---
description: Descubre los mejores productos de Software para el control de calidad de centros de contacto en Chile. Nuestra lista gratis de software y nuestra herramienta interactiva facilitan tu búsqueda. Compara rápidamente funciones, opiniones de usuarios, precios y demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software para el control de calidad de centros de contacto - Las mejores herramientas y proveedores | GetApp Chile 2026
---

Breadcrumb: [Inicio](/) > [Software para el control de calidad de centros de contacto](https://www.getapp.cl/directory/3834/contact-center-quality-assurance/software)

# Software para el control de calidad de centros de contacto

Canonical: https://www.getapp.cl/directory/3834/contact-center-quality-assurance/software

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## Productos

1. [Insightful](https://www.getapp.cl/software/101651/workpuls) — 4.8/5 (253 reviews) — Software de supervisión de empleados y aplicación de seguimiento temporal
2. [Zoho Desk](https://www.getapp.cl/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — El primer software Helpdesk a tono con el contexto de la industria
3. [LiveAgent](https://www.getapp.cl/software/91301/liveagent) — 4.7/5 (1789 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
4. [RingEX](https://www.getapp.cl/software/105173/ringcentral-mvp) — 4.2/5 (1206 reviews) — Sistema de telefonía empresarial en la nube para empleados que utilizan dispositivos BYOD.
5. [Nextiva](https://www.getapp.cl/software/91289/nextiva) — 4.6/5 (919 reviews) — Simplificar la comunicación empresarial
6. [Salesforce Service Cloud](https://www.getapp.cl/software/91754/salesforce-1-service-cloud) — 4.5/5 (830 reviews) — Soluciones de gestión de servicios externos y atención al cliente
7. [Talkdesk](https://www.getapp.cl/software/100659/talkdesk) — 4.5/5 (733 reviews) — El software líder mundial de centro de contacto basado en la nube.
8. [GoTo Connect](https://www.getapp.cl/software/103797/goto-connect) — 4.5/5 (671 reviews) — Comunicación empresarial en toda la nube con todo incluido
9. [NiCE CXone](https://www.getapp.cl/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
10. [Five9](https://www.getapp.cl/software/91276/five9) — 4.2/5 (486 reviews) — Software de centro de atención telefónica y contacto en la nube
11. [CloudTalk](https://www.getapp.cl/software/114835/cloudtalk) — 4.4/5 (271 reviews) — Software de centro de atención telefónica basado en la nube para equipos de ventas y asistencia
12. [Genesys Cloud CX](https://www.getapp.cl/software/104597/genesys-cloud) — 4.3/5 (269 reviews) — La solución “todo en uno” para contact centers en la nube Conecte el teléfono, el correo electrónico, el chat y las redes sociales a través de una herramienta fácil de usar.
13. [XM for Customer Experience](https://www.getapp.cl/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plataforma de CXM basada en la nube
14. [Squaretalk](https://www.getapp.cl/software/106691/squaretalk-matrix) — 4.8/5 (119 reviews) — La solución Deskforce aumenta el rendimiento de los agentes.
15. [Playvox](https://www.getapp.cl/software/108425/playvox) — 4.8/5 (109 reviews) — Software de garantía de calidad para equipos de atención al cliente.
16. [Bright Pattern](https://www.getapp.cl/software/91164/servicepattern) — 4.8/5 (104 reviews) — Software de centro de atención telefónica omnicanal en la nube
17. [Zingtree](https://www.getapp.cl/software/103425/zingtree) — 4.4/5 (95 reviews) — Crea solucionadores de problemas con preguntas y respuestas
18. [Sprinklr](https://www.getapp.cl/software/100180/sprinklr) — 4.3/5 (92 reviews) — Gestión de redes sociales, analíticas sociales y planificación de estrategia
19. [eDesk](https://www.getapp.cl/software/102115/xsellco-helpdesk) — 4.4/5 (71 reviews) — El único servicio de asistencia de comercio electrónico integrado
20. [Froged](https://www.getapp.cl/software/2050795/froged) — 4.5/5 (56 reviews) — Software de participación del cliente
21. [8x8 Contact Center](https://www.getapp.cl/software/107107/contactnow) — 4.3/5 (47 reviews) — Una solución para cada interacción con el cliente.
22. [Call Center Studio](https://www.getapp.cl/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Software de gestión de centros de atención telefónica basado en la nube
23. [ScorebuddyCX](https://www.getapp.cl/software/91775/scorebuddy) — 4.5/5 (43 reviews) — QA Software para puntuación (llamadas/correo electrónico/chat/social)
24. [Freshcaller](https://www.getapp.cl/software/108817/freshcaller) — 4.0/5 (35 reviews) — Centro de atención telefónica en la nube para atención al cliente y ventas.
25. [Zendesk QA](https://www.getapp.cl/software/2047802/klaus) — 4.9/5 (24 reviews) — Plataforma de gestión de la calidad de la asistencia

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## Categorías relacionadas

- [Software de gestión de experiencia del cliente](https://www.getapp.cl/directory/601/customer-experience/software)
- [Software de servicio al cliente](https://www.getapp.cl/directory/231/customer-service/software)
- [Software para call center](https://www.getapp.cl/directory/275/call-center/software)
- [Soluciones de telefonía](https://www.getapp.cl/directory/294/telephony/software)
- [Software para gestión de personal del centro de atención telefónica](https://www.getapp.cl/directory/3707/call-center-workforce-management/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.cl/directory/3834/contact-center-quality-assurance/software)
- [Todas las categorías](https://www.getapp.cl/directory)

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