---
description: Herramientas de mapeo del viaje del cliente gratis: descubre las herramientas más populares, compara las valoraciones de usuarios, precios, características y demos gratuitas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Las mejores herramientas y aplicaciones Herramientas de mapeo del viaje del cliente gratis | GetApp Chile 2026
---

Breadcrumb: [Inicio](/) > [Herramientas de mapeo del viaje del cliente gratis](https://www.getapp.cl/directory/1611/customer-journey-mapping-tools/software)

# Herramientas de mapeo del viaje del cliente

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## Productos

1. [Mailchimp](https://www.getapp.cl/software/8268/mailchimp) — 4.5/5 (17572 reviews) — Plataforma de automatización de marketing y publicidad por correo electrónico
2. [Pipedrive](https://www.getapp.cl/software/90507/pipedrive) — 4.5/5 (3042 reviews) — Sistema CRM construido por y para los vendedores
3. [Marketo Engage](https://www.getapp.cl/software/990/marketo-lead-management) — 4.3/5 (710 reviews) — Automatización de marketing para marketing digital
4. [Hotjar](https://www.getapp.cl/software/101789/hotjar) — 4.6/5 (539 reviews) — La solución permite obtener ideas y comentarios a través de analíticas móviles y de sitio web.
5. [Lucky Orange](https://www.getapp.cl/software/112955/lucky-orange) — 4.7/5 (260 reviews) — Conjunto de optimización de conversiones todo en uno para propietarios de sitios web
6. [XM for Customer Experience](https://www.getapp.cl/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plataforma de CXM basada en la nube
7. [Similarweb](https://www.getapp.cl/software/100382/similarweb-pro) — 4.6/5 (251 reviews) — Análisis de datos de tráfico de aplicaciones y sitios web
8. [Pendo](https://www.getapp.cl/software/107315/pendo-platform) — 4.5/5 (238 reviews) — Captura de datos de comportamiento y uso de productos
9. [CardBoard](https://www.getapp.cl/software/113639/cardboard) — 4.2/5 (170 reviews) — Herramienta colaborativa basada en la web para generación de mapas historias y recorridos
10. [Smartlook](https://www.getapp.cl/software/108697/smartlook) — 4.7/5 (136 reviews) — Seguimiento de la actividad de los visitantes para la gestión de la experiencia del cliente
11. [SurveySparrow](https://www.getapp.cl/software/111349/surveysparrow) — 4.4/5 (121 reviews) — Herramienta de encuestas conversacionales
12. [UXPressia](https://www.getapp.cl/software/112651/uxpressia) — 4.8/5 (80 reviews) — Crea mapas de recorridos de clientes, personas y mapas de impacto online
13. [Pingdom](https://www.getapp.cl/software/91419/pingdom) — 4.5/5 (78 reviews) — Supervisión de sitio web
14. [Whatfix](https://www.getapp.cl/software/101353/whatfix) — 4.6/5 (77 reviews) — Adopción del producto Accelerate
15. [Segment](https://www.getapp.cl/software/101273/segment) — 4.7/5 (72 reviews) — Centro de datos del cliente
16. [Fullstory](https://www.getapp.cl/software/116603/fullstory) — 4.6/5 (67 reviews) — Información sobre datos de páginas web para mejorar la experiencia del cliente
17. [Matomo](https://www.getapp.cl/software/2053481/matomo) — 4.7/5 (62 reviews) — Con Matomo, puedes recuperar el control
18. [Dreamdata](https://www.getapp.cl/software/131879/dreamdata-io) — 4.8/5 (55 reviews) — Analíticas de ingresos y atribución de múltiple contacto basada en cuentas
19. [GetFeedback](https://www.getapp.cl/software/91575/getfeedback) — 4.6/5 (53 reviews) — Envía mejores encuestas. Recopila mejores comentarios.
20. [Heap](https://www.getapp.cl/software/105295/heap) — 4.5/5 (42 reviews) — Analíticas web y móviles
21. [Feedbackly](https://www.getapp.cl/software/2052514/feedbackly) — 4.2/5 (36 reviews) — Software de comentarios todo en uno
22. [ActiveTrail](https://www.getapp.cl/software/103761/activetrail) — 4.4/5 (28 reviews) — Plataforma de automatización de marketing y marketing por correo electrónico
23. [LogRocket](https://www.getapp.cl/software/2035347/logrocket) — 4.9/5 (28 reviews) — Herramienta de seguimiento de errores y grabación de sesiones para aplicaciones de JavaScript
24. [Netcore Customer Engagement](https://www.getapp.cl/software/2047930/netcore-cloud) — 4.5/5 (26 reviews) — Plataforma de crecimiento omnicanal impulsada por IA.
25. [Engage360](https://www.getapp.cl/software/106097/vizury-browser-push-notifications) — 4.4/5 (23 reviews) — ✋ CRM con notificaciones push para conversaciones en todos los canales.

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## Categorías relacionadas

- [Análisis de productos](https://www.getapp.cl/directory/3791/product-analytics/software)
- [Software para encuestas](https://www.getapp.cl/directory/234/survey/software)
- [Herramientas para medir la satisfacción del cliente](https://www.getapp.cl/directory/1029/customer-satisfaction/software)
- [Herramientas de análisis de datos de marketing](https://www.getapp.cl/directory/602/marketing-analytics/software)
- [Software de experiencia del usuario (UX)](https://www.getapp.cl/directory/1287/ux/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.cl/directory/1611/customer-journey-mapping-tools/software)
- [Todas las categorías](https://www.getapp.cl/directory)

-----

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