Opiniones de JobNimbus

Keeping track of multiple offices, being able to talk to each user. Track conversations of with customers.

Would like to integrate excel with the program. I would like to separate different office managers from seeing each other's area.

Ease of Use. JN has most of the features that we need as a remodeling company. Good support if we run into something we need assistance with.

Phone app needs to be a little more robust. Need to be able to see contacts in board view in the phone app and be able to navigate from that view. This is a huge disadvantage when working on the go. With large number of products it would be much easier to find contact in the appropriate workflow- filtering is too cumbersome.

The software works overall to manage many different areas of your business. However, it does none of them well. It does a good job of keeping everything in one place but what good is that if it still has lots of bugs that the company refuses to fix?

BUGS! Lots of Bugs!!! No offline version. This is a cloud software. It routinely goes down and locks you out of your customer data and job information. If you are doing jobs in rural areas or areas that lack reception you will be unable to access your job nimbus in ANY capacity. The other HUGE ISSUE i have is that the software constantly prints a SECOND PAGE on estimates an invoices for customers and subcontractors. Their software was written by third world countries (probably the same guy who wrote the Boeing airplane trim level software) If you write too many lines it will kick a blank second page out. So you print this, it prints two pages. You send it to a client, it sends them a two page PDF, which the second is blank. Its unprofessional. For the last year the company has said, just make it print one page. Well even if you do that, it still says 1 of 2 pages and the customer asks you where the second page is. They want to know what it says on the second page before they approve an $40,000 estimate.

We've been using Jobnimbus for about 3 years now and the built in functionality with payments, Quickbooks and job tracking have made our lives so much easier. All photos and documents get uploaded directly from our phones out in the field for sales and invoicing made simple.

No functionality for e-signatures... Like, we can let customers pay their bills right thought a huge green button on the email, why not have a huge blue button saying "approve estimate." Make it easy for people to say yes to us, then store that on the cloud with everything else...

It is easy to use and not too expensive

nothing in particular, everything I need

Streamlined operations, customer data available anywhere on the go, extremely easy to train sales force on, excellent functionality and works on mobile device.

There’s some minor bugs when using the app on iPhone. The search bar clear button doesn’t work and sometimes it will not allow you to preview your job pictures uploaded to customers profile before entering text description of pic.

It's inexpensive and it's fairly easy. Most competent owners can set it up the way that they would like, instead of having to pay the company to do it for them.

The mobile app is pretty good.

Support is awful. You send an email and wait for a response. Phone support consists of leaving a voicemail and getting called back. Feature suggestions are ignored. We have a ticket open regarding QB sync for months now, escalated to senior development.

No one at JN wants to be the best. No one reaches for the brass ring. No one wants JN to absolutely be the best that it can be. Pay your bill, take what you get. That's all. I would never recommend this to anyone. We will likely stay for a while because retraining a whole team is a pain, but I would advise anyone considering JN to stay away.

Your able to call client right from the app as well as go to Waze to pull up driving directions. Upload all photos and paperwork into the CRM. Absolutely wonderful

On the calendar I wish to see clients phone numbers

I like that the software connects our entire company. It makes everything simple and easy. Keeping track of customers becomes so much easier especially when your out on the road you can use the mobile version.

Mobile Software could be a little better but it’s still really good.

That everyone can look at all the documents that is in jobnimbus or add anything to it.

Could use a update on the look of the software

The ability to quickly and easily create, modify, send, and track estimates and invoices. There are a TON of other functions that our office does not make the best use of, but it's nice to know they are there if we decided to change our procedures.

I'd like the ability to further customize the estimates and invoices general templates. The way the items lay out on the page isn't always ideal. Also being able to change font, bold or underline within an item description would be great.

The best thing about JobNimbus is the staff behind it. The customer service is outstanding. They listen, have common sense and follow-through. They set reminders and get back to you even it it's a lengthy matter. Because of this, JobNimbus can't help but succeed. As far as the app goes, we love the way it syncs with our sales reps mobile phones in the field.

Our company does not take advantage of the capability of syncing with Quickbooks. Because of this, many automations that would be available because of the syncing are not. As a result, I have to do a lot of manual status updates. I've run into several bugs which staff has quickly addressed.

It is simple to use and team others to use. The people in customer service and very friendly. Their software is very friendly to our users too.

I can't use forms that could help me with lead follow up... that I am aware of.

Ease of use and monthly fee. Good value for the spend

1. Estimating needs work ... integration with 3rd party might be best
2. App can be glitchy
3. support is pretty weak .... can almost never get anyone on the phone. When you do, often get conflicting answers
4. Sales reporting needs a lot of help - ROI, individual sales reporting, goals etc. Should integrate with a ZOHO or similar
5. Financing needs built in
6. Needs integrated with ABC asap!
7. No real demo tools at all
8. Digital signature needed.
9. No real contract tools

Very affordable, easy to use for what it has, quick, very customizable,

I wish it had options to be more marketing oriented than a pure project management software. I’m so frustrated right now because I don’t want to leave them but I need a lot of features added or customized and the support hasn’t been good. I hope they would be able to dedicate me more time over the phone rather than just a tedious back and forth by email that may take days for me and them to figure out my needs. I never received an one on one onboard call. I’m not sure if all these support issues are because of the type of subscription I have is not one of the best. I just feel I’m not being heard, helped and cared for. I hope this changes before I switch to job progress.

Several integrations with major programs (EagleView, Quickbooks, Sales Rabbit, naturalForms, Accurence)
Mobile App
E-mail integration
Low cost
Ability to create custom reports to help your business monitor

There are no cons.

Love the support & options to make this fit exactly what we want.

A few little tweaks, but the support staff is aware & working on them. Thank you.

I loved that it is SO user friendly. This is very important to me as I have some team members who are a bit dated in their usage of computers and software. This is very user friendly and easy to maneuver. I love how you guys are constantly updating, there are many ideas floating out there and since you are listening to them and doing what you say, its a huge incentive to stick with you. You're not afraid to grow and we love that.

It's difficult to get someone on the phone to help. I honestly don't have the patience or time to wait for emails all the time. I need help and a response immediately, so having a call service that is immediate response would be VERY beneficial. Please keep our ( the consumers) wishes in mind for more growth. I am YEARNING for the capability to edit my font in the email platform and to be able to add a second email.

Flexibility - We can adapt much of the software to meet our specific needs as we go.
Learning Curve - This is fairly easy to learn software, and the online tutorials are good.
Support - The support team is exceptional, they are knowledgeable and quick to resolve issues.

Speed - The system is overall acceptable, but slower than I would like, especially the Mobile Ap.
Mobile Ap still needs some work, but they are always improving based on user feedback.

Using JobNimbus is a snap, and you'll be up and running in no time thanks to its flexibility and ease of customization. What I particularly like about JobNimbus is how simple it is to add tasks and contacts and how flexible the calendar is. You can see exactly what's going on with customers, and the timetable makes it easy to keep appointments and responsibilities on time.

My main concerns are that I would want to see greater customization options in some areas, as well as upgrades to the mobile app so that we can do more processes with it.

I cannot imagine life without Job Nimbus. It keeps everything in one place, including appointments and documents, photos and job notes. The customer support is phenomenal - they really take suggestions to heart. And the value for what we pay is one of my best ROI’s for my business. I cannot recommend JN highly enough - we’ve been a customer since 2013 or 2014. I can’t imagine my business without it.

I wish a job could be in more than one status at a time - sometimes it’s in one status with accounting and a different one with operations (like it needs to be inspected but it’s also pending customer payment).

-Ease of access/mobile options
-Organization it provides my business
-Amount/diversity of info I am able to upload, use, edit, and keep track of in the program

It could be a little more user friendly. I am young and grew up in a generation that relies on technology for everything so it was not difficult for me to navigate. However, the owner of the company I work for is older and has somewhat of a difficult time with technology so he hasn't been very easy teach how to use the program.

The most part I love about JobNimbus is the ready-made templates that it provides, which gives you the ability to issue custom invoices in the name of the company and has the same format for all customers, and I also like how all data is stored in the system and how to extract reports and budgets with ease and in an organized manner.
With JobNimbus, you will have an integrated system that contains all records and documents and eliminates the need to prepare and store many forms that are difficult to understand and find when needed.

Everything in JobNimbus is organized as required, there is nothing unwanted to mention, JobNimbus has an amazing interface, it is very easy to handle, and the company reps can handle it efficiently.

I can customize reports by a thousands criteria.It makes life easier when having to drill down and discover specific details about jobs without having to hunt for hours. It saves time and energy. I have a demanding job that it very time sensitive, so the time saving aspect of the software is very keen.

I can't track trends, or graph reports based on past dates, times, customes, zip codes, locations, details of job, time to completion, etc. Plus the user interface is rather drab.

Our company uses this software all day everyday. We are able to manage jobs and stay connected with our customers and employees by using this system. We can work with other programs that intergrate into Job Nimbus allowing us to almost solely complete our jobs from beginning to end with this program. It does take training in order to fully understand all the functionality within Job Nimbus, but its capabilities and how it adds to our success as a company for outweighs the time and training to learn all the different functions within Job Nimbus.

There are a few things that would help our system work better as a company. As far as setting alerts within the contact information, or being able to add color coded labels in the contact info. But as a whole I would say we have no complaints about this software.