---
description: Descubre los mejores productos de Software para gestión de personal del centro de atención telefónica en Chile. Nuestra lista gratis de software y nuestra herramienta interactiva facilitan tu búsqueda. Compara rápidamente funciones, opiniones de usuarios, precios y demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software para gestión de personal del centro de atención telefónica - Las mejores herramientas y proveedores | GetApp Chile 2026
---

Breadcrumb: [Inicio](/) > [Software para gestión de personal del centro de atención telefónica](https://www.getapp.cl/directory/3707/call-center-workforce-management/software)

# Software para gestión de personal del centro de atención telefónica

Canonical: https://www.getapp.cl/directory/3707/call-center-workforce-management/software

Página: 1 de 2\
Siguiente: [Página siguiente](https://www.getapp.cl/directory/3707/call-center-workforce-management/software?page=2)

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## Productos

1. [Insightful](https://www.getapp.cl/software/101651/workpuls) — 4.8/5 (253 reviews) — Software de supervisión de empleados y aplicación de seguimiento temporal
2. [Dynamics 365](https://www.getapp.cl/software/90844/dynamics-365) — 4.4/5 (5858 reviews) — Aplicaciones ERP y CRM de Microsoft
3. [Bitrix24](https://www.getapp.cl/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Paquete 100 % gratuito de herramientas de CRM, colaboración y comunicación.
4. [Salesforce Service Cloud](https://www.getapp.cl/software/91754/salesforce-1-service-cloud) — 4.5/5 (830 reviews) — Soluciones de gestión de servicios externos y atención al cliente
5. [Talkdesk](https://www.getapp.cl/software/100659/talkdesk) — 4.5/5 (733 reviews) — El software líder mundial de centro de contacto basado en la nube.
6. [NiCE CXone](https://www.getapp.cl/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
7. [Gong](https://www.getapp.cl/software/115403/gong-io) — 4.8/5 (561 reviews) — Tecnología de inteligencia de conversación para equipos de ventas
8. [Guesty Lite](https://www.getapp.cl/software/111047/your-porter-app) — 4.7/5 (548 reviews) — Gestionar un negocio de alquileres es difícil. Guesty lo hace fácil.
9. [Five9](https://www.getapp.cl/software/91276/five9) — 4.2/5 (486 reviews) — Software de centro de atención telefónica y contacto en la nube
10. [Salesforce Platform](https://www.getapp.cl/software/91487/app-cloud) — 4.4/5 (407 reviews) — Desarrolla aplicaciones empresariales y orientadas al cliente
11. [Kixie PowerCall & SMS](https://www.getapp.cl/software/104961/kixie) — 4.6/5 (295 reviews) — La manera más rápida de hacer más llamadas de ventas.
12. [Genesys Cloud CX](https://www.getapp.cl/software/104597/genesys-cloud) — 4.3/5 (269 reviews) — La solución “todo en uno” para contact centers en la nube Conecte el teléfono, el correo electrónico, el chat y las redes sociales a través de una herramienta fácil de usar.
13. [RingCX](https://www.getapp.cl/software/105435/ringcentral-contact-centre) — 4.2/5 (261 reviews) — Una solución colaborativa de centro de contacto.
14. [Aspect Workforce](https://www.getapp.cl/software/106735/aspect-eq-workforce-management) — 4.2/5 (251 reviews) — Gestión de personal con versiones locales, alojadas o en la nube
15. [Squaretalk](https://www.getapp.cl/software/106691/squaretalk-matrix) — 4.8/5 (119 reviews) — La solución Deskforce aumenta el rendimiento de los agentes.
16. [Playvox](https://www.getapp.cl/software/108425/playvox) — 4.8/5 (109 reviews) — Software de garantía de calidad para equipos de atención al cliente.
17. [ZIWO](https://www.getapp.cl/software/131291/ziwo) — 4.6/5 (109 reviews) — Herramienta de centro de contacto basada en API con agentes reales y virtuales
18. [Sprinklr](https://www.getapp.cl/software/100180/sprinklr) — 4.3/5 (92 reviews) — Gestión de redes sociales, analíticas sociales y planificación de estrategia
19. [CxEngage](https://www.getapp.cl/software/111735/lifesize1) — 4.4/5 (91 reviews) — Plataforma de conferencia en video, audio y web.
20. [Assembled](https://www.getapp.cl/software/2058183/assembled) — 4.7/5 (85 reviews) — Plataforma de gestión del personal
21. [Modjo](https://www.getapp.cl/software/2047976/modjo) — 4.7/5 (60 reviews) — Software de inteligencia conversacional para equipos de ventas
22. [Sharpen](https://www.getapp.cl/software/101875/voice) — 4.4/5 (48 reviews) — Agentes felices. Clientes satisfechos.
23. [8x8 Contact Center](https://www.getapp.cl/software/107107/contactnow) — 4.3/5 (47 reviews) — Una solución para cada interacción con el cliente.
24. [Call Center Studio](https://www.getapp.cl/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Software de gestión de centros de atención telefónica basado en la nube
25. [BroadVoice Cloud PBX](https://www.getapp.cl/software/103377/broadvoice-cloud-pbx) — 4.4/5 (30 reviews) — Solución PBX en la nube para pymes

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Siguiente: [Página siguiente](https://www.getapp.cl/directory/3707/call-center-workforce-management/software?page=2)

## Categorías relacionadas

- [Software de servicio al cliente](https://www.getapp.cl/directory/231/customer-service/software)
- [Programas para grabar llamadas](https://www.getapp.cl/directory/935/call-recording/software)
- [Software para call center](https://www.getapp.cl/directory/275/call-center/software)
- [Software para el control de calidad de centros de contacto](https://www.getapp.cl/directory/3834/contact-center-quality-assurance/software)
- [Soluciones de telefonía](https://www.getapp.cl/directory/294/telephony/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.cl/directory/3707/call-center-workforce-management/software)
- [Todas las categorías](https://www.getapp.cl/directory)

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| en-AU | <https://www.getapp.com.au/directory/3707/call-center-workforce-management/software> |
| en-CA | <https://www.getapp.ca/directory/3707/call-center-workforce-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/3707/call-center-workforce-management/software> |
| en-IE | <https://www.getapp.ie/directory/3707/call-center-workforce-management/software> |
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| es | <https://www.getapp.es/directory/3707/call-center-workforce-management/software> |
| es-CL | <https://www.getapp.cl/directory/3707/call-center-workforce-management/software> |
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| es-MX | <https://www.getapp.com.mx/directory/3707/call-center-workforce-management/software> |
| fr | <https://www.getapp.fr/directory/3707/call-center-workforce-management/software> |
| fr-BE | <https://fr.getapp.be/directory/3707/call-center-workforce-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/3707/call-center-workforce-management/software> |
| nl | <https://www.getapp.nl/directory/3707/call-center-workforce-management/software> |
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