---
description: Herramientas para medir la satisfacción del cliente gratis: descubre las herramientas más populares, compara las valoraciones de usuarios, precios, características y demos gratuitas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Las mejores herramientas y aplicaciones Herramientas para medir la satisfacción del cliente gratis | GetApp Chile 2026
---

Breadcrumb: [Inicio](/) > [Herramientas para medir la satisfacción del cliente gratis](https://www.getapp.cl/directory/1029/customer-satisfaction/software)

# Herramientas para medir la satisfacción del cliente

Canonical: https://www.getapp.cl/directory/1029/customer-satisfaction/software

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## Productos

1. [Zoho CRM Plus](https://www.getapp.cl/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Plataforma de experiencia del cliente unificada
2. [Zendesk Suite](https://www.getapp.cl/software/9448/zendesk) — 4.4/5 (4072 reviews) — Software de atención al cliente en la nube
3. [Freshdesk](https://www.getapp.cl/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Software de asistencia al cliente en línea y solución de soporte técnico
4. [Pipedrive](https://www.getapp.cl/software/90507/pipedrive) — 4.5/5 (3042 reviews) — Sistema CRM construido por y para los vendedores
5. [LiveAgent](https://www.getapp.cl/software/91301/liveagent) — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software de soporte técnico.
6. [Trustpilot](https://www.getapp.cl/software/113149/trustpilot) — 4.5/5 (1202 reviews) — Plataforma de gestión de reseñas de clientes para empresas online
7. [Intercom](https://www.getapp.cl/software/91379/intercom) — 4.5/5 (1131 reviews) — Plataforma de mensajería al cliente para ventas, marketing y asistencia
8. [Typeform](https://www.getapp.cl/software/91581/typeform) — 4.7/5 (945 reviews) — Haz que la recolección de datos sea una buena experiencia con los formularios personalizados.
9. [Sogolytics](https://www.getapp.cl/software/108133/sogosurvey) — 4.7/5 (730 reviews) — Encuestas, sondeos y cuestionarios online con soluciones empresariales.
10. [Birdeye](https://www.getapp.cl/software/112535/birdeye) — 4.7/5 (702 reviews) — Gestión de reputación online
11. [Freshservice](https://www.getapp.cl/software/91351/freshservice) — 4.5/5 (685 reviews) — Una completa herramienta de gestión de servicios de TI (ITSM) para negocios
12. [Lime Connect](https://www.getapp.cl/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Ayuda a tus clientes cuando sea importante, donde sea importante.
13. [Tidio](https://www.getapp.cl/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Comunicador para empresas con chats en vivo, mensajería y correo electrónico
14. [CXone Mpower](https://www.getapp.cl/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Software de centro de contacto en la nube.
15. [Hotjar](https://www.getapp.cl/software/101789/hotjar) — 4.6/5 (539 reviews) — La solución permite obtener ideas y comentarios a través de analíticas móviles y de sitio web.
16. [monday CRM](https://www.getapp.cl/software/2056613/monday-crm) — 4.7/5 (453 reviews) — Cierra oportunidades de venta. Automatiza el resto.
17. [Zoho Survey](https://www.getapp.cl/software/91188/zoho-survey) — 4.6/5 (450 reviews) — Encuestas sobre cualquier tema, hechas simples y poderosas.
18. [Swell](https://www.getapp.cl/software/118523/swell-cx) — 4.6/5 (355 reviews) — Plataforma de gestión de experiencias de clientes basada en la nube
19. [Broadly](https://www.getapp.cl/software/110573/broadly) — 4.8/5 (336 reviews) — Reseñas online y gestión de reputación para pequeñas empresas
20. [Alchemer](https://www.getapp.cl/software/9664/alchemer) — 4.5/5 (319 reviews) — Toma decisiones más inteligentes con la mejor plataforma de encuestas del mundo.
21. [Nicereply](https://www.getapp.cl/software/10139/nicereply-com) — 4.7/5 (283 reviews) — Encuesta de satisfacción del cliente, Net Promoter Score y CES 2.0
22. [Pointerpro](https://www.getapp.cl/software/90611/pointerpro) — 4.6/5 (271 reviews) — Encuestas entretenidas, resultados serios
23. [XM for Customer Experience](https://www.getapp.cl/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plataforma de CXM basada en la nube
24. [Grade.us](https://www.getapp.cl/software/100723/grade-us) — 4.8/5 (244 reviews) — Revisa la plataforma de marketing y gestión, de marca blanca para agencias y SEO.
25. [NiceJob](https://www.getapp.cl/software/110189/nicejob) — 4.9/5 (202 reviews) — Gestión de la reputación con herramientas de reseñas, redes sociales y de SEO

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Página: 1 de 4\
Siguiente: [Página siguiente](https://www.getapp.cl/directory/1029/customer-satisfaction/pricing/free/software?page=2)

## Categorías relacionadas

- [Software para encuestas](https://www.getapp.cl/directory/234/survey/software)
- [Software NPS](https://www.getapp.cl/directory/1963/nps/software)
- [Software para el éxito del cliente](https://www.getapp.cl/directory/959/customer-success/software)
- [Software de compromiso del cliente](https://www.getapp.cl/directory/650/customer-engagement/software)
- [Software para gestión de reseñas](https://www.getapp.cl/directory/575/feedback-and-reviews-management/software)

## Enlaces

- [Ver en GetApp](https://www.getapp.cl/directory/1029/customer-satisfaction/software)
- [Todas las categorías](https://www.getapp.cl/directory)

-----

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