a few times where my payment requests were not received or were duplicated. Not numerous but when it comes to payment, having it delayed for another reason is longer than most would want. The companies I know that utilize the full suite of offerings seem to be pleased and have used it long term with success.
Respuesta de BILL
Thank you for sharing your wonderful experience with our app, Melanie. We appreciate your kind words and will share them to our product team. They love hearing positive feedback like this!
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Bill.com saves us hours each week!
Revisado el 29-03-2023
overall, we are thankful it was recommended to us bc it saves time and helps with record keeping
overall, we are thankful it was recommended to us bc it saves time and helps with record keeping
Puntos a favor
The automation of bill payments, invoicing from staff for reimbursements, direct deposit options, and that we no longer print any checks ourselves, this along has saved us hours each month. Also, keeps track of all payments for tax purposes.
Puntos en contra
Sometimes it syncs with QB but there are errors. Bill.com no longer syncs with Expensify, which adds another layer of work for us if reimbursements are in Expensify.
Razones para cambiar a BILL Accounts Payable & Receivable
Cost, set up and synch with other systemsRespuesta de BILL
We appreciate you taking the time to share your feedback with us. We are pleased that customers like you have an amazing experience with BILL.
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Though a bit pricey , Bill.com offers a unique stand alone , automated website based accounts...
Revisado el 01-05-2018
We as a company relished the idea of using a stand-alone website-based system to automate our...
We as a company relished the idea of using a stand-alone website-based system to automate our accounts payable and receivable and found Bill.com.
Bill.com is almost peerless as it offers convenient integration with Quickbooks online that we use regularly. We can now create invoices and have customers pay online, as well the ability to create particular ACH accounts which allow for direct payment into our account as opposed to a percentage of the transaction assessed so often by other companies offering similar services. Customer service access was difficult to help support our usage of some record keeping tools however in our final analysis if a company is just focusing on accounts payable and receivable and NOT a complete financial system, Bill.com fits the bill.
Puntos a favor
We absolutely loved the immediate integration with quick books online.
Our company found the user interface extremely easy to understand and even easier to use with well written executed menus and graphs.
Invoices are easy to compose and customers are afforded the ability to pay online which we found ultra convenient.
Puntos en contra
The cost structure we find a bit pricey for the more enterprise orientated company models.
As a company wants to integrate with other systems like Intacct or Netsuite, prior membership is required.
- Sector: Contabilidad
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Aspects of Bill.com
Revisado el 03-10-2023
Puntos a favor
1. Ease processing2. Approval Workflow3. Payment processing4. Initiate ACH invite
Puntos en contra
Easy to access the tool and easy to integration with another applications
Respuesta de BILL
Guru, thank you for your feedback. We are thrilled to hear that approval workflows, payment processing and inviting vendors to use Epayments are working for you. We apologize for any frustrations that may have occurred when trying to access our software and integrating with other applications. If you need help with anything, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email