A continuación te presentamos nuestra lista de aplicaciones para Software de análisis de voz. Los filtros te ayudarán a acotar los resultados para que encuentres exactamente lo que estás buscando.

27 opciones de software

Al procesar el 100% de las interacciones telefónicas, VoiceAnalytics provee automáticamente información valiosa, consistente y objetiva de cada conversación; revelando oportunidades para mejorar la experiencia del cliente y el desempeño de los agentes en los centros de contacto. Saber más sobre VoiceAnalytics
Plataforma de investigación de usuarios basada en video para empresas y agencias. Saber más sobre Sonar
La solución NICE inContact permite a las organizaciones brindar experiencias excepcionales a los clientes actuando de manera más inteligente y respondiendo más rápido a las expectativas de los consumidores. Saber más sobre NICE CXone
Gong es una plataforma de inteligencia de conversaciones para equipos de ventas de empresa a empresa que registra, transcribe y analiza todas las llamadas de ventas para aumentar la efectividad de las conversiones de ventas y ganar más negocios. Los miembros del equipo de ventas pueden trabajar juntos para producir tácticas de ventas ganadoras. Saber más sobre Gong.io
CallTrackingMetrics es una solución de atribución de marketing, inteligencia de conversación y centro de contacto. Registra todo el viaje del cliente entre equipos. Realiza un seguimiento de todas las conversaciones entre llamadas, mensajes de texto, formularios rellenados y chats, todo desde una sola plataforma. Saber más sobre CallTrackingMetrics
EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat. Saber más sobre EvaluAgent
Snowfly is an employee engagement and gamification software designed to help businesses measure the performance of employees and engage them through incentives and rewards. It enables organizations to create, implement, and manage recognition programs to improve employee experience (EX) and satisfaction. Saber más sobre Snowfly
CallFinder® es un importante proveedor de SaaS administrado basado en la nube que ofrece análisis de voz, puntuación automatizada de llamadas y transcripción de voz a texto con información conversacional, como análisis de emociones y sentimientos. Saber más sobre CallFinder
Daisee is an artificial intelligence enabled speech & semantic analytics software that helps businesses analyze calls to gain deep insight into customer satisfaction, vulnerability & more. It lets supervisors automatically evaluate call data to detect quality & compliance issues in near real-time. Saber más sobre daisee
MaxContact is a leading cloud-based contact centre solution provider, best for 10 - 1000 users plus. With unrivalled technology and a fantastic 100% UK based team. Saber más sobre MaxContact
Appen is an artificial intelligence (AI)-enabled platform designed to help businesses across information technology (IT), automotive, retail, healthcare, and other industries access training data to deploy applications. It enables employees to streamline natural language processing (NLP), speech analysis, and data extraction operations via a... Saber más sobre Appen
CallMiner Eureka is a cloud-based speech analytics software, which helps contact centers automatically analyze customers' engagement across various communication channels such as calls, emails, social media platforms, and chat. Saber más sobre Eureka
Observe.AI is a call analysis platform designed to help businesses prepare call transcription and automate speech recognition in order to detect customer sentiments and improve agents' performance in real-time. Saber más sobre Observe.AI
OTO es una API de análisis de voz y tecnología de inteligencia de voz con IA que analiza el sentimiento del cliente a través de su tono de voz. La plataforma, que ayuda a comprender y aprovechar los datos de voz, es útil para centros de atención telefónica, proveedores de atención médica, proveedores de tecnología doméstica y desarrolladores de... Saber más sobre OTO
MiaRec solutions portfolio is based on an innovative call recording architecture, offering advanced contact-center functionality such as call recording, live monitoring, reporting, quality management, and speech analytics. Saber más sobre MiaRec
Driving improved CX, sales and compliance outcomes through having the right data in the right format Saber más sobre VoiceAI
SoapBox Labs builds speech recognition technology for kids. Its proprietary technology has been built to deliver private and accurate results for kids ages 2 to 12 of all accents and dialects. Soapbox labs also takes into account kids’ unpredictable speech patterns and behaviors. Saber más sobre SoapBox
Clarabridge is a customer experience management app that turns customer feedback into analytics. It uses a text analytics engine to translate customer interactions from multiple sources to generate actionable insights for business. It helps you garner important customer sentiment and intentions. Saber más sobre Clarabridge
Prodigal is a cloud-based debt collection software that helps businesses collect debts, manage account receivables (AR), and track agents' performances on a unified portal. The artificial intelligence (AI)-enabled solution lets debt collectors score borrower accounts and calculate propensity score. Saber más sobre Prodigal
Stratifyd is an augmented intelligence and data analytics platform which helps businesses collect, analyze, and visualize unstructured and structured customer data in real-time. Using the AI-enabled speech analytics solution, customer care representatives can develop transcripts of call recordings. Saber más sobre Stratifyd
Contact Cubed helps businesses analyze calls to optimize conversions, natural language processing (NLP), and other operations across departments. The AI-enabled platform automatically identifies and removes sensitive customer information across raw and transcribed audio files. Saber más sobre Contact Cubed
Tethr is a speech analytics software designed to help contact centers and various business teams such as sales, marketing, IT and finance, among others leverage artificial intelligence (AI) technology to convert customer interactions via phone calls, chats or emails into actionable insights. Saber más sobre Tethr
Verint Speech Analytics is a cloud-based software which helps businesses transcribe and analyze calls to gain customer insights in real-time. It allows organizations to measure customer satisfaction levels, calculate customer churn rates, analyze agents’ performance, and run marketing campaigns. Saber más sobre Verint Speech Analytics
Contexta360 is an online platform for analyzing speeches and customer telephone interactions. Speech recognition, natural language processing (NLP), and AI are used to automate the analysis of spoken words. The core module enables organizations to manage and interact with other modules within the software. Saber más sobre Contexta360
Fonetik is a speech analytics platform engineered to help businesses understand what each customer says and feels and form behaviourally informed decisions. Saber más sobre Fonetik
Rev.ai’s suite of speech-to-text APIs allows businesses to build downstream applications. Speech recognition software built from speech engine trained to transcribe content on various topics with various accents for various industries. Saber más sobre Rev.ai
Alvaria Engagement Analytics is a speech and text analytics engine designed for quality analysts, business analysts and other advanced users to surface valuable insights into quality, operational efficiency and customer sat across all customer communication channels. Saber más sobre Alvaria Engagement Analytics

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